| FRIDAY - SEPTEMBER 12, 2003 - ISSUE NO. 75 | |||||||
Dear Friends and Industry Colleagues, Hello everyone! Wow, what a busy week. Everyone I talk to reports that business activity is on the up swing. I knew it was going to happen eventually. A major part of this week's content comes from other readers sharing news tips with us, and there is even one very interesting opinion article about telephone interconnect issues that a reader sent in, entitled: Robbery by Telephone Bill. Thanks to everyone for these contributions. A US paging company is being offered for sale. Their main coverage areas include San Antonio and Houston. They hold exclusive frequencies in Texas, Louisiana, Southern Mississippi, Southern Alabama, and the panhandle of Florida up to and including Jacksonville. They also hold licenses in Kentucky and Southern Indiana. I have prepared a page with more information about the company and their assets. Please note that this information is not completely up to date and that it is being presented as "typical" and "planned" only. Please get in touch with me if you are interested. None of this information is warranted as being totally correct and current. Part of a potential buyers "due diligence" would be to inspect and verify the company and its assets before purchase. This is a unique opportunity for someone. Please click here for more information and then call me. Thanks again to everyone who has recommended this newsletter to a friend or co-worker. |
A new issue of the Paging and Wireless Data Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon Eastern US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account. There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major paging and wireless data companies. There is an even mix of operations managers, marketing people, and engineers, so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology. I regularly get reader's comments, so this newsletter has become a community forum for the paging, and wireless data communities. You are welcome to contribute your ideas and opinions. NOTE: This newsletter is best viewed at screen resolutions of 800x600 (good) or 1024x768 (better). Any current revision of web browser should work just fine. Please notify me of any problems with viewing. This site is compliant with XHTML 1.0 transitional coding for easy access from wireless devices. (XML 1.0 / ISO 8859-1) | ||||||
Paging Market Share People are asking me for this information. I used to have direct access to the latest paging market share info when I was international market development manager for pagers at Motorola, but alas now I do not. Some of the trade publications used to publish this sort of thing, and the paging companies used to read each other's 10-Qs and annual reports trying to put it all together, but now-a-days after several bankruptcies, some of them don't have to file reports because they are no longer publicly traded. I know a lot of you marketing people and operations managers read this newsletter, so why don't we put together a report to be published here—for the good of the whole industry. The real number of subscribers that each paging company currently has would be good information for all the equipment manufacturers to have as well. Why all the secrecy? Sorry if you think that this is a naïve request, but why not do it? If there is sufficient interest I will volunteer to put together a questionnaire and send it to all the paging companies that I can contact. If we get the "big four," include the AAPC, and some of our other friends who haven't joined the AAPC yet, that would make a very definitive report on the current state of the US paging industry that we would all benefit from. What do you say? Let's do it! Swissphone Telecom AG—Now entering the North-American market It is my pleasure to introduce to you, a company that I have known and admired for many years. Swissphone Telecom AG is a leading radio communications company in Europe and is well-known throughout the world for their innovative and high-quality products. Following is a brief description of the company. I am very interested in their radio paging products. They have a great line of Digital POCSAG pagers, as well as Analog 5-Tone pagers and 2-Tone products (e.g. Fire-pagers). Of particular interest is their HURRICANE S/FS DV500 pager that can convert POCSAG alphanumeric text into audible voice. Since there aren't many voice paging systems anymore, this is an ideal product to do voice paging over a digital paging system. There are many situations where the user just can't stop to read a message, not to mention the visually impaired community. Please contact me, or Swissphone, if you are interested in obtaining more information on their products. Swissphone's product portfolio is approved by the FCC and the NTIA to cover the requirements in the narrow-band market of the Federal Government. Encrypted paging (IDEA) was developed especially for Police and Government applications. I have visited their factory and headquarters just outside of Zürich, Switzerland and I was very impressed. It was a model of cleanliness and order. Their people are very friendly and their engineers are top-notch. More information will follow in future newsletters since I am now a manufacturer representative for them.
Ever since its founding, SWISSPHONE has concentrated on the development, production and operation of telecommunication technologies for the mobile sector, as well as their applications. Be it network operator (with proprietary networks), service provider or manufacturer, SWISSPHONE has a comprehensive know-how of the entire added-value chain of mobile communication at its disposal. Thanks to their extensive experience in the field they are familiar with the many advantages and application possibilities of wireless communications. In this way SWISSPHONE occupies a leading position in the research for, and the development of, complex overall solutions as well as in the field of miniaturization, or increasing electrical efficiency. They are well aware that innovations are only as good as their ability to operate reliably under even the most demanding conditions. For this reason their devices, systems and services are permanently subjected to quality management in accordance with ISO 9001. Guiding principles
Robbery by Telephone Bill The Real Truth on Wide Area Calling charges.
Robbery, these days is pretty easy to accomplish. Compose a note that says, "Give me money" and visit your nearest bank. This method is recommended only as a last resort because you are likely to be sent to prison for an extended stay for a lousy few thousand bucks that you don't get to keep. However, if you are a bit smarter and want to really make some dough, get into the telecommunications business and send people bogus bills for services they didn't receive. Your local telephone company has been doing this for many years and I have yet to read that someone in the phone company, excepting those idiots at Worldcom, was even accused of robbery or fraud, let alone be convicted. Really, the only mistake the Worldcom folks have made was greed. When you start taking billions instead of mere millions, you get people's attention. Billing for Wide Area Calling services (Otherwise known as "reverse billing", "LATA-Wide Calling" or Standard Billing Alternative") is a prime example of a fraud I think should be referred to, in the Court system, for the sake of less charming words, as "robbery by telephone bill". Here's the story. Way back in ancient history, before the Telecommunications Act of 1996, paging and cellular carriers were required to pay for the privilege of receiving call traffic originated by the landline companies. The wireless companies were not only required to pay a usage charge but also paid for the interconnection facilities used to receive local call traffic. This was obviously a "double dip" on the part of the phone companies because historically, the cost studies the phone companies so grandly produced for the state regulatory commissions to justify their tariff charges, always showed that the originating telephone line paid for delivery of a local call to the terminating central office. It's always a good thing finance-wise, for a telephone company to collect for the same facility or service from more than one source. Just don't get caught by the state commission. But efforts to correct this excessive "recovery" of costs by the wireless carriers were ignored or obfuscated by the LECs. Additionally, as part of the growing pains of a new business in the 1980's, wireless carriers struggled with providing "local" phone numbers for their subscribers. Paging and cellular systems covered much larger geographic areas than the traditional landline exchange areas. It was (and still is) a problem to provide a telephone number to a wireless subscriber that receives calls from multiple landline local exchange areas, yet is not "roaming" with respect to the paging or cellular system. To get around this problem in the 1980's, the wireless carriers, after much controversy and some informal pressure at the FCC, convinced the LEC's to provision "Wide Area Calling" specifically to alleviate the “local” calling problem for wireless subscribers. In essence, a “special” NXX code was assigned to the wireless carrier that was provisioned by the LEC in multiple LEC end offices in multiple local exchange areas. This was called a “distributed” or “dedicated” NXX code. Callers could dial the same seven-digit number in many local exchanges throughout a Local Access Transport Area (LATA) to reach a given wireless subscriber. Of course the LEC's created a tariff to cover this situation and charged for this special “service” in addition to their other charges for interconnection. When the FCC got around to making the rules to allow “competition” in the local exchange, as mandated by Congress in 1996, they determined that wireless carriers were entitled to the same interconnection as the newly ordained Competitive Local Exchange Carriers (CLEC's), with one major exception. The geographic local exchange area for CLEC's and all other landline carriers was defined as being whatever the state commission established. In almost all cases, the state commissions have made the CLEC's adhere to the same exchange areas as the incumbent LEC. However, the FCC decreed that local telecommunications traffic for wireless carriers would be defined as; “telecommunications traffic between a LEC and a CMRS provider that, at the beginning of the call, originates and terminates within the same Major Trading Area” (MTA). Additionally, the FCC preceded this definition with; “The provisions of this subpart [§51.701] apply to reciprocal compensation for transport and termination of local telecommunications traffic between LEC's and other telecommunications carriers.” In other words, the local exchange area for wireless calls is now, and has been since November of 1996, the MTA. MTA's are statistically derived, precisely defined and mapped in part 24 of the FCC rules. In most cases MTA's are very large geographic areas encompassing all or parts of multiple states. Under the FCC's 1996 definitions of “telecommunications traffic” for wireless carriers, the only landline-to-mobile calls that can possibly qualify for Wide Area Calling charges are those calls that cross an MTA boundary. Since the LEC's in most instances cannot carry traffic across LATA lines, the net effect of all this is that Wide Area Calling has been limited to within LATA's. So the only landline-to-mobile calls that can logically be charged Wide Area Calling charges are those calls that originate within a LATA and cross an MTA boundary, which is most likely, a very small percentage of land-to-mobile calls. Therefore, because LEC's are only authorized to bill Wide Area Calling charges for Inter-MTA calls, any bills sent to wireless carriers for facilities or usage not provided to deliver Inter-MTA calls are unlawful according to FCC rules. This is because all Intra-MTA land-to-mobile calls are calls that fall under the reciprocal compensation provisions of the FCC's rules. Put another way, if a land-to-mobile call is not a toll call, then “access”, “toll” or “toll equivalent” charges cannot apply. Additionally, if the wireless carrier has an interconnection agreement with an LEC, it is entirely likely that the wireless carrier should be billing reciprocal compensation charges for terminating the Wide Area Calling telecommunications traffic originated by the LEC. I am not alone in my conclusions regarding land-to-mobile calling. In May 2002 the Iowa Utilities Board issued an Order that exactly supports the notion that Intra-MTA calls are “local” calls. Page 12 of the Order says in part:
Additionally, a Montana Federal District Court came to a similar conclusion with respect to land-to-mobile calls in a December 2000 Order. 3 Rivers Telephone Cooperative v. U S West Communications, Inc., United States District Court in The District of Montana, Great Falls Division, Civil Case No. CV-99-080-GF-RFC, 12/13/2000. And so if you are a wireless carrier that has been paying Ma Bell for Wide Area Calling or similar named services, call ‘em up and give ‘em hell!! Ask them to explain why those pesky FCC rules do not apply to the charges they have been making you pay. Better yet, demand a refund of all those unlawful charges. Call the cops on this one, it's a clear case of Robbery by Telephone Bill. Interconnection
Services, Inc. |
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| PAGING AND WIRELESS DATA NEWS | |||||||
AAPC reaches new membership heights At the recent meeting of the AAPC board of directors, Executive Director David Ewald announced that the association had grown past the 100 member mark. This is good news for the association—and better news for members of the paging industry—as it shows the vitality in the paging arena.
AAPC Establishes
Partnership with TAPS and Southernnet If you haven't joined yet, become a member today. All the information is on their website www.pagingcarriers.org. Source: AAPC Newsletter Northwest joins other airlines in relaxing cell-phone policies Sept. 08, 2003 12:51 PM EST Northwest Airlines said it will allow passengers to use cellular phones onboard aircraft after landing at U.S. airports, while the plane is taxiing to the gate. Customers will also continue to be able to use cell phones prior to departure, until the airplane's door is shut. “We hope our customers will find that the new policy provides even more convenience,” said Ken Hylander, vice president of safety and engineering and chief safety officer at Northwest. “Passenger safety and service are our top priorities, and we believe this policy change will be a welcome benefit for our passengers.” Southwest Airlines announced similar guidelines last week. Other airlines, including Continental Airlines, Southeast Airlines and American Airlines, have enacted similar relaxed rules. Source: RCR Wireless News CTIA Adopts Voluntary Conduct Code To provide consumers with information to help them make informed choices when selecting wireless service, to help ensure that consumers understand their wireless service and rate plans, and to continue to provide wireless service that meets consumers' needs, the CTIA and the wireless carriers that are signatories, have developed the following Consumer Code. The carriers that are signatories to this Code have voluntarily adopted the principles, disclosures, and practices here for wireless service provided to individual consumers. Source: CTIA Motorola and Proxim Expand Strategic Relationship Proxim Wi-Fi and broadband wireless products to be distributed through Motorola's North America two-way radio dealers SUNNYVALE, Calif., and SCHAUMBURG, Ill., - 09 September 2003 – Proxim Corporation (NASDAQ: PROX), a global leader in wireless networking equipment for Wi-Fi and broadband wireless networks, and Motorola, Inc. (NYSE: MOT), through its Commercial, Government and Industrial Solutions Sector (CGISS), today announced an expanded strategic relationship. Through a licensing and distribution agreement, Proxim's Wi-Fi and wireless broadband solutions will be offered to Motorola CGISS' commercial and industrial customers. Motorola CGISS plans to have product available through its North America authorized two-way radio dealers in the fourth quarter of this year. The license and distribution agreement is initially estimated at $10 million through 2004 for Proxim. Proxim and Motorola CGISS also plan to co-develop next-generation broadband wireless solutions. These solutions are expected to leverage Motorola CGISS' expertise in radio communications and information solutions with Proxim's expertise in Wi-Fi and broadband wireless technologies. Today's announcement builds on existing collaborative efforts such as the alliance between Motorola, Avaya, and Proxim that brings together cellular, Wi-Fi and IP telephony technologies to provide seamless roaming between enterprise and cellular networks. Source: Motorola Press Release Comment: Cross-Border Direct Connect Debuts September 9, 2003 With a competitive push-to-talk offering from Verizon Wireless nipping at Nextel Communications Inc.'s heels, the carrier today announced that it is taking its Nationwide Direct Connect service to the next level by extending its reach into Mexico. Specifically, Nextel customers who pay the $10 per month fee for Nationwide Direct Connect service will be able to use their service when they travel to the Mexican state of Baja California, which includes the cities of Tijuana, Ensenada, Rosarito, Mexicali and Tecate. Besides Direct Connect, customers also will be able to use other Nextel services such as two-way messaging, mobile e-mail and wireless Web. In addition, consumers who reside in the Mexican State of Baja California will be able to get Nextel service from Nextel de Mexico and get the same services that Nextel Communications offers. In particular, Nationwide Direct Connect customers in Mexico will be able to have instant communications with U.S. Direct Connect customers. Source: Wireless WEEK Wanted—Used Paging Infrastructure I have a customer looking for the following used Glenayre equipment:
Please let me know if you have any of this equipment for sale. |
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| FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER | ||||||||
![]() AAPC's Mission Statement Defines Purpose
Our industry must move forward together or perish individually. If you want to get involved, please click here. Come and join us! Their "newsroom" is a great source of information. They also host the Paging Technical Committee site. There is a lot of good paging-industry information here. Click on the logo above to find out about joining. |
Sophisticated And Affordable
The Zetron 2000 Series Paging Terminals are designed for the paging operator needing a flexible, modular approach to system operation, with the capacity to expand to a region-wide or national network. The terminals are incrementally expandable in both capacity and options. The 2000 Series can act as the hub of an integrated communications system and are suitable for the larger private paging system. The terminals are incrementally expandable in both capacity and options, so a system can start small and grow as required. The terminals are available with advanced features such as PageSaver voice messaging. They connect with a wide range of PBX or PSTN equipment and can be integrated with security systems, monitoring and control systems, nurse call, product control, building management systems etc. www.zetron.com/paging. | |||||||
![]() ISC Technologies is the industry leader in the pre-owned Paging equipment marketplace. We specialize in purchasing, reconditioning, reconfiguring and sales of quality paging infrastructure. We can customize and configure equipment at a fraction of the cost of new. All equipment carries a standard warranty to insure your trouble free operation. At ISC Technologies we service what we sell and more. Our factory-trained technicians repair most Quintron, Glenayre, Motorola, and Skydata equipment. All of our repairs are done on a Time and Material basis, saving you money over flat rate repair. From vacuum tubes to surface mount equipment, we are ready to handle your repair needs quickly and cost effectively.
Web: www.4isctech.com | ![]() Wireless Communication Solutions Hark Systems has provided the wireless industry with innovative products for over 20 years. The Omega family of products continues that tradition. The Omega Gateway performs the function of a TAP Concentrator, a TNPP Router, and an Internet Paging Gateway. This allows the paging operator with TAP and TNPP connections to their paging network to offer email and Internet based paging services. Any message coming in via any supported protocol (SMTP, SNPP, TAP, TNPP, HTTP) can be converted to another protocol and sent. Pages can also be sent to email boxes for safe keeping. Subscribers can log on with a web browser and view stored alpha messages. The TNPP router function has the most extensive routing and filtering capabilities in the market today. The Internet Gateway also has extensive anti-SPAM and other selective filtering options to protect your system. The Gateway is available as a turnkey system or software only. The Omega Unified Messaging Platform gives you the competitive edge by offering the ability to bundle a variety of services that can include Voicemail, FAXmail and email as part of customized subscriber packages. Subscribers can view faxes, listen to voicemails, and modify features using a common browser. System administration can also be performed remotely as well as locally. This robust set of features allows the system operator to build a profit center with low initial expense and expand as needed
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![]() ProfitPlus by Netflow—the software that streamlines pager billing and system maintenance. ProfitPlus interfaces to your Zetron terminals allowing easy changes to pager settings and billable services. Zetron Interface: Multiple Zetron Series 2000 terminals supported. Default pager settings. Terminal/phone number association. Future activation/deactivation dates. Easy group maintenance. Automatic Billing Records: Point of Sale transaction automatically enters pager airtime into monthly billing cycle. Contract pricing. Recurring and one-time billing capabilities. Tracking: Agent commissions. Phone number inventory/analysis. Product inventory transfer from stockroom to sales locations to customer. Capcode usage reports. Duplicate capcode detection.
Contact Netflow, Inc at: 800-236-5861 | ![]()
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Supports both current and future radio paging network needs. Offers both analog (2-tone, 5/6-tone, Quick-Call I and II) formats with voice and digital (Golay, POCSAG and FLEX™) paging formats. Can be tailored to meet special operating requirements of your organization. Features redundant AC and DC power supplies, plug-in hard disk drives, standard MS Windows 2000 operating system, voice prompts, caller password screening, direct connection to your dispatch console and more. You can use common time source for logging. Supports PURC transmitter control or can be connected to existing transmitter control system. Redundancy option with geographic separation is available to provide additional protection for critical message control points. Let us discuss your specific needs. Other PMG models are available with more features and capacities. Also inquire about TGA's Special Network Application Platform (SNAP)* featuring e-mail messaging inbound and outbound with Web Site Hosting, and don't forget:
* TGA SNAP is a trademark of TGA Technologies, Inc. |
Developers and Manufacturers of Paging and Mobile Data Equipment Selective is a developer and manufacturer of intelligent paging receiver/decoders and mobile data equipment. The PDT2000 Paging Data Terminal is a large display pager designed for desktop or in-vehicle mounting and it, along with our range of other Paging Data Receivers provide a significant message processing capability. The PDT and PDR range have multiple uses and capabilities including:
Our mobile data equipment includes a range of Mobile Data Terminals (MDTs) which may be interfaced to a variety of wireless networks including trunked and conventional radio, paging, GPRS & CDMA cellular, Mobitex etc. Automatic Vehicle Location (AVL) and GPS solutions, Dispatch & Messaging software. Local area paging systems, paging interception and message reprocessing software, field force automation and mobile dispatch solutions. We export worldwide.
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Coming soon.
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Coming soon.
| ![]() TRANSMITTERS AND RECEIVERS Salcom's synthesized UHF and VHF transmitters, receivers and transceivers are utilized in many areas of the telecommunications industry, often in conjunction with Salcom signalling products. To realize additional market segments for the RF products, specialized OEM products have been developed utilizing the standard core technology. Most of these products are utilized in third party telecommunications and telemetry systems. PAGING EQUIPMENT EMERGENCY TRANSCEIVER SEA AIR AND LAND COMMUNICATIONS LTD | |||||||
Coming soon. | ||||||||
Your company's logo and product promotion can appear right here for 6 months. It only costs $400 for 26 issues—that's $15.38 an issue. | Would You Like To Advertise Here? If you have any wireless equipment that you would like to buy or sell, please let me know. I don't charge individuals for listing something for sale. If a sale is made through this newsletter, I ask the seller to send me a 10% commission, much the same as the voluntary payments that are requested on the Internet for shareware. It's on the honor system. There is no cost to the buyer. There is a small charge for companies wanting to put their products in the newsletter and on my web site. There is no obligation for payment of a commission for this kind of basic advertising. I would be very pleased, however, to get involved in the sales process as a manufacturer representative—for quality wireless products and reputable companies. It's only $15.38 per issue for the basic advertising package. ($400 for 6 months or 26 issues.) Details about the advertising plans can be read here. | |||||||
| OTHER PAGING AND WIRELESS DATA PRODUCTS AND SERVICES | ||||||||||||||||
Two-way Radio Products
| Radio Paging Transmitters
VHF PAGING TRANSMITTER
To request pricing and delivery information for the PTX-150, please click here. You can check out their paging products here. | |||||||||||||||
| Wireless Automation & Telemetry Check out the following four categories of two-way wireless data communications. We have the ability to customize solutions to meet your (or your customer's) needs.
To visit their web site for more information, click here. |
CUSTOM APPLICATIONS If you see someone in the field (like salespeople, technicians, and delivery people) using paper forms, their company could probably save a pile of money, and get much better timeliness, accuracy and efficiency, by using converting to Outr.Net's Wireless Forms. Custom applications for as little as $995, delivered in just a few days. Outr.Net has a web page on Wireless Forms for Timeports at: http://www.outr.net/overnight_pw.htm Their latest newsletter is: "Crossing the Chasm" with Mobile Data http://www.outr.net/newsletter_chasm.htm Please call me so we can discuss your need or your idea. | |||||||||||||||
Unication Co., Ltd. Introducing the new line of 802.11b products Quantity—1,000 minimum each item—per order
These are wholesale, direct-from-the-factory products. To send me an e-mail for pricing information please click here. | Sea Air & Land Communications Ltd. Designers and Manufacturers of Communications Systems You can check out their web site here. | |||||||||||||||
Legacy Technology Solutions LLC
Paging infrastructure repair with warranty. Please ask for Virgil Jarrard, President, and tell him Brad Dye sent you. They are located in the Dallas suburbs, and they occasionally have some good deals on reconditioned paging equipment as well. Check with them for current product availability. You can send Virgil an e-mail by clicking here. | ||||||||||||||||
The Ambient Orb
Now in stock at your local Brookstone store Green... the market's up. Yellow... unchanged. Red... stocks are down. Know your financial position at a glance. The Orb slowly transitions between thousands of colors in response to stock market activity. Pre-configured to track the Dow, it can also be set up to mirror NASDAQ, S&P 500 or your individual portfolio. You don't need a PC or an Internet connection. Just plug the Orb into a standard outlet, and you're instantly tapped into the pulse of the market. There are no monthly service charges for the basic service, and it only costs $150.00! Mirrors more than markets As an alternative to tracking stocks, the Orb can be customized to respond to weather conditions, pollen levels, or even the Homeland Security Channel. This is a Wireless Data receiver that receives its market updates over the WebLink Wireless nationwide paging system. It should work just fine in most major populated areas in the United States. | ||||||||||||||||
Used Pagers For Sale Motorola Bravo Plus (numeric) units:
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Wireless Messaging Software InfoRad® Wireless Office (Windows 95, 98, ME, NT, 2000, XP) is designed for the professional who needs full-featured wireless messaging capabilities. Features include enhanced user interface, message log with search function, scheduled paging, group and individual message addresses, TAPI Smart™, multiple protocol SMS communication compatibility. AlphaCare™ support services available. With a 32-bit architecture, InfoRad Wireless Office is designed for compatibility with Windows 95/98/ME/NT/2000/XP. For more information on InfoRad Wireless Messaging software, and a free demo, please click on the logo. | ||||||||||||||||
| UNTIL NEXT WEEK | ||||||||||||||||
I would like to take a moment to recognize the innocent victims of al-Qaeda terrorists and the heroes who died fighting those terrorists and helping the people they were trying to kill on 9/11/01.
FLEX, ReFLEX, FLEXsuite, and InFLEXion, are trademarks or registered trademarks of Motorola, Inc. | |||||||||||||||||||
| UNTIL NEXT WEEK | |||||||||||||||||||