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Wireless News Aggregation

Friday — July 10, 2015 — Issue No. 665

Dear Friends of Wireless Messaging,

Welcome to The Wireless Messaging News. I hope you have a great weekend.

Getting rid of copper lines has consequences, and the FCC wants you to know them

By Jacob Kastrenakes on July 10, 2015 12:24 pm

As phone providers continue to retire their traditional copper landline networks in favor of modern services, the Federal Communications Commission is getting involved in an attempt to ensure that consumers are aware of the changes. It's proposing new rules that would require service providers to notify customers of the limitations that come alongside switching over to new networks, like wireless or fiber, specifically the fact that they aren't usable during power outages, unlike copper. That means customers moved over to these new services won't have emergency phone service during storms, which can obviously be a problem.


To remedy that, the proposal would also require that service providers that move away from copper offer their customers back-up power. The back-up service won't come free, however: if consumers want it, they'll still have to pay for it, and these rules don't seem to dictate the price in any way. At first, providers will have to provide at least eight hours of back-up power; within three years, they'll have to bump that up to an entire day's worth of power.

An additional proposal would require that service providers notify their customers months in advance of making any of these changes. The proposal also maintains that service providers are generally free to make these changes when they want to, so long as it doesn't result in phone service being "discontinued, reduced, or impaired." The commission is also asking the public what it might mean to "reduce" or "impair" a service — it's never formally defined what those actions mean.

It's a tricky issue because these new networks — largely better as they may be — may still create issues for consumers. That includes not providing their own power, but there are also issues of putting legacy systems out of order, like burglary alarms and DSL internet. Formalizing these terms could help clarify how far service providers need to go toward helping consumers transition when switching services. It's not entirely clear if the commission is leaning toward making it a high or a low bar, but the goal generally seems to be offering basic protections while making sure that service providers are clear to make upgrades that would let them roll out broadband in place of copper. The proposals should be voted on in August. [ source ]

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About Us

A new issue of the Wireless Messaging Newsletter is posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon central US time. The notification message has a link to the actual newsletter on the web. That way it doesn’t fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world’s major Paging and Wireless Messaging companies. There is an even mix of operations managers, marketing people, and engineers — so I try to include items of interest to all three groups. It’s all about staying up-to-date with business trends and technology.

I regularly get readers’ comments, so this newsletter has become a community forum for the Paging, and Wireless Messaging communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my web site. I am very careful to protect the anonymity of those who request it.

I spend the whole week searching the Internet for news that I think may be of interest to you — so you won’t have to. This newsletter is an aggregator — a service that aggregates news from other news sources. You can help our community by sharing any interesting news that you find.

Editorial Policy

Editorial Opinion pieces present only the opinions of the author. They do not necessarily reflect the views of any of advertisers or supporters. This newsletter is independent of any trade association.

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Text to 9-1-1 Progress Slower than Expected

July 07, 2015
By Kristen Beckman, Managing Editor

In the year since the May 15, 2014, voluntary text-to-9-1-1 deadline, public-safety answering points (PSAPs) and the cellular industry have continued to work toward deploying the service, but momentum has been slower than expected.

“It’s progressing,” said Brian Fontes, CEO of the National Emergency Number Association (NENA). “Is it progressing as rapidly as we would like across the nation? No. It’s gaining momentum. I hold out hope. I’m not pleased, but I'm not disappointed.”

Somewhere between 5 and 15 percent of PSAPs are live with text to 9-1-1 based on estimates from the FCC and vendors.

Agencies in about 25 states have deployed text-to-9-1-1 service or have declared they are ready to receive emergency texts, according to a master registry maintained by the FCC. All PSAPs in Maine, New Hampshire and Vermont have declared readiness or have launched, and a large number of PSAPs in Indiana and Texas have also declared they are ready to receive texts or have launched service.

The registry has removed one significant barrier PSAPs faced when preparing to deploy text to 9-1-1. Previously, PSAPs had to make a separate request with each carrier. Now, carriers are required to monitor the registry and once a PSAP registers, they must comply with the service request within 180 days. Fontes said carriers are meeting their six-month deadlines and the process is operating as it should, but more progress could be made.

TeleCommunication Systems (TCS), which provides 9-1-1 systems, has worked with about 500 agencies that now have live text-to-9-1-1 service and about 300 more that are in the process of deploying it, said Kent Hellebust, vice president of wireless and VoIP services at TCS. Based on those figures, TCS estimates about 1,000 PSAPs out of about 6,500 total are now live with text to 9-1-1.

Funding Challenges
Perhaps the biggest obstacle facing PSAPs as they make decisions about implementing text to 9-1-1 is funding.

“We know that 80 percent of 9-1-1 calls are from wireless devices,” said Fontes. “We know texting is in the billions of text messages. You’d think 9-1-1 centers and their leaders would want to ensure that texting is available in their communities. I’m surprised there has been a less-than-rapid deployment. It goes back to leadership and funding.”

While fees and taxes are collected to fund 9-1-1 services such as text to 9-1-1, often those funds don’t make it into the hands of the PSAPs. Fontes said as fewer people maintain a wireline phone, the 9-1-1 fees collected on those lines are diminishing. In addition, fees that are collected are often raided for administrative costs and general treasury budgets. Some states are even reducing 9-1-1 fees, said Fontes.

“I’m not sure how you can reduce fees in an environment where you also have to budget and plan for next-generation systems,” said Fontes. “It’s frightening.

“We’re at a time now where what we really need to do is figure out how to properly fund 9-1-1. Each year, 240 – 250 million 9-1-1 calls are made. 9-1-1 is the first link in the chain when the public reaches out to get assistance, and it’s woefully underfunded. That’s tragic.”

Deployment Hurdles
Another factor slowing text-to-9-1-1 deployments is fear of the unknown, said Fontes. Some PSAPs continue to hold on to concerns about text volumes and the potential impact on operations even though live data doesn’t bear those fears out, he said.

“As more and more PSAPs have deployed it, the message has gotten out that they aren’t getting inundated,” said Fontes. “By and large the initial fears in terms of texting to 9-1-1 have not materialized.”

Education campaigns, such as one Vermont initiated in 2013 , have helped consumers understand to call when they can and text when they can’t, he said. While text to 9-1-1 has always been championed by and for the deaf and hard-of-hearing community, anecdotal evidence continues to show that suicidal people frequently use the service, and many success stories to date involve PSAPs and first responders being able to intervene in suicide attempts. An emerging use case shows that texting can be useful or necessary in rural and remote areas that don't have enough bandwidth to support a voice call but can support a text session, as well as during large-scale incidents where voice calls may be blocked but texts are more likely to get through.

TCS encourages PSAPs to talk to other PSAPs that have deployed the service to help allay some concerns, said Hellebust. Based on TCS system data, the company estimates about 1,000 texts are sent to 9-1-1 each day, or about 400,000 annually, which averages out to only about one text per day per PSAP.

Sherri Powell, telecommunications specialist with consulting firm L.R. Kimball, said many PSAPs fear a similar situation to when they first introduced wireless to PSAPs and call volumes increased exponentially.

“I don’t blame PSAPs for being afraid,” said Powell. “Wireless really did explode on them, and people in the industry didn’t think it would be such an explosion.”

But emergency texts will be replacement calls rather than additional calls, said Powell. She tries to calm PSAP fears by explaining that wireless technology added a huge number of devices that could call 9-1-1, while texts will be an alternative to voice calling.

“We aren’t adding a bunch of new devices; we are replacing one for one,” said Powell. “Instead of calling, they may text. There may be 20 to 30 texts, yes, but they will just replace wireless calls and the number of wireless calls will go down.”

A final hurdle PSAPs face is determining how they want to deploy text to 9-1-1 and what impact that deployment will have on operations. Three methods for receiving texts currently exist: TTY (a telecommunications device for the deaf), Web-based systems and solutions integrated with next-generation 9-1-1 (NG 9-1-1) deployments. PSAPs must decide which delivery method they prefer and if their chosen method will require new equipment or call-taker training.

Hellebust said about 40 percent of PSAPs TCS has worked with chose Web-based solutions, 40 percent chose the company’s NG 9-1-1 solution and 20 percent opted for a TTY solution.

PSAPs opting for a Web-based solution have to find a highly reliable Internet service provider that can provide round-the-clock support, said Powell. PSAPs also have to consider whether they need to add a monitor at one or more stations, or if they need to upgrade their CAD systems to integrate text delivery, all of which can add costs.

To alleviate some of the cost concerns, California has negotiated statewide pricing structures from text control center (TCC) providers, and Powell said other regions and states are being encouraged to create similar arrangements to leverage their buying power. The Competitive Carriers Association (CCA), which represents 38 rural and regional carriers, has also negotiated group pricing for its members with TCC provider Intrado, which allows them to access special rates for products, said Brad Blanken, vice president of industry development at the association.

Tier-Two Progress
Most of the progress to date on text-to-9-1-1 deployment has been with the nation’s four nationwide carriers, but there has been some activity among second-tier carriers recently.

While they don’t have the nationwide footprint of the largest providers, many second-tier carriers aren’t small, and they have the resources to deploy text to 9-1-1 without many problems, said Powell. She said tier-two carriers are more likely to need the full six months to comply with requests in the short term, and some smaller carriers may need to file for extensions.

The smaller the carrier, the more likely they are to contend with money and manpower constraints that could affect their ability to deploy text to 9-1-1 for PSAPs, said Blanken.

Blanken said a potential challenge for smaller operators with text to 9-1-1 is that their customers disproportionately roam compared with customers of carriers with nationwide footprints. That could create some confusion and need for education to teach customers that text to 9-1-1 might work in some places but not in others depending on whether they are on their home network or roaming.

“It’s a wrinkle,” said Blanken. “It’s not a technical hurdle or a show stopper but it adds an additional level of complexity that a nationwide operator doesn’t have.

“The most critical piece that we want to make sure doesn’t happen for small operators is that text to 9-1-1 becomes a competitive differentiator.”

Blanken said all carriers should focus on text to 9-1-1 as a lifesaving tool and not a business advantage.


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BlackBerry is not for sale: John Chen

CEO says while BlackBerry is focused on software, he doesn't want to exit the handset business

By Meredith Healey, CBC News Posted: Jul 09, 2015 4:40 PM ET Last Updated: Jul 09, 2015 5:18 PM ET

BlackBerry not for sale, says John Chen

The CEO of BlackBerry says the company is not for sale — at least for now.

“I don't have any intention to sell BlackBerry,” said John Chen in an interview on CBC's The Exchange with Amanda Lang. “Not until the BlackBerry shareholder has good value reflecting truly what we have.”

These days, BlackBerry's stock is hovering just below $10 a share. That's a sliver compared to its heydays of 2008 when it was known as Research in Motion and traded as high as $140 a share.

But with the introduction of Apple's iPhone, and BlackBerry's failed attempts to match it, the company fell from grace. Enter John Chen two years ago, a 60-year-old Hong Kong native who left retirement to pick up the pieces and steer the company back to its former glory.

John Chen Amanda Lang
BlackBerry CEO John Chen sits down with CBC's Amanda Lang for an interview on the company's turnaround efforts.

Should he succeed, then maybe a sale will be in the cards.

“Then, if there is a potential proper suitor that would take care of our customers . . . I have a fiduciary responsibility to listen. But until then, there's not point in listening.”

Halfway there

Chen says BlackBerry is now about halfway through the turnaround process.

“I think we're now going into the second phase,” said Chen. “[BlackBerry's] claim to fame . . . is in security and privacy. Last quarter, we won 2,600 either new or renewed customers for our software servers. 2,600 in one quarter. And a lot of them are very big names.”

In other words, BlackBerry is more of a software company today than it is a smartphone company.

Still, Chen doesn't have any plans to exit the hardware business completely. He says his reasoning for that risky decision is both practical and emotional.

“We make the most secure handset. Everybody, all of our competitors, will give that to us. Governments around the world are still using BlackBerry handsets,” said Chen. “The emotional reason is, BlackBerry is iconic to the industry. We started this industry arguably.”

BlackBerry's latest earnings paint a picture of a company committed to becoming a leader in software.

In the first quarter. software sales grew more than 150 per cent from a year earlier to $137 million — about a fifth of total revenue. That may make Chen's goal of $500 million for software sales this fiscal year a feasible one.

The numbers which hurt the stock price the most were the sagging smartphone sales. BlackBerry sold 1.1 million devices in the January to March period, compared to 2.6 million in the same period last year.

Source: CBCnews

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Motorola rival charges FBI’s new radio deal also biased

July 9, 2015

Under fire last year, the FBI scrapped plans to award a huge sole-source contract to Motorola Solutions to replace the bureau's aged two-way radio system. But the Schaumburg, Ill., firm appears to have the inside track again. Motorola's chief rival, Harris Corp., has filed a formal protest alleging the bureau's new request for competitive bids is skewed so that only Motorola can sell the bureau over 26,000 of its glitzy emergency radios.

WASHINGTON — For the second time in a year, the FBI’s attempt to replace its 30-year-old two-way radio network could be stalled because of accusations that the bureau is skewing its bid solicitation to favor Motorola Solutions Inc., the emergency communications industry’s dominant player.

Last year, the bureau scrapped a plan to hand Illinois-based Motorola a sole-source contract worth up to $500 million, including upgrades for other law enforcement agencies, after four competing vendors filed protests.

Now the FBI has sought competitive bids for a contract limited to modernizing its own network at a cost of about $200 million, but the action is still drawing allegations of bias from Motorola’s biggest rival, Harris Corp., which has formally protested. The conflict offers the latest evidence of how difficult it will be to break one company's market power over a multibillion-dollar business underwritten solely by taxpayers.

It also puts the FBI in an awkward spot, since the bureau sometimes is asked to investigate allegations of antitrust abuses, said an executive of RELM Wireless, a small, Florida-based radio manufacturer that protested last year’s proposed sole-source deal.

FBI officials who “are supposed to be protecting us from monopolies are playing into the hands of a company that actually has a near monopoly in the public safety radio market – Motorola,” said Tim Vitau, RELM’s vice president of sales and marketing.

Illinois-based Motorola Solutions has consistently captured more than 80 percent of the state and local emergency radio market and has outdistanced its rivals in the federal market as well. In a series of articles over the last year , McClatchy described how Motorola’s juggernaut has led to large, sole-source and biased contract awards, propped up radio prices and outfitted agencies with proprietary equipment that impeded a post-Sept. 11 push to ensure that all emergency radio brands are built to a set of industry standards and can interact.

A recent audit by the inspector general for the Department of Homeland Security found that, nearly a decade after the Sept. 11 Commission emphasized the need for first responders’ radios to interact, federal emergency personnel’s radios still encounter problems.

The FBI’s dilemma is that it wants its agents’ radios to be able to connect with all of the thousands of law enforcement agencies nationwide. But many state and local systems use older Motorola equipment with proprietary designs that cannot interact with other manufacturers’ products, meaning that Motorola’s rivals cannot meet the bureau’s requirement.

In a protest filed late last month, Harris alleges that the FBI’s May solicitation for bids “essentially duplicates its prior failed effort to sole-source its radio equipment contract to Motorola.” McClatchy obtained a copy of Harris’ protest.

Virginia-based Harris asked that the Government Accountability Office direct the bureau to halt its procurement until the protest is reviewed.

The FBI’s new solicitation offers a five-year contract as part of a $3 billion tactical communications contract covering agencies within the Department of Homeland Security and administered by the U.S. Secret Service. The first year’s price would be under $22 million, but the bureau would then purchase more than 8,000 portable radios for agents to carry and another 18,000 for their vehicles in stages over the ensuing four years.

Harris complained that the bureau’s new bid solicitation isn’t consistent with the terms of the Homeland Security contract and also requires that:

  • The contract be awarded to a single bidder this year, rather than reopening bids from all vendors for each of the planned purchases over four years of radios built to the industry standard, known as P25.
  • All equipment must be capable of connecting with 20- to 30-year-old Motorola SmartNet and SmartZone systems, which have proprietary designs.
  • All equipment must have the capability to interact with Motorola’s proprietary encryption product, when a government and industry group agreed on a standard, more sophisticated encryption system.
  • Radios must be “dual band,” meaning they can communicate on two radio bands, precluding purchase of Harris’ multiband models that have more than two bands.

RELM, whose prices are a fraction of Motorola’s, doesn’t currently have a dual band radio model, said Bill Kelly, the firm’s executive vice president and chief financial officer. RELM expects to put its first dual band model on the market within a year and would like to compete in future years.

The FBI offered no immediate comment on its proposal.

Eric Torbenson, a spokesman for Motorola, said it “responded positively” to the contract offering.

Noting the FBI’s needs to interacting with many kinds of systems, he said, “Our proposal met all of those requirements.”

Source: The News Tribune  

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Good news, travelers: T-Mobile offers free calling and data in Canada and Mexico

by Jeff John Roberts
JULY 9, 2015, 10:23 AM EDT

Photograph by Getty Images

The country’s upstart phone carrier unveiled a “Mobile without Borders” plan that will likely please those who travel to Canada and Mexico.

It’s a lousy way to conclude a vacation or business trip. You come home and discover that checking email and maps on your phone, plus making a few calls, has resulted in outlandish roaming charges of hundreds of dollars. Now, fewer people will get that unpleasant jolt thanks to a new “Mobile without Borders” plan from T-Mobile.

On Thursday, the carrier announced that it no longer makes a difference whether a subscriber uses her phone in Mexico City, Denver or Toronto: the pricing and data speeds will be the same.

In a press release announcing the plan, T-Mobile swiped at bigger rival AT&T for buying up networks in Mexico, but then failing to offer seamless cross-border plans. T-Mobile, which is the country’s fourth biggest carrier, has issuing a series of high profile announcements, and related publicity stunts, in what its CEO claims is a bid to remake the mobile industry.

T-Mobile says it can offer the plan thanks to new roaming partnerships with big partners in Canada and Mexico. It has offered a version of the plan before, but one that involved significantly slower data speeds when subscribers were abroad.

The “without borders” plan will no doubt prove popular not only with Canadian and Mexican ex-pats who travel home several times a year, but also with Americans who vacation to the north and south.

There appears to be a small catch or two with the new plan, as CNET points out. These affect existing T-Mobile subscribers on promotional plans, who may have to pay $10 to update to the new feature. Also, customers will not be able to draw on their “data stash” (a bank of rollover data) when they are abroad.

CEO John Legere described the new plan this way:

“We’ve done this the Un-carrier way — reaching across borders, partnering with leading providers offering the best LTE networks, creating a simple solution right now — then not charging a penny more for it.”


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BlackBerry gets Android domains, confirms a phone is coming

10 July, 2015

BlackBerry just can't seem to catch a break lately. The legendary Canadian company has been struggling to keep afloat in the competitive mobile industry and Android has been cited more than a few times as the savior the manufacturer desperately needs.

We have heard the rumors time and time again and BlackBerry's own CEO John Chen has even stated that adoption the OS is a possibility, so long as it can be made secure enough by the company's standards.

Things moved forward even further toward Android adoption after a mysterious Android-powered slider was showcased at MWC 2015 . Now, it appears, BlackBerry might be closer to adopting Android than ever as the company recently registered two new domains, related to Google's mobile OS. The addresses are and, bother purchased by BlackBerry Limited on July 7.

We can't really say what BlackBerry is up to or find any tangible connection between the domains and the BlackBerry Venice Android phone, allegedly scheduled for a November launch . Whatever it is, however, Android is surely somewhere in the mix.

Source: GSM Arena  

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Two companies are fiercely fighting to make the iPhone faster than ever

By Chris Smith on Jul 9, 2015 at 4:56 PM

The iPhone has never been on par with the competition when it comes to internal components on paper, but Apple manages to beat rivals consistently when it comes to overall performance. The Cupertino-based smartphone maker improves the iPhone’s hardware each year at its own pace, although it also set some standards in the industry, including having launched the first mass-market phone with a 64-bit mobile processor.

That’s why it’s not surprising to hear that two companies are fiercely fighting to make the iPhone 7 even faster and more energy-efficient than any iPhone before.

Samsung and TSMC are looking to score iPhone contracts for 10nm chips, which would be even faster and more battery-friendly than the ones used in current flagship devices.

Samsung appears to have the lead when it comes to manufacturing 10nm FinFET chips for iPhones and other smartphones, but TSMC is quickly catching up. Business Korea reports that the Taiwanese foundry is going to test mass production of 10nm processors using the same technology as Samsung as early as next year.

In 2014, TSMC won Apple’s contract for iPhone 6 chip orders. This year, both Samsung and TSMC are expected to provide A9 processors to Cupertino . Even though both companies have other clients that could benefit from faster mobile processors, Apple still remains the most important target, as the company is expected to crush iPhone sales records in the coming months and years.

According to industry watchers who have talked to the news site, whichever company stabilizes 10nm chip production first will win Apple’s future iPhone contracts.

According to estimates, the faster processors will offer a speed increase of up to 20%, while power consumption is expected to drop by as much as 40% compared to the 14nm FinFET chips that’ll be used inside the iPhone 6s . 10nm CPUs are probably going to be available next year in Apple’s A10 series of chips that might power the iPhone 7 and 2016 iPads.


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It’s still here — the tried and true Motorola Alphamate 250. Now owned, supported, and available from Leavitt Communications. Call us for new or reconditioned units, parts, manuals, and repairs.

We also offer refurbished Alphamate 250s, Alphamate IIs, the original Alphamate and new and refurbished pagers, pager repairs, pager parts and accessories. We are FULL SERVICE in Paging!

E-mail Phil Leavitt ( ) for pricing and delivery information or for a list of other available paging and two-way related equipment.

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Phil Leavitt

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7508 N. Red Ledge Drive
Paradise Valley, AZ 85253

Hark Technologies

hark logo

Wireless Communication Solutions

USB Paging Encoder

paging encoder

  • Single channel up to eight zones
  • Connects to Linux computer via USB
  • Programmable timeouts and batch sizes
  • Supports 2-tone, 5/6-tone, POCSAG 512/1200/2400, GOLAY
  • Supports Tone Only, Voice, Numeric, and Alphanumeric
  • PURC or direct connect
  • Pictured version mounts in 5.25" drive bay
  • Other mounting options available
  • Available as a daughter board for our embedded Internet Paging Terminal (IPT)

Paging Data Receiver (PDR)


  • Frequency agile—only one receiver to stock
  • USB or RS-232 interface
  • Two contact closures
  • End-user programmable w/o requiring special hardware
  • 16 capcodes
  • Eight contact closure version also available
  • Product customization available

Other products

Please see our web site for other products including Internet Messaging Gateways, Unified Messaging Servers, test equipment, and Paging Terminals.

Hark Technologies
717 Old Trolley Rd Ste 6 #163
Summerville, SC 29485
Tel: 843-821-6888
Fax: 843-821-6894
E-mail: left arrow CLICK
Web: left arrow CLICK

hark David George and Bill Noyes
of Hark Technologies.

Hark Technologies

Preferred Wireless

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Terminals & Controllers:
1 ASC1500 Complete, w/Spares  
3 CNET Platinum Controllers 
2 GL3100 RF Director 
1 GL3000 ES — 2 Chassis
1 GL3000L Complete w/Spares
40 SkyData 8466 B Receivers
1 Unipage—Many Unipage Cards & Chassis
16 Zetron M66 Transmitter Controllers  
Link Transmitters:
4 Glenayre QT4201 25W Midband Link TX
1 Glenayre QT6994, 150W, 900 MHz Link TX
3 Motorola 10W, 900 MHz Link TX (C35JZB6106)
2 Eagle 900 MHz Link Transmitters, 60 & 80W
2 Motorola Q2630A, 30W, UHF Link TX
VHF Paging Transmitters
19  Motorola Nucleus 125W CNET
6 Motorola Nucleus 350W CNET
12 Motorola Nucleus 350W Advanced Control
1 Glenayre QT7505
1 Glenayre QT8505
UHF Paging Transmitters:
16 Glenayre UHF GLT5340, 125W, DSP Exciter
900 MHz Paging Transmitters:
2 Glenayre GLT8200, 25W (NEW)
15 Glenayre GLT-8500 250W
3 Glenayre GLT 8600, 500W


Too Much To List • Call or E-Mail

Rick McMichael
Preferred Wireless, Inc.
888-429-4171 left arrow

Preferred Wireless


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Critical Alert

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Critical Alert Systems, Inc.

Formed in 2010, CAS brought together the resources and capabilities of two leading critical messaging solutions providers, UCOM™ and Teletouch™ Paging, along with lntego Systems™, a pioneer in next-generation nurse call systems. The result was an organization that represented more than 40 years of combined experience serving hospitals and healthcare providers.

CAS was created to be a single-source provider for hospitals and healthcare facilities in need of advanced nurse call and communications technologies.

Unlike our competitors, our product development process embraced the power of software from its inception. This enables us to design hardware-agnostic solutions focused on built-in integration, flexibility and advanced performance.


Nurse Call Solutions

Innovation in Nurse Call

Innovative, software-based nurse call solutions for acute and long-term care organizations.


Paging Solutions

The Most Reliable Paging Network

To this day, for critical messaging, nothing beats paging. It’s simply the best way to deliver a critical message.



© Copyright 2015 - Critical Alert Systems, Inc.

BloostonLaw Newsletter

Selected portions of the BloostonLaw Telecom Update, and/or the BloostonLaw Private Users Update — newsletters from the Law Offices of Blooston, Mordkofsky, Dickens, Duffy & Prendergast, LLP — are reproduced in this section with the firm’s permission.

BloostonLaw Telecom Update Vol. 18, No. 28 July 8, 2015

Comment Deadline Established for Net Neutrality Transparency Exemption Proceeding

The FCC has announced August 5 as the comment deadline for its Public Notice on whether the current small-entity exemption for the enhanced transparency rules should be made permanent. Under the exemption, providers with 100,000 or less broadband connections (aggregated across affiliates) do not need to comply with the enhanced transparency requirements adopted in the FCC’s 2015 Open Internet Order.

BloostonLaw is preparing comments and will circulate a draft in coming weeks. Interested providers should contact the firm without delay.


FCC Announces Advisory Opinion Procedures for Open Internet

The FCC issued a Public Notice on July 2, 2015, providing information on the Open Internet advisory opinion procedures and the process for submitting a request for an opinion. This process was adopted in the Open Internet Order and allows companies to get advice from the FCC about the legality of new practices that companies may be considering. According to the procedures, any entity subject to the FCC's jurisdiction can request an advisory opinion from the FCC Enforcement Bureau regarding its own prospective or proposed activity or business practice that may implicate the existing Open Internet rules or any rules or policies related to the Open Internet that may be adopted in the future. Requests for advisory opinions must relate to prospective or proposed conduct that is sufficiently concrete and detailed to enable the Bureau to conduct an in-depth evaluation of the proposal and they must be accompanied by all material information needed for the Bureau to make a determination regarding whether the proposed conduct would comply with the Open Internet rules. The Bureau will not respond to requests for opinions that relate to ongoing or prior conduct or to conduct that is the subject of a current government investigation or proceeding.

The FCC states that although advisory opinions are not binding on any party, “a requesting party may rely on an opinion if the request fully and accurately contains all the material facts and representations necessary for the opinion and the situation conforms to the situation described in the request for opinion.” According to the FCC, this means that “if the Bureau states in an opinion that it does not presently intend to take enforcement action with respect to proposed conduct, it will not take enforcement action with respect to that conduct if these conditions are met.” Further, the FCC states that “the Bureau or FCC may later rescind an advisory opinion, but any such rescission would apply only to future conduct and would not be retroactive.”

FCC Seeks Comment on Video Programming Competition

On July 2, the FCC’s Media Bureau issued a Public Notice seeking “data, information and comment” on the state of competition in the delivery of video programming for its upcoming Seventeenth Report. Specifically, the Bureau seeks to update the information and metrics provided in the previous report, and to report on the state of competition in the video marketplace in 2014. Comments are due August 21; replies due September 21.

The report will use the same format as the previous, in which entities that deliver video programming are categorized in one of three groups — multichannel video programming distribution (MVPD), broadcast television stations, or online video distribution (OVD). Within each category, the FCC seeks information on business models, competitive strategies, selected operating and financial statistics, regulatory and market conditions affecting competition, and ability to acquire content, among others. The FCC is also seeking information on the major developments in CPE devices that affect competition in the marketplace for the delivery of video programming and trends in consumer behavior and their impact on the products and services entities offer in the marketplace for the delivery of video programming.

Law & Regulation

House Subcommittee Holds Hearing on Internet Governance

Earlier this morning, the House Subcommittee on Communications and Technology held a hearing Internet Governance Progress After ICANN 53, in which it heard testimony from NTIA Administrator Larry Strickling and Internet Corporation for Assigned Names and Numbers (ICANN) CEO Fadi Chehade on the status of the Internet Assigned Numbers Authority (IANA) stewardship transition efforts following the recently concluded ICANN meeting.

Last year, the NTIA announced its intention to transition the IANA functions, which include the global coordination of the DNS Root, IP addressing, and other Internet protocol resources, to the global multistakeholder community by the end if its contract (September 2015). At ICANN 53, the multistakeholder community met in multiple sessions to discuss options for improving ICANN accountability. Among the concerns raised with the proposals are:

  • How to ensure that stakeholder groups – supporting organizations (SOs) and advisory committees (ACs) in ICANN parlance – would have standing under California law to enforce the changes to the bylaws;
  • How to incorporate the Government Advisory Committee (GAC) into the new ICANN structure without increasing its power relative to the other SOs and ACs; and,
  • How to resolve outstanding questions regarding the potential for lawsuits that could impact the SOs and ACs.

The Subcommittee indicated the House recently approved bipartisan legislation to ensure Congressional oversight over any proposed transition, and companion legislation was also approved by the Senate Committee on Commerce, Science, and Transportation.

The hearing can be viewed in full here.

FCC Adopts Interstate TRS Compensation Rates, Contribution Factor

Last week, the FCC’s Consumer and Governmental Affairs Bureau adopted the following per-minute compensation rates, to be paid from the Interstate Telecommunications Relay Services Fund for the Fund Year beginning July 1: interstate traditional TRS, $2.2904; interstate Speech-to-Speech relay service, $3.4214; interstate captioned telephone service and IP captioned telephone service, $1.8895; and IP Relay, $1.37. The Bureau also adopted a $1.048 billion funding requirement and a carrier contribution factor of 0.01635.

D.C. Court Authorizes Telco, Wireless and Cable Industry Intervenors, Adopts Scheduling Order in Open Internet Order Review

On June 29, the D.C. Court of Appeals issued an Order granting the motions to intervene filing by USTelecom, WISPA, NCTA, ACA, CTIA, AT&T and CenturyLink in the case considering Petitions for Review of the FCC’s Open Internet Order. The court also granted the motion to intervene filed by TechFreedom, et al., to the extent it seeks intervention in support of the USTelecom, et al. petition, and referred to the merits panel to the extent it seeks intervention in support of the FCC in the petition filed by Full Service Network, et al.

The Order also contained the briefing schedule:

  • Joint opening briefs for the Petitioners are due July 30.
  • Joint opening brief for the Intervenors in support of the Petitioners is due August 6.
  • Opening brief of the Respondent is due September 14.
  • Joint brief of Intervenors in support of the Respondent are due September 21.
  • All reply briefs are due October 5.
  • Final briefs are due October 13.


Time Warner Cable Owes $229,500 for 153 Automated Calls Placed After Revocation of Consent

Yesterday, the United States District Court for the Southern District of New York granted summary judgment against Time Warner Cable for violations of the Telephone Consumer Protection Act of 1991 (the “TCPA”), which prohibits the placement of calls by an automated dialing machine without prior consent of the called party. The plaintiff, Ms. Araceli King, was awarded $229,500 — 153 violations at $1,500 per violation.

Time Warner argued that its system did not qualify as an automated dialer because it did not generate numbers, but rather compiled them from Time Warner’s customer base (specifically, customers who were behind on their bills). The court found, however, that since a human did not compile the list, and in fact no human involvement was identified at any stage in the process, the system is fully automated from start to finish and is therefore an automated dialer. “Whether it actually dialed King’s number randomly or from a list is irrelevant.”

Time Warner also argued that only calls that actually connected — in this case, around 70 — could possibly violate the TCPA. Here, the court ruled that the plain language of the statute makes it unlawful to make any call using an automated dialing system – whether the call is answered by a person, a machine, or not at all is irrelevant.

Finally, Time Warner argued that it placed the calls with the consent of the consumer. Specifically, Time Warner argued a) that the plaintiff had consented through her agreement with the company and b) it thought it was calling a Mr. Luiz Perez, whose consent it had also obtained. However, after a few months of calls, the plaintiff informed a Time Warner representative that she was not Mr. Perez, and asked the company to stop calling her. The court found that this constituted revocation of consent, and that all calls placed after the revocation (153) were violations of the TCPA.

The court found that treble damages were appropriate in this case because Time Warner Cable had full knowledge through its agent that the plaintiff had revoked consent. Plaintiff’s phone records corroborated her claim that she spoke to a representative, and Time Warner Cable was not able to refute it. Further, the court found that Time Warner Cable’s assertion that it lacked knowledge of non-consent “incredible” in light of the fact that the calls continued after it had been served with the instant suit. “Defendant harassed Plaintiff with robo-calls until she had to resort to a lawsuit to make the calls stop, and even then TWC could not be bothered to update the information in its IVR system. The calls placed after March 26, 2014 are particularly egregious violations of the TCPA and indicate that TWC simply did not take this lawsuit seriously. Treble damages are unquestionably appropriate to reflect the seriousness of TWC's willful violations.”


JULY 31: FCC FORM 507, UNIVERSAL SERVICE QUARTERLY LINE COUNT UPDATE. Line count updates are required to recalculate a carrier's per line universal service support, and is filed with the Universal Service Administrative Company (USAC). This information must be submitted on July 31 each year by all rate-of-return incumbent carriers, and on a quarterly basis if a competitive eligible telecommunications carrier (CETC) has initiated service in the rate-of-return incumbent carrier’s service area and reported line count data to USAC in the rate-of-return incumbent carrier’s service area, in order for the incumbent carrier to be eligible to receive Interstate Common Line Support (ICLS). This quarterly filing is due July 31 and covers lines served as of December 31, 2014. Incumbent carriers filing on a quarterly basis must also file on September 30 (for lines served as of March 31, 2015); December 30 (for lines served as of June 30, 2015), and March 31, 2016, for lines served as of September 30, 2015).

JULY 31: CARRIER IDENTIFICATION CODE (CIC) REPORTS. Carrier Identification Code (CIC) Reports must be filed by the last business day of July (this year, July 31). These reports are required of all carriers who have been assigned a CIC code by NANPA. Failure to file could result in an effort by NANPA to reclaim it, although according to the Guidelines this process is initiated with a letter from NANPA regarding the apparent non-use of the CIC code. The assignee can then respond with an explanation. (Guidelines Section 6.2). The CIC Reporting Requirement is included in the CIC Assignment Guidelines, produced by ATIS. According to section 1.4 of that document: At the direction of the NANPA, the access providers and the entities who are assigned CICs will be requested to provide access and usage information to the NANPA, on a semi-annual basis to ensure effective management of the CIC resource. (Holders of codes may respond to the request at their own election). Access provider and entity reports shall be submitted to NANPA no later than January 31 for the period ending December 31, and no later than July 31 for the period ending June 30. It is also referenced in the NANPA Technical Requirements Document, which states at 7.18.6: CIC holders shall provide a usage report to the NANPA per the industry CIC guidelines … The NAS shall be capable of accepting CIC usage reports per guideline requirements on January 31 for the period ending December 31 and no later than July 31 for the period ending June 30. These reports may also be mailed and accepted by the NANPA in paper form. Finally, according to the NANPA website, if no local exchange carrier reports access or usage for a given CIC, NANPA is obliged to reclaim it. The semi-annual utilization and access reporting mechanism is described at length in the guidelines.

AUGUST 1: FCC FORM 499-Q, TELECOMMUNICATIONS REPORTING WORKSHEET. All telecommunications common carriers that expect to contribute more than $10,000 to federal Universal Service Fund (USF) support mechanisms must file this quarterly form. The FCC has modified this form in light of its recent decision to establish interim measures for USF contribution assessments. The form contains revenue information from the prior quarter plus projections for the next quarter. Form 499-Q relates only to USF contributions. It does not relate to the cost recovery mechanisms for the Telecommunications Relay Service (TRS) Fund, the North American Numbering Plan Administration (NANPA), and the shared costs of local number portability (LNP), which are covered in the annual form (Form 499-A) that was due April 1.

AUGUST 1: FCC FORM 502, NUMBER UTILIZATION AND FORECAST REPORT: Any wireless or wireline carrier (including paging companies) that have received number blocks—including 100, 1,000, or 10,000 number blocks—from the North American Numbering Plan Administrator (NANPA), a Pooling Administrator, or from another carrier, must file Form 502 by August 1. Carriers porting numbers for the purpose of transferring an established customer’s service to another service provider must also report, but the carrier receiving numbers through porting does not. Resold services should also be treated like ported numbers, meaning the carrier transferring the resold service to another carrier is required to report those numbers but the carrier receiving such numbers should not report them. Reporting carriers file utilization and forecast reports semiannually on or before February 1 for the preceding six-month reporting period ending December 31, and on or before August 1 for the preceding six-month reporting period ending June 30.

AUGUST 29: COPYRIGHT STATEMENT OF ACCOUNTS. The Copyright Statement of Accounts form plus royalty payment for the first half of calendar year 2015 is due to be filed August 29 at the Library of Congress’ Copyright Office by cable TV service providers.

SEPTEMBER 1: FCC FORM 477, LOCAL COMPETITION AND BROADBAND REPORTING FORM. Three types of entities must file this form.

  1. Facilities-based Providers of Broadband Connections to End User Locations: Entities that are facilities-based providers of broadband connections — which are wired “lines” or wireless “channels” that enable the end user to receive information from and/or send information to the Internet at information transfer rates exceeding 200 kbps in at least one direction — must complete and file the applicable portions of this form for each state in which the entity provides one or more such connections to end user locations. For the purposes of Form 477, an entity is a “facilities-based” provider of broadband connections to end user locations if it owns the portion of the physical facility that terminates at the end user location, if it obtains unbundled network elements (UNEs), special access lines, or other leased facilities that terminate at the end user location and provisions/equips them as broadband, or if it provisions/equips a broadband wireless channel to the end user location over licensed or unlicensed spectrum. Such entities include incumbent and competitive local exchange carriers (LECs), cable system operators, fixed wireless service providers (including “wireless ISPs”), terrestrial and satellite mobile wireless service providers, MMDS providers, electric utilities, municipalities, and other entities. (Such entities do not include equipment suppliers unless the equipment supplier uses the equipment to provision a broadband connection that it offers to the public for sale. Such entities also do not include providers of fixed wireless services ( e.g., “Wi-Fi” and other wireless ethernet, or wireless local area network, applications) that only enable local distribution and sharing of a premises broadband facility.)
  2. Providers of Wired or Fixed Wireless Local Telephone Services: Incumbent and competitive LECs must complete and file the applicable portions of the form for each state in which they provide local exchange service to one or more end user customers (which may include “dial-up” ISPs).
  3. Providers of Interconnected Voice over Internet Protocol (VoIP) Service: Interconnected VoIP service is a service that enables real-time, two-way voice communications; requires a broadband connection from the user’s location; requires Internet-protocol compatible customer premises equipment; and permits users generally to receive calls that originate on the public switched telephone network and to terminate calls to the public switched telephone network. Interconnected VoIP providers must complete and file the applicable portions of the form for each state in which they provide interconnected VoIP service to one or more subscribers, with the state determined for reporting purposes by the location of the subscriber’s broadband connection or the subscriber’s “Registered Location” as of the data-collection date. “Registered Location” is the most recent information obtained by an interconnected VoIP service provider that identifies the physical location of an end user.
  4. Providers of Mobile Telephony Services: Facilities-based providers of mobile telephony services must complete and file the applicable portions of this form for each state in which they serve one or more mobile telephony subscribers. A blic switched network using an in-network switching facility that enables the provider to reuse frequencies and accomplish seamless handoff of subscriber calls. A mobile telephony service provider is considered “facilities-based” if it serves a subscriber using spectrum for which the entity holds a license that it manages, or for which it has obtained the right to use via lease or other arrangement with a Band Manager.

SEPTEMBER 30: FCC FORM 396-C, MVPD EEO PROGRAM REPORTING FORM. Each year on September 30, multi-channel video program distributors (“MVPDs”) must file with the Commission an FCC Form 396-C, Multi-Channel Video Programming Distributor EEO Program Annual Report, for employment units with six or more full-time employees. Users must access the FCC’s electronic filing system via the Internet in order to submit the form; it will not be accepted if filed on paper unless accompanied by an appropriate request for waiver of the electronic filing requirement. Certain MVPDs also will be required to complete portions of the Supplemental Investigation Sheet (“SIS”) located at the end of the Form. These MVPDs are specifically identified in a Public Notice each year by the FCC.

Calendar At A Glance


Jul. 9 – Deadline to Certify Accuracy of Authorization and Database Technical Information for Full Power and Class A Stations.
Jul. 9 – Deadline for Petitions for Eligible Entity Status for Full Power and Class A Stations.
Jul. 14 – Reply comments are due on the FCC’s Mobile Competition Report.
Jul. 16 – Comments are due on Part 4 Outage Reporting NPRM.
Jul. 20 – PRA comments are due on the Open Internet Order.
Jul. 27 – Comments are due on FirstNet Draft RFP.
Jul. 31 – Reply comments are due on Part 4 Outage Reporting NPRM.
Jul. 31 – FCC Form 507 (Universal Service Quarterly Line Count Update) is due.
Jul. 31 – Carrier Identification Code (CIC) Report is due.

Aug. 1 – FCC Form 502 due (North American Numbering Plan Utilization and Forecast Report).
Aug. 1 – FCC Form 499-Q (Quarterly Telecommunications Reporting Worksheet) is due.
Aug. 5 – Comments are due on Transparency Exemption proceeding.
Aug. 21 – Comments due on Video Programming Competition Report.
Aug. 29 – Copyright Statement of Accounts is due.

Sep. 1 – FCC Form 477 due (Local Competition and Broadband Report).
Sep. 4 – Reply comments are due on Transparency Exemption proceeding.
Sep. 21 – Reply comments are due on Video Programming Competition report.
Sep. 25 – Comments are due on Section IV.B of the Special Access Data NPRM.
Sep. 30 – FCC Form 396-C (MVPD EEO Program Annual Report).

This newsletter is not intended to provide legal advice. Those interested in more information should contact the firm. For additional information, please contact Hal Mordkofsky at 202-828-5520 or .

Friends & Colleagues

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Ira Wiesenfeld, P.E.

Consulting Alliance

Brad Dye, Ron Mercer, Allan Angus, Vic Jackson, and Ira Wiesenfeld are friends and colleagues who work both together and independently, on wireline and wireless communications projects.

Click here left arrow for a summary of their qualifications and experience. Each one has unique abilities. We would be happy to help you with a project, and maybe save you some time and money.

Note: We do not like Patent Trolls, i.e. “a person or company who enforces patent rights against accused infringers in an attempt to collect licensing fees, but does not manufacture products or supply services based upon the patents in question.” We have helped some prominent law firms defend their clients against this annoyance, and would be happy to do some more of this same kind of work.

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Wireless Network Planners

We don't read this newsletter.

Everything Is Not Always What It Looks Like

In 2002 I wasn't young, but I was younger. I believed that if I would invent something, it would fly. Like a simple scheme of how one could build up a mobile operator-centric billing scheme; bill everything. The technology was there. So I proudly presented this idea at the ICT 1 2002 Exhibition in Helsinki. What happened? Nothing. Why? So 15 years have gone by, and what has happened? Nothing!

The business model I presented was very simple; everything was added to your mobile bill. For the mobile operator the guarantee was a pre-paid account for customer's purchases. If the operator had a billing system based on Rule Engine 2 everything would be easy to manage. But. . .

As a human being, our basic problem is resistance to change. That phenomenon is so heavily built into our genes that it is hindering our development as humans.

On the other hand, there are people who have changed the rules of the game. Like Steve Jobs for example. Yes, everyone has an opinion of him, but he really changed the rules of the music business. Actually he made record labels useless. They (the record labels) just don't understand it and won't accept it. This is an area that could be analyzed more.

Hmm. I guess I went a bit sideways.

The fact in mobile payment schemes is that the losers of the game are the banks, and the credit card companies. What did they do?  Step on the brakes of course, and they have been doing that for 15 to 20 years. Successfully, but now—eventually—it will happen due to the fact that they've been able to build a role for themselves in this game. Today, banks and credit card companies are major players in standardization of the area.

I almost forgot the moral of the story. The big picture, watch it. The details might drive you somewhere else, and keep the big picture in your mind! The problem is around who is loosing more? The key message is, that the banks and credit card companies could loose the game. Mobile operators could build a big business. If I remember correctly, Dutch KPN applied a banking license around early 2000 thinking something like this.

That is the main reason why we don't have the possibility of a mobile payment yet.

Some old stuff:

Timo Kangas
Managing Partner
K Advisers Oy
Tel: +358-44-0644448
Skype: tkangas
Twitter: @bogey_man_blogs

1   ICT (information and communications technology—or technologies) is an umbrella term that includes any communication device or application, encompassing: radio, television, cellular phones, computer and network hardware and software, satellite systems and so on, as well as the various services and applications. A Major ICT event in Finland.

2 The “Rule Engine” is an application that can do “if-then” or “type” decisions. Fast. If we are talking about real-time solutions, we are talking about maximum of 100 ms.

Source: Timo Kangas


From: Timo Kangas
Subject:  From The Wireless Messaging News : The “father of SMS” Matti Makkonen , dies at 63
Date: July 3, 2015 at 2:35:11 PM CDT
To: Brad Dye

Hi Brad,

I knew this gentleman and he was it in capital letters. I'm very pleased that you noted his way out of this world. Once he mentioned that the SMS was developed due to his background in paging. On the other hand we had a discussion of the local telephone companies in Finland. Clear disagreement and no solution.

Best regards

Timo Kangas
Managing Partner
K Advisers Oy

From: Fred Pakosta-Dynamic Radio Co.
Subject:  Change of Address
Date: Date: July 7, 2015 at 1:17:53 PM CDT
To: Brad Dye

Dear Brad,

I hope this letter finds you happy and healthy and that your new knee is better than the old one.

FYI-My former company, Advanced RF Communications of Quincy, IL, and associated email/phone contact information are no longer active. I am, however, still seeking work in the radio communications field on a contract, temporary or permanent basis. I am available at the telephone/e-mail contacts listed below.

I still have a large inventory of gently used Glenayre GL-3XXX chassis, cards, R-9000 receivers and RF components/cabinets. It will soon be necessary to move this equipment from its warehouse location in Trenton, IL and it pains me to have to recycle this equipment. A great buy is waiting for someone that would take the entire lot.

Also, kindly change my subscription address to for the Wireless Messaging Newsletter. I have been missing your weekly updates and sincerely appreciate your efforts to keep the public and industry informed. Thank you.

Best regards,

Fred Pakosta
Dynamic Radio Company
Quincy, IL
(217) 960-5576 Office
(217) 653-4664 Mobile  


The Wireless Messaging News

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Brad Dye
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“If we discover a desire within us that nothing in this world can satisfy, also we should begin to wonder if perhaps we were created for another world.”

— C. S. Lewis, Mere Christianity


Reuters / Thursday, July 09, 2015
A pensioner undergoing oxygen therapy reacts as she tries to enter a National Bank branch to receive part of her pension in the city of Thessaloniki, Greece July 9, 2015. REUTERS/Alexandros Avramidis

Source: Reuters

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