
| FRIDAY - MARCH 2, 2007 - ISSUE NO. 251 |
Dear friends of Wireless Messaging, I receive lot of phone calls asking my opinion on various issues. Many of the questions come from people wanting to develop new products using ReFLEX technology. They know about my enthusiasm for both two-way text messaging and telemetry using the ReFLEX networks, but they all want to know if the two networks now in operation will still be around when they get their new product or service ready for market. Good question. Since I don't work directly for either USA Mobility or SkyTel, I can't tell you definitively what their long term plans are. (They are welcome to do that here in this newsletter.) I am sure that their decisions will be based on the revenue that the networks produce. I reminded everyone recently that the manufacturers of ReFLEX devices will quit making them if the system operators (service providers) don't buy them in enough quantity to make it worth the effort. Are you amazed at my business insight? I didn't even go to Harvard—in fact I have never even driven by Harvard. What's My Point? If you are still sitting on the fence and trying to decide if you should commit finances to the development of ReFLEX products and/or services, go for it!, become part of the "solution" instead part of the "problem." Actually there is only a problem if we think there is. The spirited debate about the feasibility of Public Safety ReFLEX networks continues this week. I will not accept comments or opinions from anyone who will not give me their name and contact information. I do, however, withhold a person's name on request. Other very important news this week follows. Bruce Deer has resigned as president of AAPC but will serve as a non-voting, ex officio member of the Board as Immediate Past President. Scott Forsythe, the Vice President of the association, has assumed the position of AAPC president. Bell Industries announces the new SkyTel leadership team in a news release that follows. They have promised me more information about their plans for an up-coming issue. Now on to more news and views. |
A new issue of The Wireless Messaging Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon central US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account. There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major Paging and Wireless Data companies. There is an even mix of operations managers, marketing people, and engineers—so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology. I regularly get reader's comments, so this newsletter has become a community forum for the Paging, and Wireless Data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my web site. I am very careful to protect the anonymity of those who request it. NOTE: This newsletter is best viewed at screen resolutions of 800x600 (good) or 1024x768 (better). Any current revision of web browser should work fine. Please notify me of any problems with viewing. This site is compliant with XHTML 1.0 transitional coding for easy access from wireless devices. (XML 1.0/ISO 8859-1.) | |||||||||
More Comments On The Use Of ReFLEX Technology By Public Safety Agencies
From: Rex Lee <rlee@nighthawksystems.com> Brad, Thank you for publishing my comments. The “Anonymous Public Safety Official” made a lot of good points regarding manufactures and carriers getting together to create new innovative products. His or her perceptions about paging being dead are a bi-product from an industry that does not market very well. He or she should visit with Nighthawk Systems, Inc. and other manufacturers who are developing new telemetry/M2M solutions that work on paging/ReFLEX technology. We also integrate cellular in one of our utility product offerings but everyone to date that we talk to about both technologies inherently comes back to paging because of cost, ease of use, reliability, and coverage. Mass notification on paging is the most efficient way besides public radio/television to alert the public of an emergency. Group paging by the use of a cloned cap code allows for this process. Nighthawk has taken this concept further by grouping through our firmware. Grouping through firmware allows Nighthawk devices to maintain the ability to be individually alerted or alerted in group priorities such as by geography or random priority or all devices even though all devices are on the same cap code. Cellular radios have to communicate to the network 24 x 7 so there is a constant power drain. If interference impacts the transmitter on the cellular device the network assumes the device is not on the network and forward path messages will not be delivered to the device even though the device is in coverage. Telemetry on an intermittent basis is a risky proposition. All people have to do to understand this is make note of their own personal experience with a cell phone regarding dropped calls while with in a few miles of a cell site. We all experience it. These are characteristics public safety officials need to be aware of with cellular-based telemetry versus paging-based telemetry. Our utilities recognize these issues and come back to paging. We have development experience with both technologies so we see the pros and cons of paging and cellular. The City of Denver is a great case study for public safety applications on paging. They currently automate 24 firehouses, 78 civil defense sirens, 9 traffic signals, and the DOT has many highway safety signs automated by paging integrated with CAD. They are one of many municipalities serviced by paging and Nighthawk on what is suppose to be a dead technology. Thanks Again Brad, Rex M. Lee, |
More Comments On The Use Of ReFLEX Technology By Public Safety Agencies
March 2, 2007 Dear Brad, Thank you for running the series of letters by writers from paging carriers, system installers, and customers comparing the merits of commercially operated paging services and dedicated private systems in meeting the various needs of emergency response organizations. Our industry benefits from open exchanges on this important topic. We share the same goal, which is to offer the right communications services to each user, in order to help save lives and property. I want to add a few more thoughts to the group conversation. James Dabbs made some very important points in last week’s edition with his detailed discussion of the “campus ReFLEX” configuration. USA Mobility, Inc. has designed and constructed a number of campus-based systems that allow for wide-area connectivity. This approach is one of many choices along a continuum of customized solutions that we provide to emergency responder groups. As a national carrier, we have the resources and expertise to address the insular needs of a given customer and also enable that customer, if it desires, to stay connected throughout a region or across the country using our larger network infrastructure. Steven G. Day, Telecommunications Coordinator of the Network Engineering Group of a Washington, DC metropolitan area county, contacted me last week with his thoughts about the “Common Carrier Interconnect advantage,” meaning the use of DID numbers and true trunking interconnection to provide a more reliable connection to the public switched telephone network than the alternatives. He noted that toll-free numbers provide another advantage in providing telephone access to pagers. He also observed that the “first request” from most emergency responders contacting his organization was for coverage outside their local areas, and he commented on the problem of creating individual paging systems that are not interoperable with the systems of adjacent operators. USA Mobility can address this concern for connectivity in a variety of ways. We maintain market level paging terminals with local DID numbers serving almost every State and multiple LATAs. In the event of a disaster, each field market terminal allows the local number to be dialed via a toll-free overdial number into one of our nationwide data centers. We also offer toll-free DID numbers to customers that prefer not to be tied to a local DID number. Also last week, a writer identified only as an “anonymous public safety official” offered some interesting historical perspective about the paging industry, including a reference to “supposed greater operating efficiencies”, but he or she overlooked some facts, including the strengthening of the remaining networks that has resulted from industry consolidation while real efficiencies have been gained. For example, USA Mobility’s primary network coverage is being enhanced while we deconstruct older network components and excess capacity in certain areas, and these operating efficiencies are reflected as strengths in our public financial statements. In fact a review of our public financial statements clearly demonstrates an enormous reduction in annual operating expenses. This has allowed us to stay a financially healthy, strong industry leader. Further, with respect to demonstrating industry leadership, it’s doubtful that critically important two-way paging devices would continue to find a manufacturer or reasonable price point without the order flow that we generate. We are currently the only source of significant volume of two-way pager orders for the current manufacturers. We would welcome others stepping up with us to support this important technology. We also offer a variety of new service offerings and enhancements to make paging more useful for our customers, including our Wireless Messaging Engine (an open architecture platform which acts as a protocol translation switch), our Integrated Resource Manager healthcare solution, and our partnerships with applications providers including Amcom, Vocera, Emergin, and Sensus, among others. Anyway one looks at it; paging is a reliable, low-cost way to provide back-up to broadband voice systems and to extend wireless capability into the hands of responders who lack cell phones or PDAs. Now that other voices have been heard, I hope your readers will look back over the description of the features offered by a robust commercial paging operation, as detailed in my letter in your edition of February 16. One other thing on which we all agree is that local public safety and emergency response officials need to examine all the facts before deciding how to meet their needs for wireless communication service. Many of them have and that is why we continue to enjoy a very strong and positive relationship with this incredibly important group of communications professionals. Vincent D. Kelly |
More Comments On The Use Of ReFLEX Technology By Public Safety Agencies
From: jdabbs@criticalresponse.com Hi Brad, Below is [an article] describing plans to deploy a private CDMA2000 1x EV-DO Rev A network for public safety in the DC area. NYC is also in the process of deploying a similar, UMTS network.
Public safety, and the vendors and consultants who support them, are extremely sophisticated. It is just not reasonable to think that these people can't successfully operate a private ReFLEX network. James Dabbs |
| AMERICAN ASSOCIATION OF PAGING CARRIERS |
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| AAPC BULLETIN |
| FEATURED ADVERTISERS SUPPORTING THE NEWSLETTER |
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Bell Industries Announces SkyTel Leadership Team Leaders Bring Strong Execution Focus and History of Innovation INDIANAPOLIS, Feb. 27, 2007 (PRIME NEWSWIRE) (PRIMEZONE) — Bell Industries, Inc. (AMEX:BI) today announced SkyTel's new leadership team. SkyTel is a leading nationwide provider of wireless services to Fortune 1000 and government customers. James G. Myers has been named president of SkyTel. Prior to this appointment, Myers served in senior leadership positions at XM Satellite Radio and MCI. At MCI, Myers operated the SkyTel division shortly after its acquisition in 1999 by Worldcom. "Jim Myers brings an extraordinary wealth of expertise and experience to SkyTel. Having successfully led the company in the past, he knows how to leverage the power behind the SkyTel brand. With Jim's leadership, we can expect crisp execution and a relentless focus on customers and innovation," said John Fellows, chief executive officer of Bell. Bell also appointed Bradley K. Richards as executive vice president of sales and marketing for SkyTel. Richards has served in senior positions at MCI, Gateway, and Dex Media, and most recently founded and operated his own management and IT consulting firm, Willowleaf Partners LLC. Fellows continued, "Like Jim, Brad brings a unique blend of experience and expertise to SkyTel. His critical focus on execution, innovation and speed to market is essential to SkyTel's future successes." Myers added, "I am very excited about the future for SkyTel and for our customers. We have an experienced leadership team that is properly positioned to capitalize on both new and emerging wireless technologies. We are now precisely focused on solidifying SkyTel's market leadership position." SkyTel is a leading provider of wireless messaging services and support, including email, interactive two-way messaging, wireless telemetry services and traditional text and numeric paging to business and government customers throughout the United States. SkyTel employs approximately 375 people and generated revenues in excess of $100 million in 2006. SkyTel is headquartered in Clinton, Mississippi and was founded in 1988. Bell Industries completed its purchase of SkyTel last month. About Bell Industries, Inc. Forward-Looking Statements
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Source: PrimeNewswire
Wireless Messaging Software
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Public can now sign up for Travis Co. Sheriff’s office alerts Wednesday, February 28, 2007, 09:14 AM The Travis County Sheriff’s Office has teamed up with CitizenObserver, a St. Paul, Minnesota company that provides internet communications tools, to provide citizen alerts, press releases and crime prevention information via the web and e-mail. This new tool will allow the Sheriff’s Office to get critical information out to the public so they can be our eyes and ears in the community. The alerts will notify a person, who is registered with the site, that there is information on the website. The information that is given out is the same information given to the public via the various news agencies and community events but this site allows the person who does not watch the news to get the information too. Anyone can sign up and registration is free. Simply go to the CitizenObserver website at http://www.citizenobserver.com/signup to register. Once a person has registered they can decide how they will receive alerts (via e-mail, cell phone text message, pager or fax) and will then know there is new information available on their community web page. “We can put the information out on a single site and we don’t have to keep up with any address databases,” said Sheriff Hamilton, “it is up to the individual to decide if they want to receive information from us or not. It is also a way for us to get critical information out to the public very quickly. I think it is a win-win situation for everyone. So sign up today!” |
Source: Statesman.com
Intelligent Solutions for Paging & Wireless Data Wipath develops and manufactures a wide range if highly unique and innovative hardware and software solutions in paging and mobile data. Talk to us about your special project. If we haven’t already done it we probably can.
I am an authorized Manufacturer Representative for WiPath Communications. Please contact me directly for any additional information. |
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Messaging & Cellular
www.ProductSupportServices.com Call Or E-mail For More Information |
Consulting firm blasts FCC public safety network plan By Matthew Lasar An international consulting firm has called the Federal Communication Commission's proposed public safety network "so fraught with uncertainties, problems, and the potential for conflict" that it is unlikely to perform as intended. RCC Consultants' 126 page critique of the FCC's Ninth Notice on the 700 MHz Band says that one of the central points of the proposal—letting the network lease broadband spectrum to commercial companies—goes against Federal law. The FCC plan fails "to establish broadband services that have as their sole or principal purpose the protection of life, health or property;" RCC's February 15th filing charges. The firm provides wireless support to state and local governments. On December 20th, 2006, the FCC launched a Notice proposing a national public safety communications services provider that will operate almost 250 video and broadband channels, and be allowed to access hundreds more under certain conditions. The network will be run by an entity that charges on a fee-for-service basis, even permitted to market spectrum to other companies "through leases or in the form of public/private partnerships." RCC's filing says that:
The firm concludes its comments by asking the FCC to develop "a bottom-up rather than a top down approach to the development of wideband and broadband public safety networks." |
Source: LLFCC.net
GTES has recently made the strategic decision to expanding its development activities to include wireless location technologies; a market that researchers forecast could reach $3.6 billion by 2010. In support of this new strategic direction, GTES has developed SHERLOC™ a complete one-stop wireless location service, providing the flexibility of being protocol neutral and network agnostic. Targeted at business customers who need to track their high-value shipments or better manage their service or delivery fleets, SHERLOC™ is a hosted application that combines configuration flexibility with ease of use. GTES is offering SHERLOC™ services both directly and through authorized resellers. If your company has an interest in finding out how location services can enhance your revenue stream, and has the contacts and expertise to make you successful in the location marketplace, please contact us for further information at www.sherlocgps.com and select “Reseller Opportunities,” or call us at 770-754-1666 for more information. www.gtesinc.com GTES is the only Glenayre authorized software support provider in the Paging industry. With over 200 years of combined experience in Glenayre hardware and software support, GTES offers the industry the most professional support and engineering development staff available. Continued Support Programs CALL US TODAY FOR YOUR SUPPORT NEEDS
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