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FRIDAY - JULY 14, 2006 - ISSUE NO. 220

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Wireless Messaging Newsletter
  • VoIP
  • Wi-Fi
  • Paging
  • Wi-MAX
  • Telemetry
  • Location Services
  • Wireless Messaging
WIRELESS
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MESSAGING

EUROPEAN MOBILE MESSAGING ASSOCIATION

A Global Wireless Messaging Association

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Richard Barnes AM
Chairman of the Review Committee
Greater London Authority
City Hall
The Queen’s Walk
London
SE1 2AA

 

 

Date: 11th July 2006

Derek Banner, 
Chairman,
European Mobile Messaging Association, EMMA
25, Shelley Lane,
Harefield,
Middlesex,
UB9 6HP
UK

Tel:  01895 473 551
Mobile:  07762 177 162

Email: derek.banner@wirelessmessaging.org

Dear Mr Barnes,

The European Mobile Messaging Association (EMMA) has read the 7 July  Committee Report with interest and would like to inform you about the role radiopaging could play in alerting and informing early responders and the public in disaster situations.  

It is normally perceived that national and local governments have adequate telecommunications systems for communicating within and between the emergency authorities during these events. However, your report rightly points out that during the 7/7 event the telecommunications networks were sadly lacking, and that the emergency authorities relied far too much on the cellular radio networks which unfortunately went into heavy congestion. Such congestion during these events is predictable and this has happened in all major disasters in the last few years (New York, Madrid, London).

It is also perceived that authorities are sadly lacking when it comes to informing affected citizens (those within an emergency zone) and potentially affected citizens (those travelling to an emergency zone). Much work is going on throughout the world on defining requirements in these circumstances but no authorities seem to be focussing on an obvious, inexpensive, existing solution, radiopaging.

The UK currently has two radiopaging networks that cover approximately 80% of the land mass and 98% of the UK population. These networks are operated by PageOne and Vodafone; they are both highly competitive, high quality companies that run their services to very exacting standards for capacity, transmission time, and network reliability. Typically, a paging message is received within 30 seconds of being accepted for transmission.

There are also numerous on-site and wide area radiopaging systems used by hospitals, the RNLI and over 85% of the UK Fire services as a means of alerting their people to emergencies.

During both of the July 2006 events PageOne handled an approximately tenfold increase in messaging volumes without any detrimental effects. In addition, Vodafone saw an abnormal increase in traffic as a result of the incidents. Their networks stood up to the challenge and saw messages being delivered in a timely manner with no complaints from Customers about the service. This in itself is a tribute to the robustness of the paging networks, and the technology as a whole.

EMMA has also recently learnt that radiopaging has been officially recognized by the US FCC Hurricane Katrina Panel as more reliable, and more efficient than cell phones and other radio communications technologies. See “Independent Panel Reviewing the Impact of Hurricane Katrina on Communications Networks”
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-06-83A1.pdf Page 10 Para. 5.

Currently radiopaging plays an important role providing alerts and information to many organisations. In London these include the train and tube operating companies, the London Fire Brigade, most hospitals, and the Health Authorities.

Note that this could easily be expanded to provide a simple and very cost effective means of alerting the general population; not just for major emergencies such as 7/7 but also for more minor alerts such as the recent incident at Hemel Hempstead refinery or even smaller alerts down to district or even street level. This could be utilised in public buildings or private homes for alerting of flooding, fires, chemical incidents or terrorist threats.

For your information I have included a copy of the EMMA white paper entitled “Radiopaging for Alerting First Responders and Informing the Public during Emergencies” which explains in detail why paging should be used during disaster situations. A soft copy of this paper is available at www.emma-info.org.

EMMA strongly believes that radiopaging provides the best solution for local and national governments and international organisations to effectively manage the alerting requirements of their emergency organisations in the face of a disaster. EMMA also believes that radiopaging is an excellent way to alert and inform the public at times of emergency through radiopaging activated sirens, public notice boards, and even having radiopaging receivers embedded in domestic and industrial smoke detectors for example.

EMMA believes that radiopaging is suitable for authority to authority communications to alert early responders very quickly, and as a means to communicate if other means are not available. We also believe that radiopaging is very suitable for communications from the authorities to citizens.

Very importantly EMMA believes that authorities should not rely on only one means of communication during an event; this will increase the reliability of emergency communications procedures, and the probability that messages will get through.

I hope you find the above information useful, I will be happy to provide further information if required. I would also be happy to attend one of your meetings to present the case for using radiopaging during disasters.

Yours sincerely

Derek Banner,
Chairman,
EMMA


Please read the new EMMA whitepaper Radiopaging for Alerting First Responders and Informing the Public during Emergencies.

You can contact Mr. Banner by calling him on +44 1895 473 551 or e-mailing him at: derek.banner@wirelessmessaging.org.  left arrow CLICK HERE


EUROPEAN MOBILE MESSAGING ASSOCIATION

FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER

Advertiser Index

AAPC—American Association of Paging Carriers  InfoRad, Inc.
Advanced RF Communications  Ira Wiesenfeld
Advantra—INILEX  Minilec Service, Inc.
Aquis Communications, Inc.  Nighthawk Systems, Inc.
Ayrewave Corporation   Northeast Paging
   NotePage Inc.
    Outr.net
CONTEL Costa Rica  ParkMagic
    Preferred Wireless
CVC Paging   Prism Paging
Daniels Electronics   Product Support Services
Daviscomms USA   Ron Mercer
EMMA—European Mobile Messaging Association   Texas Association of Paging Services
   TH Communications
Global Fax Network Services   UCOM Paging
GTES LLC   Unication USA
Hark Systems   USA Mobility, Systems Application Division
Heartland Communications  WiPath Communications
HMCE, Inc.  Zetron Inc.

WIRELESS MESSAGING NEWS

NEWS RELEASE

July 11, 2006
Contact: John Walls
202.736.3656

CTIA-The Wireless Association® Joins
"USF by the Numbers Coalition"

WASHINGTON, D.C. - CTIA-The Wireless Association® announced today that it has joined with other telecommunications industry participants to form the "USF by the Numbers Coalition," a diverse group of members jointly supporting a numbers-based collection system for universal service which will benefit consumers, the telecom industry, and the country as a whole. The coalition supports a numbers-based plan as a more fair and equitable contribution methodology than the current revenue-based universal service contribution system, and believes the existing system is no longer sustainable in light of changes occurring in the marketplace.

"A numbers-based approach to the Universal Service Fund is more efficient than the outdated revenue-based system, and the assessments are more stable, predictable and easier for consumers to understand," said Steve Largent, CTIA-The Wireless Association® President and CEO. "The wireless industry is committed to the goals of universal service and believes it plays an important role in making sure all Americans have access to high-quality and affordable telecommunications and information services. However, the current revenues-based system needs major reform and this coalition urges policymakers to do what's in the best interest of consumers by acting quickly to adopt a numbers-based approach."

CTIA has advocated for a consumer focused numbers-based proposal, under which all switched connections would be assessed based on working telephone numbers and all non-switched connections would be assessed based on the capacity of the connection. The proposal includes safe harbors for low average revenue per unit customers and an exemption for low-income Lifeline customers. In particular, wireless family plan, prepaid, and month-to-month customer numbers would be assessed 1/2 the rate of other numbers. Lifeline customer numbers would be exempted from contribution obligations.

CTIA-The Wireless Association® is joined in the "USF by the Numbers Coalition" by AT&T, BellSouth, IDT Corporation, GCI, the National Cable & Telecommunications Association (NCTA), USTelecom and Verizon.

# # #

CTIA is the international association for the wireless telecommunications industry,
representing carriers, manufacturers and wireless Internet providers.
http://www.ctia.org

Source: CTIA


FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER

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Zetron Simulcast System

High-speed simulcast Paging with protocols such as POCSAG and FLEX™ requires microsecond accuracy to synchronize the transmission of digital Paging signals.

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Zetron's Simulcast System uses GPS timing information to ensure that the broadcasted transmissions between the nodes of the Simulcast System and associated transmitters are synchronized to very tight tolerances.

This system is ideal for public or private Paging system operators that use multiple transmitters and wish to create new Paging systems or to build out existing systems into new regions. For more information about Zetron's High Speed Simulcast Paging System, the Model 600 and Model 620, go to:

  www.zetron.com/paging. left arrow CLICK HERE


Contact
Zetron, Inc.
P.O. Box 97004
Redmond, WA 98073-9704 USA
Tel: 425-820-6363
Fax: 425-820-7031
E-mail: zetron@zetron.com   left arrow CLICK HERE
Zetron Inc.


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WIRELESS MESSAGING NEWS

FCC Launches Proceeding On Katrina Panel Proposals

BloostonLaw Private Users Update
Vol. 6, No. 7
July 2006

The FCC last week adopted a Notice of Proposed Rulemaking (NPRM) to implement the recommendations of the Independent Panel Reviewing the Impact of Hurricane Katrina on Communications Networks. The Independent Panel’s recommendations are organized into four areas: (1) pre-positioning the communications industry and the government for disasters to achieve greater network reliability and resiliency; (2) improving recovery coordination to address existing shortcoming and to maximize the use of existing resources; (3) improving the operability and interoperability of public safety and 911 communications in times of crisis; and (4) improving communication of emergency information to the public. The Commission seeks broad comment on the Independent Panel’s recommendations.

Pre-Positioning for Disasters: The Independent Panel notes that the sheer force of Hurricane Katrina and the extensive flooding tested the reliability and resiliency of the networks in the Gulf Coast region. The Independent Panel recommends establishing a “Readiness Checklist” that would include developing formal business continuity plans, conducting training exercises, developing suitable plans and procedures, and maintaining pre-positioned supplies and equipment to help in disaster response.

The FCC seeks comment on whether it should rely on checklists developed by industry groups such as the Network Reliability and Interoperability Council (NRIC) and the Media Security and Reliability Council (MSRC), or on other measures. The Independent Panel recommends that the FCC establish a prioritized system of automatically waiving regulatory requirements, or of granting automatic Special Temporary Authority (STA) in certain instances, and provides a list of specific Commission requirements. The FCC seeks comment on this recommendation, and other areas where regulatory relief would be appropriate.

Recovery Coordination: The Independent Panel observed significant challenges to maintenance and restoration of communications services after Hurricane Katrina due in part to problems with access to the affected area and key resources such as power and/or generator fuel. The Independent Panel generally supports the National Security Telecommunications Advisory Committee’s (NSTAC’s) credentialing recommendations for a national standard for credentialing repair workers. However, the Panel advocates expanding the NSTAC recommendation to include repair workers of all communications infrastructure (e.g., wireline, wireless, cable, broadcasting, satellite, Internet). The Panel recommends that the FCC work with other agencies to promptly develop national credentialing requirements to enable communications infrastructure providers and their contracted workers to access affected areas post-disaster. Additionally, the Panel recommends that the FCC work with Congress to implement the NSTAC recommendation that telecommunications infrastructure providers be designated “emergency responders” under the Stafford Act and that this designation be incorporated into the National Response Plan and state and local emergency plans. The FCC seeks comment on these recommendations.

First Responder Communications: The Independent Panel recommends that the Commission encourage state and local jurisdictions to retain and maintain a cache of equipment components that would be needed to immediately restore existing public safety communications within hours of a disaster. Such a cache of prepositioned equipment would include RF gear (e.g., Internet Protocol (IP) gateways, dispatch consoles, etc.), trailers, tower system components (e.g., antenna systems and hydraulic masts), backup power equipment and fuel). The FCC seeks comment on these recommendations and on the capabilities and content of prepositioned equipment, as well as the functionalities most critical to support in the early stages of a crisis.

Comments are also sought on the following:

700 MHz Public Safety Systems: The Independent Panel also recommends that the Commission encourage the expeditious development of regional plans for the use of 700 MHz public safety systems and to move promptly to review and approve such plans.

911 and E911 Service: The Independent Panel recommends that the FCC encourage the implementation of certain NRIC best practices intended to promote the reliability and resiliency of the 911 and E911 architecture. In particular, the Independent Panel recommends that service providers and network operators consider placing and maintaining 911 circuits over diverse interoffice transport facilities and ensure availability of emergency backup power capabilities (located onsite, when appropriate). The Panel further recommends that network operators consider deploying dual active 911 selective router architectures as a means of eliminating single points of failure. The Panel also recommends that network operators, service providers, equipment suppliers, and public safety authorities establish alternative methods of communication for critical personnel.

Public Safety Answering Points (PSAPs): The Independent Panel recommends the designation of a secondary backup PSAP that is more than 200 miles away to answer calls when the primary and secondary PSAPs are disabled.

Emergency Alert System: The Independent Panel makes several recommendations to improve use of the Emergency Alert System. Comments in this EB Docket No. 06-119 proceeding are due August 7, and replies are due August 21.

Source: Blooston, Mordkofsky, Dickens, Duffy and Prendergast, LLP

For additional information, contact Hal Mordkofsky at (202) 828-5520 or halmor@bloostonlaw.com


FBI plans new Net-tapping push

By Declan McCullagh
Staff Writer, CNET News.com
Published: July 7, 2006, 6:47 PM PDT

The FBI has drafted sweeping legislation that would require Internet service providers to create wiretapping hubs for police surveillance and force makers of networking gear to build in backdoors for eavesdropping, CNET News.com has learned.

FBI Agent Barry Smith distributed the proposal at a private meeting last Friday with industry representatives and indicated it would be introduced by Sen. Mike DeWine, an Ohio Republican, according to two sources familiar with the meeting.

The draft bill would place the FBI's Net-surveillance push on solid legal footing. At the moment, it's ensnared in a legal challenge from universities and some technology companies that claim the Federal Communications Commission's broadband surveillance directives exceed what Congress has authorized.

The FBI claims that expanding the 1994 Communications Assistance for Law Enforcement Act is necessary to thwart criminals and terrorists who have turned to technologies like voice over Internet Protocol, or VoIP.

"The complexity and variety of communications technologies have dramatically increased in recent years, and the lawful intercept capabilities of the federal, state and local law enforcement community have been under continual stress, and in many cases have decreased or become impossible," according to a summary accompanying the draft bill.

Complicating the political outlook for the legislation is an ongoing debate over allegedly illegal surveillance by the National Security Administration--punctuated by several lawsuits challenging it on constitutional grounds and an unrelated proposal to force Internet service providers to record what Americans are doing online. One source, who asked not to be identified because of the sensitive nature of last Friday's meeting, said the FBI viewed its CALEA expansion as a top congressional priority for 2007.

Breaking the legislation down
The 27-page proposed CALEA amendments seen by CNET News.com would:

Jim Harper, a policy analyst at the free-market Cato Institute and member of a Homeland Security advisory board, said the proposal would "have a negative impact on Internet users' privacy."

"People expect their information to be private unless the government meets certain legal standards," Harper said. "Right now the Department of Justice is pushing the wrong way on all this."

Neither the FBI nor DeWine's office responded to a request for comment Friday afternoon.

DeWine has relatively low approval ratings—47 percent, according to SurveyUSA.com—and is enmeshed in a fierce battle with a Democratic challenger to retain his Senate seat in the November elections. DeWine is a member of a Senate Judiciary subcommittee charged with overseeing electronic privacy and antiterrorism enforcement and is a former prosecutor in Ohio.

A panel of the U.S. Court of Appeals in Washington, D.C., decided 2-1 last month to uphold the FCC's extension of CALEA to broadband providers, and it's not clear what will happen next with the lawsuit. Judge Harry Edwards wrote in his dissent that the majority's logic gave the FCC "unlimited authority to regulate every telecommunications service that might conceivably be used to assist law enforcement."

The organizations behind the lawsuit say Congress never intended CALEA to force broadband providers—and networks at corporations and universities—to build in central surveillance hubs for the police. The list of organizations includes Sun Microsystems, Pulver.com, the American Association of Community Colleges, the Association of American Universities and the American Library Association.

If the FBI's legislation becomes law, it would derail the lawsuit because there would no longer be any question that Congress intended CALEA to apply to the Internet.

Source: c|net News.com


Away From The RIM

Non-BlackBerry Smartphones For SMEs

July 14, 2006 • Vol.28 Issue 28

Although RIM (Research In Motion) and NTP have kissed and made up over the patent infringement lawsuit that threatened to bring wireless email to a grinding halt on RIM’s entire BlackBerry network in the United States last year, organizations continue to purchase alternative smartphones from other vendors such as Palm, Samsung, Nokia, Motorola, and UTStarcom.

Despite the shutdown scare, RIM BlackBerrys still command the lion’s share of the market. According to IDC, RIM shipped 1.04 million BlackBerrys in the United States in the first quarter this year—twice the number of all Palm smartphones.

• Into The Enterprise

Last year, Forbes pegged smartphones as the “next embedded interface.” Management consulting firm McKinsey & Company surveyed 77 technology executives and found that one-fifth planned to increase budgets in 2006 for increasing their organizations’ mobile capabilities.

Ryan Reith, IDC analyst, pointed out that in 2005 businesses accounted for 60% of the 57 million smartphones purchased worldwide, but only 13% were for enterprise deployments. Reith predicts continuing growth on the enterprise side.

Helping to drive that trend, smartphone vendors are integrating richer multimedia features as well as more memory and computing power in their devices, making them more attractive to enterprises that want to port business apps on to a mobile platform.

Also helping to build a better case for smartphones in the enterprise are beefier networks such as the next generation of CDMA (Code Division Multiple Access) EVDO (Evolution Data Optimized) networks, which Verizon Wireless and Sprint Nextel both offer. Later this year Cingular’s smartphones will run on its cutting-edge high-speed downlink packet access network.

• Non-BlackBerry Options

There are plenty of smartphone alternatives to BlackBerrys for the enterprise. To stack up against the popular RIM devices, at the very least, smartphones need to offer cellular phone service, wireless Internet, email, SMS/IM, paging, corporate data access, and PIM.

Palm (www.palm.com), second to RIM in the smartphone market, has recently released two versions of its popular Treo 700 model—the 700p running the Palm OS and the 700w with Microsoft Windows Mobile OS.

The rich Palm features include an extensive and expandable personal organizer, phone, email access, SMS/IM, and wireless Internet along with an onboard camera for capturing images and video and support for audio. The Treo 700 models sport a 312MHz processor, 240 x 240 (700w) or 320 x 320 (700p) color display (BlackBerry has 320 x 240), and backlit QWERTY keyboard.

The Treo 700w smartphone includes native Microsoft Office Word, Excel, PowerPoint, and Outlook Mobile allowing users to view, edit, and create Word and Excel Mobile files right on the device.

For specialized verticals such as healthcare, financial, IT, real estate, government, and insurance, Palm offers specialized packages to fit specific business requirements. For example, for medical professionals, Epocrates Essentials (www.epocrates.com) provides instant access to clinical data and tools such as integrated drug, disease, and diagnostic information; health insurance formularies; and drug interaction/IV compatibility.

The Samsung (www.samsung.com) i730 EVDO Pocket PC phone from Verizon is the sportster of smartphones with a 520 MHz processor as compared to BlackBerry’s 8700 series, which only offers 312MHz. Different in form factor from RIM’s devices, the i730 is considered a “slider,” meaning the QWERTY keyboard slides open revealing larger keys.

The base OS is Windows Mobile, thus Samsung supports numerous Microsoft applications, including Outlook, Word, Excel, and PowerPoint.

Another popular slider model is the PPC-6700, which is sold under the UTStarcom (www.utsta.com; formerly Audiovox) brand. It was the first Windows Mobile 5 smartphone in the United States and was exclusively sold by Sprint PCS until earlier this year when Verizon introduced the XV6700.

UTStarcom products are manufactured in Taiwan by HTC, one of the major ODMs (original design manufacturers) for smartphones. That means other companies such as Sprint, Verizon, HP, and T-Mobile ultimately brand their products.

The UTStarcom 6700 is a CDMA cellular phone with a 416MHz processor, wireless phone, EVDO, and Wi-Fi data functionality, Bluetooth, email, Internet access, a full QWERTY keyboard, a 1.3MP camera with video capabilities, and a QVGA 240 x 320 transflective color display. It is almost identical in size compared to the Treo 700 series and the Samsung i730.

While the PPC-6700 gives a strong performance as a PDA, its phone features are reported as lacking, especially in reception comparison tests against the Treo 700 and the Samsung i730.

While non-BlackBerry smartphones are attractive for small to midsized enterprises because of their rich feature set and growing integration with Microsoft applications and networks, the deciding factor for larger organizations to choose a RIM solution remains the BlackBerry Enterprise Solution, which offers centralized role-based and group-based administration, tight integration with enterprise-class IM systems (Lotus Sametime, Novell Groupwise Messenger, and Microsoft Live Communications Server and Messenger), extensive developer tools for custom applications, and comprehensive security features—critical to organizations bound by regulator compliance.

As non-BlackBerry devices make their way into the enterprise, similar features aren't far off.

by Sandra Kay Miller

Source: Processor.com

[ Editor's note: Evidently they have completely forgotten about pagers! ]


FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER

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EMERGENCY AUTOMATION & NOTIFICATION

• FIREHOUSES SCHOOLS PUBLIC FACILITIESGOVERNMENT FACILITIES EMERGENCY ROOMS

WHAT DO FEDERAL AND STATE GOVERNMENT AGENCIES, FORTUNE 500 COMPANIES, WISPS, HAVE IN COMMON?

THEY ALL USE NIGHTHAWK.

Nighthawk Systems Inc. manufactures low cost and reliable remote control products for fire house alerting, volunteer alerting, activation of warning signs and sirens, and a number of applications for public safety.  The Company manufactures the EA1 and the FAS-8 which have been designed specifically for these applications.  Both products are paging based and will work with any public or private paging network.  They are available in all VHF, UHF, and 900 MHz paging frequencies.  The products can serve as the primary notification system or an excellent, low-cost backup to existing systems.

Public Emergency Notification & Volunteer Alerting

The EA1 is the solution for remotely activating public warning signage.  Examples include tornado sirens, flash flood warnings, fire danger, Amber Alert, icy roads, etc.  The EA1 can also send text messages to scrolling signs.  This can occur in conjunction with the activation of audible alarms and visual strobes.  This is ideal for public notification in buildings, schools, hotels, factories, etc. The group call feature allows for any number of signs or flashing lights to be activated at the same time over a wide geographic area.  In addition, the EA1 Emergency Alert is the perfect solution for low cost yet highly effective alerting of volunteer fire fighters in their home.  When activated the EA1 will emit an audible alarm and activate the power outlet on the units faceplate.  A common setup is to simply place the EA1 on a table and plug a lamp into the faceplate.  When paged from dispatch or any touch tone phone the EA1 will awaken the fire fighter to a lit room.  As an option the EA1 can be ordered with a serial cable, allowing for attachment of a serial printer.  When paged the alphanumeric message will be printed out at the same time the alarm sounds and the outlet is activated.  The EA1 is an ideal complement to alphanumeric belt pagers common to volunteers.

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Firehouse Automation

The FAS-8 is designed for activating one or more relays in a firehouse and if desired, printing the alphanumeric message to a serial printer.  For this application the FAS-8 is set to activate upon receiving the proper paging cap code sent from 911 dispatch.  Up to eight different devices can be activated all with individual time functions.  The most common devices to turn on include the PA amplifier, audible wake up alarm, and house lights.  The most common device turned off is the stove.  The FAS-8 can accept up to 8 different cap codes and have separate relay and time functions per cap code.  This allows for different alerting to be accomplished at the same physical location depending upon which cap code is sent.  This can be very helpful when fire crews and medical crews are housed in the same building.

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Paging Seminar

Specially designed course for sales, marketing, and administration personnel. Engineers will only be admitted with a note signed by their mothers, promising that they will just listen and not disrupt the class. (This is supposed to be funny!)

This is a one-day training course on Paging that can be conducted at your place of business. Please take a look at the course outline to see if you think this might be beneficial in your employees: Paging Seminar outline. I would be happy to customize the content to meet your specific requirements.

Although it touches on several "technical" topics, it is definitely not a technical course. I used to teach the sales and marketing people at Motorola Paging and they appreciated an atmosphere where they could ask technical questions without being made to feel like a dummy and without getting a long convoluted overly-technical answer that left them more confused than before. A good learning environment is one that is non-threatening.

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TAPS—Texas Association of Paging Services is looking for partners on 152.480 MHz. Our association currently uses Echostar, formerly Spacecom, for distribution of our data and a large percentage of our members use the satellite to key their TXs. We have a CommOneSystems Gateway at the uplink in Chicago with a back-up running 24/7. Our paging coverage area on 152.480 MHz currently encompasses Texas, Oklahoma, New Mexico, Louisiana, and Kansas. The TAPS paging coverage is available to members of our Network on 152.480 MHz for $.005 a transmitter (per capcode per month), broken down by state or regions of states and members receive a credit towards their bill for each transmitter which they provide to our coverage. Members are able to use the satellite for their own use If you are on 152.480 MHz or just need a satellite for keying your own TXs on your frequency we have the solution for you.

TAPS will provide the gateways in Chicago, with Internet backbone and bandwidth on our satellite channel for $ 500.00 (for your system) a month.

Contact Ted Gaetjen @ 1-800-460-7243 or tedasap@asapchoice.com left arrow CLICK TO E-MAIL

ayrewave

Repair and Technical Support Services

  • Glenayre/Quintron Transmitters, Receivers and Controllers
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217-222-5242
410 ½ S. 10th
Quincy, IL 62301
Ayrewave@sbcglobal.net

Please click here to e-mail Ayrewave.


WIRELESS MESSAGING NEWS

Caller ID scammers plan to do a number on you

Updated 7/6/2006 10:59 PM ET

Protecting yourself

  • Don't give out personal information such as your Social Security number, driver's license number, credit card account number or bank account numbers over the phone.
  • Banks, credit card companies and government agencies don't call people asking them to confirm or update this kind of information. They usually contact people by letter.
  • If you think the call may be legitimate, ask the caller to send you a letter specifying the information sought. Or call back the business or government agency on your own. Get the phone number yourself.
  • Getting an unlisted telephone number and signing up for the Federal Trade Commission's Do Not Call registry may reduce the likelihood of getting these calls.
  • Consider getting caller ID, even though it's not foolproof, or screening your calls.

By the numbers

  • 8.9 million estimated number of U.S. identity theft victims in 2005, according to a survey by the Council of Better Business Bureaus and Javelin Strategy and Research.
  • 255,565 Complaints of identity theft in the U.S. reported to the Federal Trade Commission in 2005.

By Gary Haber, The News Journal

Caller ID — the little telephone display that tells you who's calling — is many people's protection from folks they'd rather not talk to, whether it's a telemarketer making a pitch at dinner time or a scammer trying to con them out of personal financial information.

Now, legislation pending in Congress would strengthen a line of defense that turns out to be more porous than many may think.

Technology readily available for sale over the Internet allows callers to fool caller ID with a bogus name and number. The practice is known as identity spoofing.

It's hard to get a handle on how widespread identity spoofing is, but it's gone well beyond harmless pranks.

The AARP Bulletin recently reported a scam in which people received fraudulent calls claiming they missed jury duty and asking for their Social Security number. The calls seemed legitimate because the telephone number of the local courthouse showed up on caller ID.

In Pennsylvania, constituents of Republican Rep. Tim Murphy were flooded with bogus calls from someone purporting to be from Murphy's office.

The primary worry for consumers is that if a call appears to be coming from their bank, credit card company or a government agency, they could be persuaded to give up financial data a thief could use to open new bank accounts or apply for loans and credit cards.

"It's a new way to scam people, because people rely on caller ID," says Sid Kirchheimer, author of "Scam-Proof Your Life" and the AARP Bulletin's Scam Watch columnist.

The scam is part of the growing business of identity theft. A recent survey by the Council of Better Business Bureaus and Javelin Strategy and Research says 8.9 million Americans were victims of identity theft in 2005. While that's down from 10.1 million in 2003, the average dollar amount per incident rose to $6,383 from $5,249.

Consumers paid an average of $422 out of pocket and spent an average of 40 hours to untangle the matter, according to the survey.

Congress gets involved

Propelled by recent high-profile cases of ID spoofing, the "Truth in Caller ID Act of 2006" sailed through the House of Representatives on a voice vote. The legislation is expected to receive broad support in the Senate.

The bill, co-sponsored by Rep. Joe Barton, R-Texas, and Rep. Eliot Engel, D-N.Y., would make it illegal for callers to manipulate their name or number. It would give the Federal Communications Commission jurisdiction over identity spoofing and authorize the agency to impose fines of up to $10,000 per violation. Victims would also get the right to sue for damages.

Engel says he was surprised to learn about the wide availability of Internet sites that allow scammers to purchase technology to thwart caller ID. "You can see a situation where ... scam artists can get people's Social Security numbers by posing as their bank or hospital," he says.

Telephone carriers are also working on the issue.

"This is definitely an issue our companies are concerned about and are keeping an eye on, says Allison Remsen, a spokeswoman for the United States Telecom Association.

Verizon takes "a very aggressive approach" to ID spoofing, says John Lewandowski, the company's manager for security systems.

"We investigate, and where appropriate, we refer it to law enforcement," Lewandowski says.

Verizon is not the only carrier experiencing ID spoofing, he says.

States tackling problem, too

Several states also have taken up the issue of ID spoofing.

Florida Gov. Jeb Bush signed a law banning commercial telemarketers from using ID spoofing. Violators can be fined up to $10,000 per incident.

Alaska and New York have considered anti-spoofing legislation.

Delaware has no law that specifically bars people from misrepresenting their name and number on the recipient's caller ID. If done for commercial purposes, however, the practice could be treated as a violation of the state's Deceptive Trade Practices Act or the Consumer Fraud Act, says Barbara Gadbois, who directs the Consumer Protection Unit of the Delaware Attorney General's Office.

Extracting personal information that is then used to steal money or commit another crime is a felony punishable by up to eight years in prison, Gadbois says.

Consumers be wary

Even if Congress outlaws identity spoofing, consumers need to protect themselves by not giving out personal information over the telephone, consumer experts say.

"If you're smart enough not to carry your Social Security card around in your wallet, you need to be smart enough not to give out information over the phone," says Gerry Kelly, Delaware's deputy commissioner for consumer affairs with the Office of the State Bank Commissioner.

"The consumer needs to be in charge of the conversation," says Kelly, who teaches a Delaware Money School course on how to avoid financial scams.

If you think the call is legitimate, Kelly advises to tell the caller to put his request for information in writing. Or call back the company on your own. Look up the company's number yourself rather than using the number the caller gives.

Consumers must be vigilant, agreed Gadbois. "It's just amazing how many criminals find creative ways to take advantage of consumers," she says.

Source: USA Today


LETTERS TO THE EDITOR

From: "Corey Wayne" <cwayne@commtech.com.au>
Date: July 11, 2006 6:47:34 PM CDT
To: <brad@braddye.com>
Subject: Steve Deken Joins CommtechWireless

Hi Brad,

My name is Corey Wayne. I am Copywriter at Commtech Wireless Australia. Zane Lewis has asked me to forward a brief biography of the latest employee to join the ranks at Commtech USA, for inclusion in your next newsletter. The biography reads as follows:

Commtech Wireless welcomes Steve Deken as the VP of Sales to the North American office. His professional career track includes direct sales, team development, strategic marketing and small business start ups. Dealers and distributors now have an advocate who can help them grow their business. With 18 years of experience as a business owner, sales professional, consultant and trainer, Steve’s leadership will enable Commtech Wireless to build a more effective sales team, significantly increase market awareness and better serve our distribution network.

I look forward to reading your next newsletter. If you would like more content at any time, let me know and I would be happy to provide it. Also, if you would like to receive the Commtech Wireless newsletter, Commtalk, please forward your address details and I can add you to our mailing list. I have attached a pdf version of our latest edition for your review.

Thank you for your time. Please feel free to contact me if you have any questions.

Regards,

Corey Wayne
Copywriter
cwayne@commtech.com.au
www.commtechwireless.com
CommtechWireless
Phone: +61 8 6240 0031
Fax: +61 8 6240 0001

telstra
Winner of the 2005
Western Australia
Panasonic Australia
Business Award


VOICE OVER IP

Vonage sued in patent infringement

By Ben Ames, IDG News Service

The technology used by Vonage Holdings to deliver voicemail service to its 1.6 million VOIP (voice over Internet Protocol) telephony customers infringes another company’s patent, according to a lawsuit filed Monday.

Klausner Technologies has asked a federal court in the eastern district of Texas to fine Vonage $180 million in damages and royalties for the patent infringement.

Klausner, a privately owned company that controls 25 patents for VOIP voicemail technology, already collects licensing fees from Time Warner Inc. for using this technology in its AOL Voicemail and VOIP voicemail services.

The company asked Vonage, of Holmdel, New Jersey, to sign a similar agreement in January, but the only response has been a request for more time, Klausner claims.

Vonage did not reply to requests to comment for this story.

This is the second patent infringement suit to hit Vonage in recent weeks. In June, telecommunications giant Verizon Communications leveled a patent infringement lawsuit claiming that Vonage relies on seven of Verizon’s patented technologies to make its VOIP system work.

Vonage, a relatively small company that went public in May, is fighting back with its own lawsuit. Also Monday, Vonage announced it had acquired three VOIP patents from Digital Packet Licensing.

The new patents are unrelated to voicemail; they concern the compression of packetized digital signals. But they allow Vonage to draw licensing fees from competitors like Motorola, Time Warner and Qwest Communications International, and to continue a federal patent infringement lawsuit against two other competitors, Sprint Communications and Verizon.

Source: Macworld


UNTIL NEXT WEEK

That's all for this week. Please recommend the newsletter to a friend or colleague.


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With best regards,
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K9IQY

Brad Dye
Wireless Messaging Consultant

P.O. Box 266
Fairfield, IL 62837 USA

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Skype: braddye  WIRELESS
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THOUGHT FOR THE WEEK

“We can't solve problems by using the same kind of thinking we used when we created them.”

—Albert Einstein


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