
| FRIDAY - JUNE 11, 2004 - ISSUE NO. 116 | ||
Dear friends of Wireless Messaging and Paging, Well, I am back from my trip. I am sorry that it was necessary to skip last week's newsletter. As I had mentioned in my last issue, I went to the Southeastern Communications Association's Wireless Forum in Myrtle Beach, South Carolina. It was a wonderful show (more to follow). Then one of my best customers called and asked for my assistance with their wireless data service, so after the SCA show I went on down to South Florida and didn't return to my office until Wednesday. After driving 2,724 miles I arrived back, pooped out, but happy to have had a safe and productive trip. Congratulations to Bruce Deer on being promoted to be President of SkyTel Paging. Several people have commented on this being a well-deserved promotion and on Bruce being an all-around-nice guy—and from within the paging industry as well. At the SCA conference, Bruce showed me their new FleetHawk™ fleet location and tracking device (as mentioned in the last newsletter). It is being manufactured for them by Advantra and really looks like a great product! As you probably know, I am a big fan of these types of telemetry services. I expect this to be a successful venture for SkyTel. They have some good engineers there who have worked very had on the development of this new service. For more information, please contact the FleetHawk sales team at 1-866-644-HAWK. I really enjoyed the conference. I met some really interesting people. It is amazing how many really nice people are involved in paging. I got to meet one very likeable fellow who I have been communicating with by e-mail and telephone for over a year. He manages a paging company in the midwest and turned out to be just like I had envisioned—the kind of person you would like to have as a next-door neighbor. Another interesting gentleman was Dave Balsick of Mountain Communications and PageMe! He told the amazing story of how his company fought a legal battle with USWC/Qwest/FCC and won. Next week I plan to write a feature article on this important issue and how it affects the interconnection costs between all paging companies and telephone exchange carriers. In the meantime, you can get more information on the Mountain Communications web site. Well, here we go with this week's news and views. |
Promoting Wireless Messaging, Telemetry, and Paging.
A new issue of The Wireless Messaging Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon Eastern US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account. There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major paging and wireless data companies. There is an even mix of operations managers, marketing people, and engineers, so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology. I regularly get reader's comments, so this newsletter has become a community forum for the paging, and wireless data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my website. NOTE: This newsletter is best viewed at screen resolutions of 800x600 (good) or 1024x768 (better). Any current revision of web browser should work fine. Please notify me of any problems with viewing. This site is compliant with XHTML 1.0 transitional coding for easy access from wireless devices. (XML 1.0/ISO 8859-1.) | |
| WIRELESS NEWS | ||||||
Notes from the SCA Paging Conference: There were several good presentations. Actually they were all good. Since a major part of my background has been working with paging systems, specifically paging control terminals, I found the presentations from PRISM and TGA to be very interesting. Formerly one company, they are now two, and are managed by two friends of mine and are dedicated to one-way and two-way paging respectively. There was some good food supplied courtesy of the great folks at Hark Systems and Zetron—both are advertisers supporting this newsletter. I enjoyed the presentation by Perri-Ann McNaught about Acquiring and Maintaining HealthCare Accounts. The most informative of all, were the presentations by Ken Hardman, Esq., Counsel to the AAPC, and Lloyd Coward Deputy Chief of the FCC's Mobility Division. My camera was not working well, but the flash did manage to go off for one good shot of Mr. Coward that follows. Last (and least) was the discussion that I moderated about the proposed merger of Arch Wireless and Metrocall (including WebLink). My presentation was brief, and in what I call the "round-numbers" format. I am a little tired of hearing long-winded talks with overhead presentations of many numbers—out to several decimal points—so I tried to use numbers that would be easier to remember. Following is a summary of my opening remarks—meant to spark some debate and a lively discussion. I think they did that.
A lively discussion followed. Since I was leading the discussion, I couldn't take notes, but here are a few of the comments that came from the floor. "I am in favor the the merger—they are going to fail and so it will only take one coffin to bury them in." "One of our local hospitals called their paging service provider to report that their pagers were suddenly not working. They were told, "oh yes we had to turn off the towers in your area." "You will be receiving new pagers in a couple of weeks." "How many of you are planning to file a protest with the FCC against the merger?" (I didn't see any hands go up.) "Every time they eleminate one of their tower sites, my business gets better." "Please note that not all the large, nationwide paging carriers are poorly managed. SkyTel is a well managed company and is doing well!" (I whole-heartedly agreed.) "If these companies merge to form a new third company, then the new company can go bankrupt in the future as well. The smaller paging companies, who are paying their bills, are trying to compete with these bankrupt companies who have 'retired' their debt." "This is unfair competition." I would like to offer this newsletter as an open forum to continue this discussion. What is your opinion?
Opinions: Wireless Industry Expert Andrew Seybold Wireless Week's Live BigTalk discussion on Wednesday, June 2, 2004:
Blake, Rochester, NY: What does the merger of Arch and Metrocall mean for the paging industry? Can it survive? Will this merger go through? Andrew Seybold: Blake the merger will go through I believe and it is further consolidation which makes sense—having one strong player rather than three struggling makes sense to me. Pager usage has gone from a high of 54 million to about 11 million (I am told) but they will remain to be around for a long time—good coverage, not intrusive like a cell phone, and for field folks they do what they are supposed to do, I am bullish on a new, scaled down Paging industry in the United States. Source: Wireless Week Settlement between RIM, NTP likely outcome of patent dispute, analyst says Thursday, June 10, 2004 TORONTO (CP) - Research In Motion Ltd. will likely settle its patent dispute with NTP Inc. rather than face the risk of having a court block U.S. sales of RIM's BlackBerry wireless e-mail products, a Canaccord research report said Tuesday. "Given the enormous pressures, risks and determination on both sides, we continue to believe RIM and NTP will eventually settle at acceptable terms to investors and the company," the report says. Canaccord said both sides are under pressure to settle their dispute, which was before a three-judge panel of the Federal Circuit Appeals Court in Washington on Monday. The brokerage firm noted Waterloo, Ont.-based RIM could face a permanent injunction barring sales of BlackBerry products in the United States. It would also have to pay NTP, a private company formed to defend the patents of American inventor Thomas Campana, a large cash settlement based on sales of the BlackBerry since October 2002. And RIM risks losing the confidence of investors, customers and other companies with which it does business, Canaccord said. If NTP loses its appeal, it faces the risk of having its whole portfolio of patents - not just the ones subject to the RIM litigation - becoming "valueless," Canaccord said. "Additionally, NTP's contingency-based attorneys, who stand to make 30 per cent of damages from this case, may get nothing and their costs may be strongly harmful to their firm," the report says. Canaccord analyst Michael Abramsky said in an interview that Canaccord has long believed RIM and NTP will eventually settle and that view was unchanged by the appeal court hearing on Monday. Last August, the trial judge ruled that RIM had "wilfully" infringed upon several of NTP's patents and awarded NTP $53.7 million US in damages and granted - but immediately stayed - an injunction to prevent the Canadian company from making, selling or servicing its BlackBerry products in the United States. Since then, Research In Motion has been putting aside a portion of its earnings in an escrow account. However, the company's stock has risen dramatically based on soaring sales from BlackBerry devices, network services and product licences and stronger profits, even after setting aside a portion of sales for the NTP escrow account. RIM stock closed Tuesday at $76.65 Cdn in Toronto, up 63 cents for the day and up from $17.60 Cdn on Aug. 5, prior to the lower-court's ruling, after adjusting for a two-for-one stock split. Source: National Post (Canadian Press) [Here is another report on the same issue. I think this is important enough to warrant more reading.] Contest Over BlackBerry Patent
Published: June 7, 2004 Is it really possible that Bill Gates, Pamela Anderson and phalanxes of stockbrokers, lawyers and Congressional staff members will have to give up one of their most treasured possessions: their BlackBerries? Today in Washington, judges at the Court of Appeals for the Federal Circuit are scheduled to ponder whether Research in Motion, the Canadian maker of the much-coveted BlackBerry hand-held wireless e-mail device, should be barred from doing business in the United States. At issue is who has the patent for the BlackBerry's technology. In August, the United States District Court for the Eastern District, in Richmond, Va., dealt RIM a stunning blow, ordering the company to pay NTP, which sued RIM for patent infringement, $53.7 million in damages and granting an injunction to prevent RIM from making, selling or servicing the devices in the United States.
Indeed, NTP does not make anything. It is a patent holding company formed by in 1992 by Thomas J. Campana and some investors with the intent of licensing patents. Mr. Campana, 57, is a retired electrical engineer and entrepreneur from the Chicago area who holds about 50 patents, some of which cover a national paging system. The BlackBerry, with its thumb-operated keyboard, was developed by RIM co-founder Mike Lazaridis, who has received several patents covering wireless text communication. While other wireless e-mail devices, like Treo, have been introduced, the BlackBerry is by far the biggest player on the market. Representing RIM is Henry Bunsow, a prominent patent litigator who has represented clients ranging from a Napa Valley winery to biotech powerhouse Genentech. Neither RIM nor Mr. Bunsow responded to several requests for comment. In a brief filed with the Federal Circuit Court, RIM charges that the opinion of the district court was "fraught with error." RIM has been aggressively challenging five of NTP's eight patents covering this technology (patents 5,625,670; 5,631,946; 5,819,172; 6,067,451 and 6,317,592). The director of the Patent Office has ordered reexamination of these five NTP patents, which were also the subject of anonymous challenges. Those five are being re-examined by the Patent Office. Four are undergoing what is known as ex parte re-examination, a process in which only one side is heard, where the chances of a patent being overturned are usually quite small. The party being heard in these four cases is NTP. The fifth is undergoing what is called an inter partes re-examination, which means a third party is involved, in addition to the Patent Office and NTP. In this fifth case, that third party is RIM. Given that inter partes re-examinations are relatively new at the Patent Office, this process is considered a wildcard in the case. The Patent Office is expected to issue its ruling on this fifth patent soon. Last year, RIM also tried to enlist the help of Congress to stave off NTP's infringement claims, contending that keeping BlackBerries in operation was in the interest of national security. After the terrorist attacks of September 11, 2001, Congress ordered BlackBerries for all members and many staff members to facilitate communication during a national emergency. While cellphone lines were jammed during 9/11, BlackBerry owners found it easy to send and receive messages during the crisis. The NTP team seems to be especially irked by RIM's attempt to get Congress to intervene in the case. "When that issue was raised by RIM the judge was quoted as saying, 'This is one place in the world where power, influence, and money don't mean one damned thing,' " Mr. Wallace said. Citing an article on the dating habits of BlackBerry-toting Congressional aides, which ran recently in the SundayStyles section of The New York Times, Mr. Wallace said that if the judge "had known that this was being used for dating purposes rather than national security, I think he would have had even stronger language." Last year's legal defeats so far seem not to have harmed Research in Motion, whose stock soared more than 600 percent since the beginning of 2003. Although the stock lost $3.78 last week, ending Friday at $116.15, it had hovered from $11 to $15 for the first quarter of 2003. Not everyone thinks hand-held devices for wireless e-mail will be a boom industry. The BlackBerry is a wildly popular gadget only to a certain kind of user, said Michael Gartenberg, vice president and research director of Jupiter Research. It is seen as a must-have item by, for example, many professionals who ride the Acela Express regularly between Washington and New York. "If that's your frame of reference, you probably think everyone in the world is a user," he said. In fact, BlackBerry users number only about 1 million. (By contrast, about 200 million North Americans use cellphones.) Even though most new technologies are used only by an elite until they gain popular appeal, Mr. Gartenberg doubts that BlackBerry-type devices will become mass market. "People like to hear a human voice," he said. "The other downside of it is spam. No one wants to rack up charges just so they can read Viagra ads while riding the bus." For his part, Mr. Gartenberg said he was not going to bother to show up for today's arguments before the Federal Circuit. But Mr. Wallace speculated that the hearing will be well attended by many financial analysts, as well as Canadian journalists who are following the case. "It will be standing room only," Mr. Wallace said. "Come early if you want a seat." Patents may be viewed on the Web at www.uspto.gov or may be ordered through the mail, by patent number, for $3 from the Patent and Trademark Office, Washington, D.C. 20231. Source: The New York Times Boston Communications Group Elects Wireless Telecommunications Pioneer James A. Dwyer, Jr. to Board of Directors WOBURN, Mass.—(BUSINESS WIRE)—June 8, 2004—Boston Communications Group, Inc. (NASDAQ: BCGI), a leader in transaction processing solutions for real-time wireless subscriber management, today announced that wireless telecommunications pioneer James A. Dwyer was elected to a three year term at the company's shareholder meeting, effective May 26, 2004. Mr. Dwyer is a founding member of the Cellular Telecommunications and Internet Association (CTIA), serving on its board for sixteen years, most notably as its chairman in 1995 and 1996. "James Dwyer is a true leader in the wireless industry," remarked board chairman, Paul Tobin. "His business acumen and strategic counsel will contribute greatly to achieving bcgi's goals, and help us to continue our tradition of innovation. We are pleased to welcome his guidance and leadership." Mr. Dwyer has formed a number of telecommunication companies, including InterOP Technologies, a company providing voice and data carrier solutions; Wireless One Network, a telecommunications company formed in 1997, which was sold to AT&T Wireless in 2000; Independent Cellular Network, which was formed in 1987 and sold in 1996 to 360 Communications; American Cellular Telephone Company, a wireless industry pioneer that built the original non-wireline systems in eighteen of the top ninety markets and was sold to BellSouth Mobility in 1986; and C. Q. Communications, a paging company of which Mr. Dwyer was the president from 1985 through its sale in 1989. Prior to his extensive work in telecommunications, Mr. Dwyer worked as an attorney and served as vice president for Western Union International in New York, and president of its subsidiary, Air Signal International. Mr. Dwyer is also a director of NSight Communications and Pharos Systems, LLC. About Boston Communications Group, Inc. Source: BusinessWire | ||||||
| READER'S COMMENTS | |||
From Jay Moskowitz Last month I wrote a short piece on why I thought the RIM 2-way pager and its associated service was better than what is offered through the T900 device and ReFLEX paging carriers. That discussion was strictly from the merits of the device and the cost of the service. BUT—the story continues. The paging carriers are continuing to shoot themselves in the foot by alienating the customers that are still loyal and have remained on their service. When the service is running well and billing is running nice and smooth, everyone is happy. BUT WATCH OUT IF YOU EVER HAVE TO CALL CUSTOMER dis-SERVICE. In addition to my RIM-957 I also have a T900 pager for my wife. I have called Metrocall's customer service number several times over the last year and if anything, customer service, which was impossible to get hold of a year ago, is even worse today. More than once, after waiting on the phone for more than 1-1/2 hours (!) I have had the phone disconnected upon being switched to an operator. This week, after two incidents totaling 2-1/2 hours of waiting time without ever speaking to anyone, I resorted to e-mail to make a change to my account. And since I also have a Motorola Advisor on Arch's network (since I did not want to give up the voice mail phone number everyone knows for me), I have had the equal pleasure of waiting on hold at Arch for incredibly long hold times in addition. Once again the RIM device (or at least the carrier behind it) is providing me with better service than my T900 device (or the carrier behind it). If I call Cingular Interactive, the RIM/Mobitex customer service department and I am going to be on hold for more than a few minutes, I receive a voice prompt asking me if I would like to have them call me back when someone is available to speak with me. If you say YES, you are given an estimate of how long it will be before you are called and the automated system takes your call back number. Each time this has happened, within a few minutes of the estimated wait time, the automated system calls me back and puts me back in queue as the next call waiting for an operator. Now that's the way to run customer service without frustration. Hopefully the Metrocall/Arch combination will not result in customers now waiting 2-1/2 hours to reach a customer service representative. How many subscribers have been lost because of the frustration to reach a customer service representative? Maybe they should be learning from what Cingular Interactive is offering their callers.
From the PTC If you know of anybody who is looking for [a] FLEXsuite license (including CLP), please direct them to the following URL: http://www.pagingcarriers.org/flexsuite.htm Regards, | |||
| FEATURED ADVERTISERS | |||||||||||||||||||||
| Advertiser Index | |||||||||||||||||||||
| Building on its long success story in 1-way paging, Advantra International has become the expert in designing and manufacturing the most advanced and lowest cost ReFLEX™ radio modems for 2-way data-communication. The company also focuses on offering total telemetry solutions. Advantra thanks its solid reputation to its world-renowned development team, state-of-the-art manufacturing, excellent customer service and its proven track-record.
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| WANTED USED MOTOROLA PAGING EQUIPMENT AND INSTALLATION ACCESORIES
| WANTED Quintron / Glenayre QT-7795 any vintage parts or chassis Universal exciters and freq. TXC-TCC controllers. UHF link receivers Angie: 1-800-842-1950 Ext: 6411 | ||||||||||||||||||||
Motorola Introduces Two New Pagers Ideal for Health Care, Hospitality, Manufacturing, and Utilities Markets Motorola's newest one-way pagers—the Advisor II pager and the LS355 pager—are ideal for users in demanding business environments who need a convenient and cost effective way to stay in touch. Both the Advisor II pager and the LS355 pager were developed for use in hospitals and medical facilities, manufacturing environments, utilities, hospitality applications, campus settings, and for businesses that own and operate their own paging systems.
Both the Advisor II pager and the LS355 pager are available in POCSAG, UHF or VHF models and ship with a one-year standard warranty. As part of the continued support of these pagers, Motorola offers a two-year Express Service Plus program. This feature provides hardware repair coverage for two years beyond the standard one-year warranty for a total of three years of pager repair coverage. Both pagers are available through Motorola Authorized Resellers. MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2003. | Complete Technical Services For The Ira Wiesenfeld, P.E.
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Advertise Here Your company's logo and product promotion can appear right here for 6 months. It only costs $500 for a full-size ad in 26 issues—that's $19.23 an issue. (6 month minimum run.) Details about the various advertising plans can be read here. | |||||||||||||||||||||
Authentium's COMMAND Antivirus™ Authentium's representative in Mexico:
Enrique Llaca | |||||||||||||||||||||
A fast and reliable alarming system is an indisputable prerequisite for emergency fire and rescue services to respond successfully and efficiently. State-of-the-art paging enables groups as well as individuals to be alerted. The Quattrino Voice and Memo two tone pagers are suitable for everyone, even for those working in an emergency during severe weather conditions. Continual further development of previous popular models has resulted in a practical, reliable and user-friendly device, innovatively housed with ergonomic operating controls. Design elements include a very long standby function and weather proofing to the European IP54 specifications. I am an authorized Manufacturer Representative for Swissphone. Please contact me directly for any additional information. |
ReFLEX Two-Way Paging/Data Messaging Systems Technical Services support for existing paging systems SIMULCAST SYSTEMS ARE OUR SPECIALTY!! call (217) 221-9500 or e-mail sales@AdvancedRF.biz 301 Oak St., Suite 2-46A, Quincy, IL 62301 | ||||||||||||||||||||
Please click on the image above for more information. | |||||||||||||||||||||
WANTED
900 MHz PageThru™
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Remember that old word “Residuals”? The EE Group is actively seeking Dealers with sales/ service/installation capabilities to promote the latest wireless AVL, SCADA and data products from Telegauge Systems, Inc. This innovative program requires NO inventory and NO billing by your facility; you just sell it and sign up the end user to collect the commissions. Now the real reason to choose the EE Group and Telegauge over the host of others; we pay you permanent residual income every month on your airtime sales forever. Airtime commissions range up to 12% per month based on prior sales and you buy all equipment direct from the factory at 2-tiered wholesale prices as well for great margins. Telegauge builds fully 2-way overt and covert (hidden) GPS based Automatic Vehicle Location, SCADA, remote management, telemetry and data systems routed via cellular and satellite that are delivered to the end user via the Internet or direct to the desktop. Applications are both ‘canned’ and custom depending upon the customers needs. We even have full dispatch systems including credit card swipe and billing if needed. Finally, the prices on the product are guaranteed to be the LOWEST in the industry at under $600 retail for the equipment and from $6 to $30 on the monthly airtime with most customers in the $15 range. Note too that the price is the same for cellular OR satellite world wide coverage and no one else has this exclusive capability. Telegauge provides the product, software, airtime, billing and final information from a single source and you can be a BIG part of it. You stock NOTHING, just collect the checks. We are paid by the manufacturer to support YOU and unlike other factories; we never bid against you, restrict you or take your deal. We help you with demo equipment, brochures, information, sales assistance, web advertising and user name/passwords for the website so that you don’t even need to buy anything to start up fast. Contact us for a no-obligation CD of all the presentation and training material, price spreadsheets and information at: EEGroup@EEonTheWeb.com or for fast action call for a link to the Dealers Only page: 310-534-4456 and mention that you found out about it via Brad Dye’s Newsletter. You have nothing to lose and some great residual income to gain. Call or e-mail NOW. | |||||||||||||||||||||
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Thank you to all of Brad's readers who provided equipment and leads for my last want list. I continue to search out and recreate early wireless e-mail systems from the 80s and 90s and am looking to acquire the following:
If you have any of the above or a lead on same please contact us.
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AAPC’s Mission Statement Defines Purpose
Our industry must move forward together or we will perish individually. If you want to get involved, please click here. Come and join us! The AAPC "newsroom" is a great source of information. The AAPC also hosts the Paging Technical Committee site. There is a lot of good paging industry information here. Click on the logo above to get a membership application. | High-speed simulcast paging with protocols such as POCSAG and FLEX™ requires microsecond accuracy to synchronize the transmission of digital paging signals. ![]() Zetron's Simulcast System uses GPS timing information to ensure that the broadcasted transmissions between the nodes of the Simulcast System and associated transmitters are synchronized to very tight tolerances. This system is ideal for public or private paging system operators that use multiple transmitters and wish to create new paging systems or to build out existing systems into new regions. For more information about Zetron's High Speed Simulcast Paging System, the Model 600 and Model 620, go to: www.zetron.com/paging.
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Prism Message Gateway Systems Your Choice of Options
Popular Choice for Domestic and International
Logical Choice
Go ahead… be choosy… choose Prism Systems International
| MAXPage
Commtech Wireless introduces MAXPage, a desktop paging terminal packed with features. Alpha, Numeric, Tone, & Voice Serial Interface Telephone Interface Alarm Inputs Features*
*Some of the features listed are optional and are not supplied as standard For more information, simply fill out the feedback form or contact us on the details below.
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Download Mr. Mercer's resumé. | |||||||||||||||||||||
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| Protect your Internet-enabled paging system! The Hark SAFe is a hardware firewall with SPAM and virus blocking designed to protect email servers, corporate intranets, and unified messaging systems like the Hark Omega Messaging and IPT products. System includes a Linux based operating system with Web-based configuration (no keyboard and monitor needed!). Price is $995.00 including hardware!
Firewall protects your Internet enabled paging system:
SPAM blocker eliminates un-wanted email:
Virus blocker:
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Daviscomms USA Inc. is your direct connection to Daviscomms (S) Pte Ltd., the leading pager manufacturer in the world with many years experience in Engineering, Design, and Manufacturing of highly-reliable, premium-quality FLEX and POCSAG Alphanumeric and Numeric pagers. Daviscomms offers unparalleled quality, features and functions. We perform our own stringent quality testing as well as certification by Underwriters Laboratories (UL) to meet all of their standards. All of our paging products meet FCC and IC Standards for use in the USA and Canada. Our manufacturing facility, located in Malaysia, is a 40,000 square foot, state-of-the-art facility. Customers, globally, choose Daviscomms for our QUALITY, RELIABILITY, ON-TIME DELIVERY, COMPETITIVE PRICING and our TOTAL COMMITMENT to providing the best value for their needs.
At Daviscomms, we are proud to provide our customers with end-to-end manufacturing solutions while delivering superior quality and support. Daviscomms is at the forefront of the industry with its commitment to leading-edge technology, cost-effective manufacturing and the highest degree of customer service. Daviscomms delivers low cost, high volume manufacturing solutions to our customers. We help maximize time-to-market objectives while minimizing procurement, materials management, and manufacturing costs. For information about our contract manufacturing services or our Bravo-branded line of numeric and alphanumeric pagers, please call Bob Popow, our Director of Operations for the Americas, 480-515-2344. (Scottsdale, Arizona) or visit our website www.daviscommsusa.com. |
RTS Wireless ADVX System Programming Concepts, Inc. provides authorized RTS ADVX Wireless Gateway Support & Enhancements. Our RTS lab includes source code control, development tools, and test beds for all deployed RTS systems. Call now to sign-up for our first class support of your aging RTS system. More info ... PCI (www.programmingconcepts.com) has been in business for 24 years providing custom application programming for medium to large businesses. PCI's primary business segments include web enabled application development, financial industry systems, telephony (IVR, CTI, and Wireless), Secure Enterprise Instant Messaging System, Microsoft Customer Relationship Management (MS-CRM) Applications, and a wide variety of commercial applications. Contact Sales sales@programmingconcepts.com | ||||||||||||||||||||
DX Radio Systems, Inc. manufactures high quality, high specification type communications products. The following is a list of products that DX Radio Systems, Inc. manufactures or supplies as a single supplied product and can be included as part of a turnkey system:
Performance that is tough to find anywhere at a price you can afford.
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| MORE NEWS |
Teletouch Has Vision to Create Telemetry-Focused Subsidiary—Visao™ Newly Formed Company to Develop and Distribute Personal Monitoring and Asset Tracking Technology TYLER, Texas—June 9, 2004—To strengthen its commitment to the rapidly growing telemetry market, Teletouch Communications (AMEX: TLL) has created a new subsidiary – Visao TM Systems Inc. The newly formed Visao (pronounced “vih-Say-oh” and derived from a variation of the Portuguese word for “vision”) will develop and distribute wireless telemetry-based mobile asset tracking and personal monitoring products. “Visao is focused entirely on telemetry. This focus will enable the new company to establish a position of leadership in this emerging market,” said Visao President Kernan Crotty. “The phenomenal growth in wireless telemetry services has created a demand for quality and innovation that we are uniquely situated to meet.” “The Teletouch and Visao offerings are built on the same foundation of wireless expertise, but we recognize that the telemetry offerings and services vary in terms of resources and market/customer need,” said Crotty. “As a separate subsidiary, Visao will have the available resources, separate staff, policies and procedures necessary for it to become a leader in telemetry.” Creation of the new subsidiary company also ensures Teletouch’s unfaltering commitment to its core business will remain the same. Teletouch will continue to maintain superior levels of development, support and customer service for its paging and two-way radio offerings. The Visao vision is initially to develop and market innovative wireless telemetry products in two specific categories – trailer tracking and personal monitoring systems. The trailer tracking system utilizes a fully self-contained device, which is attached permanently to the roof of a trailer. It is battery operated and transmits location either on a pre-programmed basis or on the occurrence of a particular event, such as door opening or closing. It also can be activated by motion, reporting when the trailer starts or stops. The personal monitoring system uses similar technology to provide location information of individuals and supply a communication link to alert appropriate personnel automatically in the event of an emergency. The small, lightweight, intrinsically safe personal alert device can be carried or worn on a belt. It offers a sense of security to lone workers as well as employers that need to assure workers that help can be on the way within seconds. Government agencies and dignitaries also can use the personal monitoring system to enhance a security detail by adding an additional layer of monitoring and notification. All Visao tracking and monitoring systems can utilize the GeoFleet™ mapping and monitoring software. The systems also can be customized and integrated with other asset tracking and accounting programs. About Teletouch Communications Inc. Source: Teletouch Press Release Paging Emily Post June 07, 2004 Cell phones, PDAs and the like are not only fabulously convenient, but also amazingly annoying, according to your co-workers. A new survey says your colleagues are getting as wee bit P.O.'d when your phone goes off in a meeting or you distractedly tap away at your PDA, leading many to cry for a code of gadget etiquette. Of those surveyed:
We smell a new book for Ms. Manners in the making. Source: NetworekWorldFusion |
| TIPS FROM JOHN SIMMONS | |
Hello! My name is John Simmons. I work for a regional paging and two-way radio company in Minnesota. My duties are mainly technical, but I like to help out the sales people by making marketing suggestions. Brad thought that sharing these suggestions would be helpful to his readership. My hope is that readers will send ideas my way to print in future issues. This way we will all benefit—Brad is hoping this will be a regular feature! How do you counter cellular phone sales? It’s easy with anyone that is involved with emergency communications. Just quote from the biggest emergency communications incident: 9/11. I searched Google for information regarding the post-9/11 communications analyses and found a Washington Post article. The link is here. The key quote in the article is: “Cellular telephones were of little value. . . Radio channels were initially over saturated. . . Pagers seemed to be the most reliable means of notification when available and used, but most firefighters are not issued pagers.” There you have it . . . emergency personnel must have pagers! I’ll be sharing more tips with you as my schedule permits. In the meantime, send comments or tips to share to me at: jsimmons@rogerstwoway.com John | John Simmons, Senior Engineer
Communications and electronics has been a big interest for John all his life. He became a licensed Amateur (ham) radio operator in 1970 and he currently holds Extra class license NIØK. In 1979 John began working with computer hardware and software, and took up networking in 1994. John and his wife, Julie, designed and built their own log home on Clearwater Lake. In his spare time he enjoys family and friends, listening to music, and photography. |
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www.gtesinc.com GTES is the only Glenayre authorized software support provider to the paging industry. The GTES team consists of highly qualified and seasoned associates who were formerly a part of Glenayre's paging infrastructure support and engineering operations. We are poised and ready to "Partner" with you to ensure the viability of your network, reduce your long-term cost of ownership, and to provide future solutions for profitability. GTES will offer product sales, maintenance services, software development and product development to the wireless industry. GTES SUITE OF PRODUCTS GTES Partner Program Product Sales On-Site Services Software Development Product Training CALL US TODAY FOR YOUR SUPPORT NEEDS | Intelligent Paging & Mobile Data Hardware & Software
Selective is a developer and manufacturer of highly innovative paging receiver/decoders and mobile data equipment. The PDT2000 Paging Data Terminal is THE MOST INTELLIGENT PAGING RECEIVER IN THE MARKET. The PDT2000 is a large display pager designed for desktop or in-vehicle mounting and is widely used by emergency services and in onsite paging systems for forklift dispatch etc. All of the following capabilities are standard features of the PDT2000 and of our other paging data receivers:
Our mobile data equipment includes a range of Mobile Data Terminals (MDTs) which may be interfaced to a variety of wireless networks including trunked and conventional radio, GPRS & CDMA cellular, Mobitex etc. Automatic Vehicle Location (AVL) and GPS solutions, Dispatch & Messaging software. We offer mobile communications dealers and systems integrators a "fast to market" job dispatch and job management capability. Specialised local area paging systems, paging interception and message reprocessing software, field force automation and mobile dispatch solutions. We export worldwide.
I am an authorized Manufacturer Representative for Selective Communications. Please contact me directly for any additional information. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Paging Training Course Specially designed course for sales, marketing, and administration personnel. Engineers will only be admitted with a note signed by their mothers, promising that they will just listen and not disrupt the class. (This is supposed to be funny!) This is a one-day training course on paging that can be conducted at your place of business. Please take a look at the course outline to see if you think this might be beneficial in your employees: Paging training course outline. I would be happy to customize the content to meet your specific requirements. Although it touches on several "technical" topics, it is definitely not a technical course. I used to teach the sales and marketing people at Motorola Paging and they appreciated an atmosphere where they could ask technical questions without being made to feel like a dummy and without getting a long convoluted overly-technical answer that left them more confused than before. A good learning environment is one that is non-threatening. Let me know if you would like to receive a quotation, or if you would like to have any additional information. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
EXECUTIVE AVAILABLE Industry executive looking for new position. Many people in this industry know Bob Spillar. Please read his impressive resumé here. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Call or write today to learn more Alan Carle, Dir of Engineering 888-854-2697 ext. 272 or | CUSTOM APPLICATIONS
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| WI-FI NEWS | |
Opinions: Wireless Industry Expert Andrew Seybold Wireless Week's Live BigTalk discussion on Wednesday, June 2, 2004:
PETER, NEW YORK, NY: There has been much talk about whether 3G will survive given the proliferation of Wi-Fi and the upcoming Wi-Max. The fact is, Wi-Fi is much cheaper to install and manage than CDMA-based 3G networks, so why wouldn't the carriers forget CDMA-based systems and install Wi-Fi? Andrew Seybold: Peter—sounds like you are involved in the Wi-Fi market and are dreaming! Do the math—would you rather have a DSL or T1 connection to each access point over a 30 square mile radius or one cell site with multiple T1’s installed? It is the back-haul that is the killer—Wi-Fi has a place, Wi-Max, I believe, will be used as the “last mile” to connect to Wi-Fi—do the math—Cometa could not make Wi-Fi pay—if the big guys with all of their resources cannot turn a profit what makes you think others can? THERE IS NOT A SINGLE DATA ONLY MOBILE terrestrial network that has ever made money! Voice pays the way—there may be a new model coming—but it won’t be based on mobility—to pay the bills, mobility for data remains and will remain, a way to add additional revenue to voice services—voice will continue to pay the bills. I challenge you to price out a system—Wi-Fi access points, Wi-Max back-haul to wired back-haul, billing, switching, roaming for a given city of 250,000 with the same coverage as a wide area wireless provider and then show me a spread-sheet that shows you can make money—or even get to positive cash flow—I just don’t believe it, Sorry. Have you tried EV-DO in either San Diego or DC? Before you right-off EV-DO or UMTS or WCDMA try it—you might find that it does more of what you want, when you want it. Source: Wireless Week Motorola Canopy™ Wireless Broadband Radios Receive FIPS-197 Advanced Encryption Standard Certification SCHAUMBURG, Ill., June 2, 2004—Motorola Inc.’s (NYSE:MOT) Advanced Encryption Standard (AES) algorithm used in its Canopy wireless broadband radios has been certified by the National Institute of Standards and Technology (NIST) to meet government Federal Information Processing Standard-197 (FIPS-197) for ensuring secure data communication. AES is the highest level of encryption available to the public. According to the NIST, based on certain assumptions it would take 149 trillion years to crack the code to access data being transmitted with AES 128-bit encryption. csrc.nist.gov/cryptval/aes/aesval.html. The encryption algorithm is used by government agencies (including the United States military) and the private sector (including financial institutions and medical facilities) and others that want to protect personal or sensitive data from computer hackers. The Canopy radio with AES capability is the second Motorola product and the 150th product in the world that earned FIPS-197 certification. “Secure communications are a specialized need for many public and private entities, from government agencies to law enforcement to banking. Certification of our AES algorithm provides assurance to those customers that the Canopy solution meets the government’s rigorous standards,” said Tom Gruba, director of marketing and customer support for Motorola’s Canopy Wireless Broadband group. To receive more technical information on the Motorola Canopy advanced encryption and other security features on its radios, please visit www.motorola.com/canopy. About Motorola Canopy wireless broadband About Motorola Source: Motorola Press Release Hyatt Hotels to offer T-Mobile Wi-Fi access Posted on Tue, Jun. 08, 2004 CBS MarketWatch Hyatt Hotels & Resorts has begun the rollout of wireless Internet service. Within 12 months, the company said it would offer wireless access based on the Wi-Fi standard in the lobbies, public areas and some guest rooms of more than 200 properties. T-Mobile will provide service coverage. With the Hyatt deal, T-Mobile's HotSpot service will be available in more than 4,600 locations including Starbucks, Borders Books & Music and various passenger clubs at airports. The hotel management company expects to bundle the Internet access with other services aimed at business travelers, according to a Wall Street Journal report. If not part of a package, access will cost users $9.95 a day, unless they are existing T-Mobile subscribers. The newspaper, citing a person familiar with the deal, said T-Mobile is bearing all capital and set-up costs and sharing revenue with Hyatt. Pyramid Research estimates 6,000 hotels around the world provide wireless Internet access. By 2007, it's expected that 25,000 hotels will offer Wi-Fi. Wi-Fi is quickly becoming a ''must have'' amenity for midsize and larger hotels, said John Yunker, author of a report on the wireless market. "In addition, many chains are now offering access for free, which is driving usage and forcing competitive chains to follow along.'' Source: The Miami Herald |
| UNTIL NEXT WEEK | ||||||||||||||||||||
Please have a GREAT weekend and let me know if you hear of any news that I can include in the newsletter. If you have a friend or co-worker who would like to receive the newsletter, please send me their e-mail address.
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