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FRIDAY — JANUARY 6, 2012 - ISSUE NO. 489

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Paging and Wireless Messaging Home Page image Newsletter Archive image Carrier Directory image Recommended Products and Services
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Reference Papers Consulting Glossary of Terms Send an e-mail to Brad Dye

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Dear Friends of Wireless Messaging,

Greetings from the great state of Illinois, where we have the best politicians that money can buy.

Rod Blagojevich — Governor from 2003 through 2009, when he became the first Illinois governor in history to be impeached. Convicted of numerous corruption charges, including allegations he tried to sell or trade President Barack Obama's old Senate seat. Sentenced to 14 years in prison.

George Ryan — Governor from 1999 through 2003. After leaving office, was convicted of racketeering for actions as governor and secretary of state. In November 2007, began serving 6 1/2 years in federal prison.

Dan Walker — Governor from 1973-1977. Pleaded guilty to bank fraud and other charges in 1987 related to his business activities after leaving office. Spent just over a year and a half in federal prison.

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DIGITAL RADIO PROTOCOLS

If you are following the technical report from last week, on some of the new (over-the-air) digital protocols, it turns out that the promise from Yaesu that "A new era of Digital Amateur Radio is about to begin!" is going to be:

MOTOTRBO — a Motorola digital radio product marketed primarily to business/industrial users, but has found its way into some public safety uses. The format is based on, and compatible with the European 2-slot DMR standard and uses Time Division Multiple Access ( TDMA ) to effectively accommodate two simultaneous users. A single 12.5 kHz channel is able to carry two simultaneous and independent conversations, or simultaneous and independent voice and data paths each with 6.25 kHz equivalency . . .

References:

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GPS QRM

If you have been following the news, and my comments, on the issue of LightSquared's petition to the FCC to use frequencies adjacent to the spectrum that is used for the GPS signals coming down from satellites — to the many GPS receivers currently in use — the issue continues to be hotly debated.

LightSquared just got a 30-day extension on their agreement with Sprint but that may not be enough.

I sent an e-mail to a person at the FCC who really understands the technical-interference issues, saying that I think the LightSquared claims that they have a right to interfere with all the GPS receivers out there, are ridiculous! I received a nice reply that basically said "no comment." This is not surprising since the issue has become a political football in the last several weeks.

An article from eWeek, “LightSquared GPS Interference Issue Faces Congressional Oversight” and another, “Sprint Grants LightSquared 30-Day Reprieve On FCC Clearance” follow below.

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Blooston, Mordkofsky, Dickens, Duffy & Prendergast, LLP reports on new antenna/tower regulation from the FCC

As indicated in our BloostonLaw Update, the FCC has adopted interim rules and procedures that could adversely affect your business as to your ability to construct an antenna tower in a timely manner. These interim rules, which were adopted despite our comments on your behalf to the draft rules and procedures, are the result of a decision by the Court of Appeals that requires the FCC to consider the impact of antenna towers on migratory birds. As part of this process, the FCC will require proponents of antenna structures to publish a notice in a local newspaper of general circulation (or otherwise follow your local zoning notification processes) regarding the proposed construction or alteration of the antenna structure. Additionally, following the local notice, the proposal will have to be posted on the FCC's website for a period of 30 days in order to allow unknown third parties the opportunity to request that the FCC require you to file an Environmental Assessment prior to the submission of an application for Antenna Structure Registration. The potential impact of these rules is significant delay and expense if a Request for Environmental Assessment ("Request") is filed — regardless of how frivolous the request might be.

Reference:  FCC Order

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Verizon sells 4.2 million iPhones in fourth quarter

by Serenity Caldwell, Macworld.com Jan 4, 2012 5:10 pm

A few months ago, Apple’s Tim Cook said he was confident that the company would set an all-time record for iPhone sales in its first quarter (financial results for which will be announced on January 24 ). If carrier partner Verizon’s recently released fourth quarter figures are any indication, that prediction is looking pretty solid: The cellular company more than doubled its iPhone sales from the previous quarter, with 4.2 million new handsets in customers’ hands.

First reported by Bloomberg News , the figures were announced Wednesday at a Citigroup event in San Francisco. They show a sharp uptick in iPhone sales for Verizon, which previously reported sales of just 2 million of the phones the quarter before.

While chief financial officer Fran Shammo did note that the increase in sales had slightly lowered the company’s gross margins — likely due to the high cost of purchasing Apple’s handsets and selling at the subsidized price — the overall subscriber gain is likely to be more than worth it in the long run. Verizon started offering Apple’s iPhone 4 eleven months ago , and it quickly broke the carrier’s all-time sales record . New activations have been pouring in since, with 882,000 new subscribers in the third quarter. [ source ]

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Now on to more news and views.

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MESSAGING

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CMA Wireless Messaging News
This is the CMA's weekly newsletter about Wireless Messaging. You are receiving this because I believe you have requested it. This is not a SPAM. If you have received this message in error, or you are no longer interested in these topics, please click here , then click on "send" and you will be promptly removed from the mailing list.

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About Us

A new issue of The Wireless Messaging Newsletter is posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon central US time. The notification message has a link to the actual newsletter on the web. That way it doesn't fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major Paging and Wireless Messaging companies. There is an even mix of operations managers, marketing people, and engineers — so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology. I regularly get readers' comments, so this newsletter has become a community forum for the Paging, and Wireless Messaging communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my web site. I am very careful to protect the anonymity of those who request it.

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Editorial Policy

Editorial Opinion pieces present only the opinions of the author. They do not necessarily reflect the views of the Critical Messaging Association, or its sponsors.

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Top 10 Alert and Warning Predictions for 2012

January 04, 2012
by Rick Wimberly & Lorin Bristow
Best practices for emergency notification programs

Now that the festivities of celebrating the arrival of a new year have passed, it’s time for our annual Top Ten Alert and Warning Predictions post. It’s the time of year we dust off our crystal ball and peer into the future looking for signs of things to come within the alerts and warnings industry. (For some reason we can’t see anything beyond December 21, 2012. Hopefully, that isn’t a bad sign. We’re fairly sure it’s nothing to worry about.)

So, without further delay, may we present to you our top ten predictions for 2012:

CMAS becomes a reality.

The Commercial Mobile Alert System (CMAS) — also known as Personal Localized Alerting Network (PLAN) — will become a reality in 2012. This technology will allow local alerting authorities to send cell broadcast text messages to citizens within a targeted geographic area (and it requires no sign-up by the citizens).

Telephony carriers are gearing up for an April deadline to have the inner workings in place. From our sources, it appears this deadline is holding. The City of New York has already conducted testing and will roll out its version right after the new year.

While we can’t promise clarity on the program’s proper name going forward (CMAS? PLAN?), we do feel this useful technology will finally come to fruition over the next few months.

More national tests on the horizon.

This fall, our nation saw its first-ever national test of the Emergency Alert System (EAS). The test was successful in identifying key gaps in functionality and process that would keep the “system” from being effective in an actual emergency.

As improvements are made and broadcaster equipment is upgraded in 2012, expect additional testing to occur in order to measure improvements, including at least one additional national test.

IPAWS signs up alert origination authorities.

While IPAWS’s first mission is to ensure the President can communicate with citizens in a crisis, its capabilities extend to local public safety officials. Local alerting authorities will be able to originate warning messages targeted to local citizens, and have these messages distributed through a variety of devices automatically (CMAS, local EAS, all-hazards radio, Internet, etc.).

In 2012, we’ll see the first round of local alerting authorities sign up and begin utilizing the system (FEMA has just released a new IPAWS training program to set the stage for this—find it here ).

Emergency managers seek to connect with other related disciplines. Alerts and warnings provide common ground.

Emergency managers, business continuity specialists, first responders, physical security professionals, etc. all have similar interests. During a crisis, these interests may intersect — or perhaps collide — “on the ground,” making coordination important.

We’re seeing growing interest in cross-discipline collaboration in general, but it’s particularly acute with regards to alerts and warnings. For 2012, we expect to see continued growth of discussions related to the variety of methods and sources of information for warning and instructing citizens. Look for conferences and publications to highlight perspectives from disciplines outside our normal silos.

Competition rises, prices fall.

Since 2001, the alert and warning industry has been a wildly competitive marketplace. There’s no sign of this changing in the new year. As smaller municipalities desire the ability to notify citizens, and shared technology infrastructures allow for lower incremental costs, fierce competition will continue. Prices, in the smaller tiers of the market, will also continue to see downward pressure. (We recently saw where ten vendors bid on a smaller municipality in New York with prices ranging from $7500 to $15,000 per year).

From the emergency manager’s perspective, this is good news as more options should be available for a lower cost. From a vendor’s perspective, it means intelligent market segmentation is needed, along with tiered product offerings to capture the range of needs and price points in the marketplace.

Vendors in the market further consolidate through mergers and acquisitions.

While we’re on the subject of vendors, we expect to see additional consolidation of vendors through mergers and acquisitions this coming year. Emergency managers and other preparedness professionals want integrated solutions (more on this in a moment). This creates opportunity for vendors, each with their own slice of the incident management pie, to come together and create more unified offerings.

The consolidation/unification idea certainly isn’t new. Frankly, we’ve seen vendors try and fail at this already over the past few years. However, the time is ripe for a provider to figure out the formula for pulling together different product offerings and organizations, ultimately creating meaningful marketplace value.

Greater focus placed on people with disabilities and limited English proficiency.

Even as alert and warning technology becomes more pervasive, challenges still remain for broad and equitable communications in a crisis. Significant barriers still exist for rapidly and effectively warning people with disabilities, older adults, and individuals with limited English proficiency.

We expect this issue to receive greater attention in 2012, likely spawned by a combination of factors including greater advocacy group awareness, heightened sensitivity generated by IPAWS, and enhanced local efforts to address gaps in alerting.

Further movement toward a “system of systems” approach.

Despite advances in technology, most warning systems still exist in silos. Siren systems are separate from automated telephone systems, which are separate from EAS encoders, etc. While 2012 may not bring a quantum leap in integration of these disparate networks, we do expect to see more examples emerge of local agencies focusing resources around simplifying and connecting warning systems — creating a “system of systems” approach.

Citizens and professionals seek faster, more targeted warnings.

This past year brought massive devastation and loss of life from tornadoes, flooding and other weather-related events. Citizens see local agencies with automated alert and warning systems in place and wonder why these can’t be used to notify people in the path of a tornado. On one hand, the technology exists to make this feasible. On the other hand, weather-based notifications are not foolproof, and agencies that commit to providing them raise community expectations while increasing their risk exposure.

The debate won’t be resolved in 2012, but look to see heightened discussions surrounding these types of highly targeted, ultra-rapid notifications.

The end of the world will NOT occur on December 21, 2012…

But all the doomsday talk may generate a few press interviews for a few of you savvy emergency managers. We’re not suggesting you feed any hysteria. But it might be a good time to promote your efforts around alerts and warnings. Also, touting the need for personal preparedness in the face of non-Mayan-related critical events would be in order. Perhaps a well-placed, even tongue-in-cheek, promotion of your agency’s accomplishments and state of readiness will serve you well when 2013 really does roll around.

Here’s to a happy, healthy, and productive new year to all our readers. Be safe out there. And thanks for all you do to protect our safety and our freedom.

Best regards,

Lorin and Rick

wimberly bristow

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CRITICAL MESSAGING ASSOCIATION

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cma logo Critical Messaging Association

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UPDATE FROM CMA’s PRESIDENT

Another year is almost over and I could not be more pleased with our progress. In 2011 we expanded our focus and adopted a new name to better reflect our evolving industry and to highlight “critical messaging” as a separate and distinct segment of the communications industry. We continued to build upon our collaborative relationship with the European Mobile Messaging Association, co-hosting successful forums in Cork, Ireland, and Munich, Germany, and we developed a new website ( www.criticalmessagingassociation.org ) with added functionality. To log into the new member area of the website, use your last name as your user name and your e-mail address as your password.

Once you log in you can update and personalize your user name and password. Your board of directors continually strives to ensure your association provides value to you and your business; we hope you agree that the value of your membership has never been greater, providing:

  • A significant registration discount for the 2012 Critical Messaging Convention and 2012 International Summit (date still to be determined);
  • Regular advocacy on behalf of the best interests of our industry and our members;
  • A comprehensive website with exclusive access to committee protocols, presentations, and FCC updates in the “Members Only” area;
  • Regular e-mail reminders and updates from Ken Hardman, CMA counsel, regarding various regulatory and other required FCC filings and/or meetings;
  • Access to the Trading Post where members list available equipment for sale and an interactive online map to assist potential customers in locating a local provider;
  • Member discount on battery purchases through Interstate Battery; and
  • Access to a discussion forum that enables members to ask questions and solicit immediate input from fellow members, including Technical Committee members.

The mission of our industry association is to educate and protect members from potentially harmful legislation, changing technologies, and competitive landscapes while promoting our industry for the benefit of association members. To this end, we look forward to your continued involvement and hope to see you at the Critical Messaging Convention (formerly the Global Paging Convention), March 27–29, in Austin, Texas. Participating in this event is one of the greatest benefits the association offers as it provides a unique opportunity to meet with your peers and to learn more about the issues and opportunities facing our industry. We look forward to seeing you in Austin and we wish you a productive and prosperous 2012.

Sincerely,

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J. Roy Pottle
President & Chief Executive Officer

Announcements:

  • Thank you to those members who have already paid their 2012 membership fees. Your continued support and participation is greatly appreciated and critical to the success of the industry. You should have already received your 2012 invoice. If you did not receive yours, please contact Linda at linda@criticalmessagingassociation.org .
  • Click here to join CMA.

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CMA Executive Director
441 N. Crestwood Drive
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Tel: 866-301-2272
E-mail: info@criticalmessagingassociation.org
Web: www.criticalmessagingassociation.org
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2154 Wisconsin Avenue, NW
Washington, DC 20007-2280
Tel: 202-223-3772
Fax: 202-315-3587

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ADVERTISERS SUPPORTING THE NEWSLETTER

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Advertiser Index

CMA — Critical Messaging Association
Daviscomms USA
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Preferred Wireless
Prism Paging
Ron Mercer — Paging & Wireless Network Planners LLC
PSSI — Product Support Services
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Critical Alert Systems d/b/a Northeast, UCOM & Teletouch Paging
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Sprint Grants LightSquared 30-Day Reprieve On FCC Clearance

By Greg Bensinger, Of Dow Jones Newswires
Jan 3, 2012 | 12:01PM

NEW YORK -(Dow Jones)- Sprint Nextel Corp. (S) said Sunday it gave billionaire Philip Falcone's LightSquared Inc. wireless venture a 30-day extension to a Dec. 31 deadline to get Federal Communications Commission clearance to operate its network.

Getting FCC clearance is a condition of a 15-year fourth-generation spectrum- and-equipment-sharing accord between the two companies. LightSquared has said the Sprint accord will help it save $13 billion through the end of this decade.

LightSquared has been buffeted by criticism from lawmakers, the Defense Department and device manufacturers who say the company's airwaves can jam global-positioning-system signals.

Backed by Falcone's Harbinger Capital Partners hedge fund, LightSquared hopes to roll out a fourth-generation wireless broadband network to cover 260 million Americans by 2016 and compete with Verizon Wireless, Clearwire Corp. (CLWR) and others in selling the service wholesale.

Last month, LightSquared pressed the FCC to rule that it had no obligation to pay for any fixes to address the GPS interference. The company, based in Reston, Va., said in the filing that GPS device manufacturers had the opportunity to retrofit their receivers to prevent any interference.

LightSquared this summer agreed to use only a portion of its airwaves and lower the power of its cell towers to help mitigate GPS interference. It has agreements with Best Buy Co. (BBY), Leap Wireless International Inc. (LEAP) and others to provide 4G mobile broadband service after it gets FCC approval.

LightSquared officials have said the start-up has enough cash to operate until after an FCC ruling, though the company will need to find an additional $3.5 billion to be cash-flow positive over the next two years.

Officials from LightSquared and the FCC couldn't immediately be reached for comment.

Source: NASDAQ.com

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APPLE

Designer Behind Apple’s Products Knighted in U.K.

By ASSOCIATED PRESS
January 2, 2012

ive LOS ANGELES (AP) — Fans of the clean, inviting look of the iPhone, iPad and other blockbuster Apple products are legion, and that includes Queen Elizabeth II.

The British monarch has awarded a knighthood to Jonathan Paul Ive, a Brit and head of Apple Inc.’s design team since the mid-’90s.

Ive received a KBE, short for Knight Commander of the Most Excellent Order of the British Empire. The honor was announced Saturday for services to design and enterprise.

“To be recognized with this honor is absolutely thrilling and I am both humbled and sincerely grateful,” Ive said in a statement. “I discovered at an early age that all I’ve ever wanted to do is design. I feel enormously fortunate that I continue to be able to design and make products with a truly remarkable group of people here at Apple.”

Ive is credited with helping the late Steve Jobs bring the consumer-electronics company back from the brink of financial ruin in the late 1990s with his whimsical design for the iMac computer, which originally came in bright colors at a time bland shades dominated the PC world.

He later helped transform Apple into a consumer-electronics powerhouse and the envy of Silicon Valley with the iPod, the iPhone and, most recently, the iPad.

The knighthood is the second royal honor Ive has received. He was awarded a Commander of the British Empire honor in 2006 for achievements in British design and innovation.

Britain’s honors are bestowed twice a year by the monarch — at New Year’s and on her official birthday in June. Recipients are selected by committees of civil servants from nominations made by the government and the public.

Most of the honors go to people who are not in the limelight, for services to community or industry, but they also reward a sprinkling of famous faces.

Oscar-nominated actress Helena Bonham Carter and music producer Steve Lillywhite were among those included with Ive in the queen’s New Year honors list for 2012.

Ive started out far from Apple Inc.’s Cupertino headquarters. He grew up outside London and studied design at Newcastle Polytechnic (now Northumbria University) in Newcastle, England. After finishing school, he co-founded a London-based design company called Tangerine. There, he designed a range of products including combs and power tools. It was through Tangerine that he first got to work with Apple.

In 1992, while Jobs was still in the midst of a 12-year exile from Apple, Ive was hired as a senior designer.

After Jobs returned, he and Ive worked closely, ushering in products that are sleek and stylish, with rounded corners, few buttons, brushed aluminum surfaces and plenty of slick glass.

Apple’s pride in this work is evident even in the packaging: Open up any iPhone box, for example, and see Apple proudly proclaim, “Designed by Apple in California.” Six of Ive’s works, including the original iPod, are part of the collection at the Museum of Modern Art in New York.

Design, as well as software that makes the gadgets easy to use, is a crucial part of setting Apple products apart from those of its rivals. Apple didn’t make the first music player or smartphone, but it dominated the market by making ones that looked cool and worked well.

Now, Apple’s products are more popular than ever, vaulting it past rival Microsoft Corp. in 2010 as the most valuable technology company in the world.

Source: Techland TIME

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Product Support Services, Inc.

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Based in Coppell, Texas, a suburb of Dallas/Fort Worth, and located just five minutes north of the DFW Airport, PSSI receives, repairs and ships approximately 4,000 discrete units each day.

  • PSSI is ISO certified and has comprehensively integrated robust lean manufacturing processes and systems that enable us to deliver timely and benchmark quality results.
  • PSSI is certified for Levels III and IV repair by a wide variety of OEMs including, for example, Motorola, Nokia, Sony/Ericsson, Samsung, Stanley and LG.
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  • PSSI ’s state-of-the-art and proprietary Work-In-Process (WIP) systems, and its Material Planning and Warehouse Management systems, enable PSSI to track discrete units by employee, work center, lot, model, work order, location and process through the entire reverse logistics process. Access to this information can be provided to our customers so that they can track the real-time movement of their products.

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Doctors have to manage smartphone distractions

As the use of mobile devices grows among physicians, so does concern about how to minimize interruptions that could endanger patients.

By KEVIN B. O'REILLY
American Medical News staff
Posted Jan. 2, 2012.

Physicians are accustomed to dealing with interruptions of all kinds — nurses with questions, phone calls from the pharmacy, incoming test results. With recent surveys showing that more than 80% of doctors carry smartphones and about a third use iPads or other tablet computers, some doctors are raising concerns about the capacity of these always-with-you devices to cause new distractions that could hurt patients.

Evidence of harm caused by mobile technology is sparse, but as more doctors pick up smartphones and drop work-only pagers, the potential for personal distractions is rising. Physicians are interrupted nearly five times an hour by phone calls, e-mails and face-to-face interactions, said an Aug. 29, 2011, study in the Journal of Medical Internet Research .

Those distractions might worsen care. For example, nurses who are interrupted while preparing and administering medications are 12% likelier to make procedural or clinical mistakes, said an April 26, 2010, Archives of Internal Medicine study. Some health professionals are using their phones while delivering care. A 2010 survey of more than 400 perfusionists found that a majority used their cellphones during cardiopulmonary bypasses, with 21% of smartphone users checking their e-mail, 15% using the Internet and 3% posting to social networking sites.

The challenge is that the flood of electronic data can interrupt a doctor's clinical train of thought, said John Halamka, MD, chief information officer at Beth Israel Deaconess Medical Center in Boston. "It even happens to me. I will drop a thread that I intended to get to purely because of the overwhelming volume of information," he said.

Surveys show that more physicians are relying on mobile devices for clinical uses such as: consulting drug, testing and treatment references; educating patients; accessing patient information; and communicating with colleagues. That makes shutting off the device while working a no-go for many doctors.

This combination of the personal device and the professional mission makes it easier for non-clinical messages to interrupt, said Peter J. Papadakos, MD, a professor of anesthesiology at the University of Rochester (N.Y.) School of Medicine and Dentistry. "Let's say your office is going to text or e-mail you with information about your patient, Mr. Jones," Dr. Papadakos said. "What happens is you don't know what that message buzzing is — you can't discriminate. The unpredictability makes it incredibly irresistible to keep checking your device."

The smartphone generation

The so-called digital natives who started texting in school and now practice medicine may have even greater trouble withstanding the urge to scratch the smartphone itch, experts said.

A case described in the December 2011 issue of the online patient safety journal AHRQ WebM&M highlights the concern. While rounding on a 56-year-old man hospitalized to have his percutaneous endoscopic gastrostomy tube replaced, the attending physician at an unidentified academic medical center said the patient's Warfarin should be stopped.

A resident rounding with the attending physician started entering the drug stop order using her smartphone, which could access the hospital's computerized physician order entry system. She was interrupted by an incoming text message from a friend asking about an upcoming party. The resident answered the text message — yes, she would attend the party — but forgot to complete the stop order.

The patient continued receiving Warfarin and two days later developed shortness of breath, a rapid heart rate and low blood pressure. He ultimately required open-heart surgery to remove blood that was filling the sac around his heart. The spontaneous bleeding, the medical team believed, was due to the extra doses of Warfarin the patient got because the drug order was not stopped.

"The very nature of the brain of the current generation of medical students and residents is that they think differently from those of us who are 50. They are at higher risk of being interrupted, of engaging in multitasking," said Dr. Halamka, who wrote the AHRQ WebM&M case study. "Cognitive psychologists have said that no matter how well-trained we are, it is still far better to complete a task than to try to engage in parallel tasks."

The effect of mobile technology on the quality of care deserves more attention, Dr. Papadakos said.

"No one has ever addressed how we teach human-to-technology interfacing. That's the core of the problem," he said.

"At the University of Rochester ... we are trying to teach our young doctors and fellows and nurses to balance the technological bombardment they are getting. This is a very, very important thing that we need to start teaching at all levels in the health professions schools."

Dr. Papadakos said the University of Rochester Medical Center opted to keep its pager system rather than switching to a cellphone-only method of communication to cut down on distractions. "When the beeper goes off, we know it's a Level II trauma alert or something like that," he said. "It's not a message saying that Kmart is having a post-Christmas sale."

While concerns about mobile-tech distractions are increasing, some physicians argue that smartphones and tablet devices enable them to work more efficiently.

For example, taking a moment between patient visits to read a text message from a family member can be less distracting and time-consuming than returning the relative's phone message.

It is the very nature of medical practice for physicians to manage competing demands for their attention, said Henry J. Feldman, MD, a hospitalist at Beth Israel Deaconess Medical Center and chief information architect in the hospital's Division of Clinical Informatics.

"Getting distracted is not a feature of technology but a feature of the fact that people don't multitask particularly well," said Dr. Feldman, who uses an iPad at bedside to make notes and order medications and tests. "I used to be a primary care doctor, where I had a nurse popping her head into the office every three minutes to tell me something. The constant bombardment of distractions — that's what being a doctor is. If you can't safely manage that, then you should do something else with your life."

Mobile-health experts said physicians should fine-tune their devices' smartphone notification settings to prioritize clinical matters. Meanwhile, some health care organizations are considering policies to restrict access to social networking sites and personal e-mail sites.

Physicians should use common sense and set a good example for medical students and residents, said Neil Mehta, MD, director of education technology at Cleveland Clinic Lerner College of Medicine of Case Western Reserve University.

"Turn off notifications generated by e-mail and other personal-use apps," said Dr. Mehta, an internist at Cleveland Clinic. "Doctors need to find the right balance for using these devices while putting the patients' interests first."

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ADDITIONAL INFORMATION:

Dialing down smartphone distractions

The growing use of mobile devices gives doctors quick access to reference materials. Yet personal messages can interrupt workflow and distract from care. Experts advise physicians to consider these fixes:

  • Implement security protections for mobile devices that enable work-related and consumer functions to be isolated from each other.
  • Allow only employer-supplied mobile devices to be used in patient care.
  • Build reminders into computerized order entry systems.
  • Implement rules or guidelines for optimal safe use of mobile devices.
  • Ensure that routine personal interruptions do not affect the delivery of quality care by silencing or minimizing non-clinical communications.

Source: "Order Interrupted by Text: Multitasking Mishap," AHRQ WebM&M, December 2011

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WEBLINK

"An evaluation of the use of smartphones to communicate between clinicians: a mixed-methods study," Journal of Medical Internet Research, Aug. 29, 2011 ( www.ncbi.nlm.nih.gov/pubmed/21875849 )

"Association of Interruptions With an Increased Risk and Severity of Medication Administration Errors," Archives of Internal Medicine, April 26, 2010 ( archinte.ama-assn.org/cgi/content/abstract/170/8/683 )

"2010 Survey on cell phone use while performing cardiopulmonary bypass," Perfusion, September 2011 ( www.ncbi.nlm.nih.gov/pubmed/21593081 )

"Order Interrupted by Text: Multitasking Mishap," AHRQ WebM&M, December 2011 ( webmm.ahrq.gov/case.aspx?caseID=257 )

Source: American Medical News

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LEAVITT Communications

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its stil here

 

It's still here — the tried and true Motorola Alphamate 250. Now owned, supported, and available from Leavitt Communications. Call us for new or reconditioned units, parts, manuals, and repairs.

We also offer refurbished Alphamate 250’s, Alphamate IIs, the original Alphamate and new and refurbished pagers, pager repairs, pager parts and accessories. We are FULL SERVICE in Paging!

E-mail Phil Leavitt ( pcleavitt@leavittcom.com ) for pricing and delivery information or for a list of other available paging and two-way related equipment.

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Phil Leavitt
847-955-0511
pcleavitt@leavittcom.com

leavitt logo

7508 N. Red Ledge Dr.
Paradise Valley, AZ 85253

www.leavittcom.com

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TPL Systèmes

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tpl

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TPL Systèmes

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Preferred Wireless

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Terminals & Controllers:
1 Motorola ASC1500
2 GL3100 RF Director 
9 Glenayre GLS2164 Satellite Receivers
1 GL3000L Complete w/Spares
1 GL3000ES Terminal
2 Zetron 2200 Terminals
  Unipage — Many Unipage Cards & Chassis
Link Transmitters:
2 Glenayre QT4201 & 6201, 25 & 100W Midband Link TX
2 Glenayre QT6201 Link Repeater and Link Station in Hot Standby
1 Glenayre QT6994, 150W, 900 MHz Link TX
3 Motorola 10W, 900 MHz Link TX (C35JZB6106)
2 Motorola 30W, Midband Link TX (C42JZB6106AC)
2 Eagle Midband Link Transmitters, 125W
5 Glenayre GL C2100 Link Repeaters
VHF Paging Transmitters
1 Motorola VHF PURC-5000 125W, ACB or TRC
6 Glenayre GLT8411, 250W, VHF TX
14 Motorola VHF 350W Nucleus NAC Transmitters
13 Motorola VHF 350W Nucleus Cnet Transmitters
1 Motorola Nucleus, 125W, VHF, TX
UHF Paging Transmitters:
20 Glenayre UHF GLT5340, 125W, DSP Exciter
6 Motorola PURC-5000 110 & 225W, TRC & ACB
2 QT-7795, 250W, UHF TX
900 MHz Paging Transmitters:
3 Glenayre GLT 8600, 500W
2 Glenayre GLT8200, 25W (NEW)
15 Glenayre GLT-8500 250W
35 Glenayre 900 MHz DSP Exciters
25 Glenayre GLT-8500 Final PAs
35 Glenayre GLT-8500 Power Supplies

spacer SEE WEB FOR COMPLETE LIST:
spacer www.preferredwireless.com/equipment left arrow HERE

Too Much To List • Call or E-Mail
Rick McMichael
Preferred Wireless, Inc.
10658 St. Charles Rock Rd.
St. Louis, MO 63074
888-429-4171 or 314-429-3000
rickm@preferredwireless.com
left arrow CLICK HERE
www.preferredwireless.com/equipment
left arrow OR HERE  

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Preferred Wireless

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IVYCORP

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ivy corp

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IVYCORP

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CONSULTING ALLIANCE

Brad Dye, Ron Mercer, Allan Angus, and Vic Jackson are friends and colleagues who work both together and independently, on wireline and wireless communications projects. Click here for a summary of their qualifications and experience. They collaborate on consulting assignments, and share the work according to their individual expertise and their schedules.

 

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LightSquared GPS Interference Issue Faces Congressional Oversight

By: Wayne Rash
2012-01-04
eWeek.com

NEWS ANALYSIS: A U.S. defense spending bill signed by President Barack Obama includes provisions that require LightSquared's wireless LTE network to meet congressional guidelines aimed at preventing GPS interference before the Federal Communications Commission can approve its operation.

LightSquared GPS Interference Issue Faces Congressional Oversight - U.S. Won't Pay to Fix LightSquared's GPS Interference.

Buried deep within the 500-page-plus National Defense Authorization Act of 2012 is a series of requirements that specify exactly what LightSquared must do before the Federal Communications Commission can authorize operation of its satellite and terrestrial based Long-Term Evolution (LTE) wholesale data service.

The provision, which appears under the Space Activities section of the defense funding bill, prohibits the FCC from permitting any operations that interfere with the military use of GPS in any way. The NDAA, which was signed into law on Dec. 31, 2011, by President Obama, is best known for the controversy surrounding the detention of suspected terrorists.

However, bills such as these typically cover a lot of ground, and the NDAA is no exception. What's notable in this bill is that both the House and Senate versions of the bill contained restrictions on GPS interference, and in this case the Conference Committee adopted the strictest provisions of each.

The language of the bill is very specific. "The Federal Communications Commission shall not lift the conditions imposed on commercial terrestrial operations in the Order and Authorization adopted on January 26, 2011 (DA 11–133), or otherwise permit such operations, until the Commission has resolved concerns of widespread harmful interference by such commercial terrestrial operations to covered GPS devices." In this case, covered GPS devices means basically anything used by the military.

In addition to the prohibition of approval, the law also imposes a requirement that the FCC make available to the appropriate House and Senate committees the final Working Group report as mandated by the FCC. It is the Working Group that conducts the interference testing intended to demonstrate to the FCC that the LightSquared system does not interfere with GPS, or if it does interfere, to what extent. The most recent version of the Working Group report, released late in 2011, showed significant interference with GPS.

The legislation also requires the FCC to report to Congress the commission's final decision regarding whether or not to permit commercial operations of the type LightSquared is proposing. If the FCC decides to permit such operations, it must explain to Congress how it resolved any concerns regarding GPS interference.

In addition to the reporting requirement from the FCC, the NDAA also requires that the Secretary of Defense assess the ability of GPS devices to operate without interference and to determine if commercial operations are interfering with the military's ability to use GPS.

If interference is found, the Secretary of Defense must report to Congress the nature and severity of the interference, circumstances under which the interference occurs, and how this might affect the national security interests of the United States. The Secretary of Defense is also required to report on how the interference will be eliminated or mitigated, and the cost of such plans.

While the NDAA doesn't specifically prohibit LightSquared's planned LTE network, it puts a number of onerous burdens on both the FCC and the Secretary of Defense. More importantly, it prohibits the FCC from allowing operation of the LightSquared LTE network unless it can prove that it won't interfere with the needs of the Department of Defense. This factor, along with the frequent reporting requirement, means that there's a powerful incentive for the FCC to carefully ascertain that LightSquared has completely solved the interference problems.

Note that there's a cost factor in the reporting requirement. What this means is that if interference is found, then the military must determine how much it will cost to either fix all of those GPS units in use or find some other way to eliminate the problem. Considering the limitation on the defense budgets with the end of the Iraq war and the war in Afghanistan winding down, it's unlikely that the Defense Department will have the money for a massive repair or swap of GPS receivers.

"Included in the bill is the provision I authored with Rep. Loretta Sanchez which will prohibit the FCC from granting LightSquared final approval for its proposed network unless the FCC can resolve the significant harms the LightSquared network creates for the Department of Defense," Rep. Michael R. Turner, R-Ohio, told eWEEK. "According to the recently completed round of government tests, which did not even look at DoD receivers, LightSquared falls well short of meeting that threshold. Let's not lose sight of what the most important thing is in the debate about LightSquared's network—the safety of our men and women in uniform."

All of this means is the FCC can't approve LightSquared's plans unless there simply isn't any interference, since the DoD isn't going to accept a plan where it must spend millions out of its shrinking budget to fix what currently isn't broken. This basically puts the solution outside of the realm of LightSquared's lobbyists at Patton Boggs, and puts it squarely into the realm of technical solutions.

What's more, it's pretty clear that Congress isn't interested in appropriating any money to pay for fixing or upgrading GPS receivers that belong to the military. Because of the way the Defense Department appropriations work, the DoD can't simply take the money from some other project, but even if it could, its budget is getting very tight, so it's unlikely that it would be done in any case.

The bottom line is that LightSquared has basically one choice if it wants to operate its network. It must show to the satisfaction of the Working Group, the FCC and Congress that it does not interfere with GPS at all. If it can't do that, then the FCC can't grant approval and LightSquared can't operate. The other side of the coin is that if LightSquared finds a way to solve the military's issue to the satisfaction of Congress, then it will have solved the problem for civilian and commercial users of the global GPS system.

Source: eWeek.com

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HOW ABOUT YOU? ARROW  

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— NEW—

Mobilfone of Kansas City

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Newsletter Supporters

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DAVISCOMMS USA

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daviscomms

PAGERS & Telemetry Devices
FLEX & POCSAG

(12.5 KHz or 25 KHz - POCSAG)

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Br502 Numeric

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Br802
Alphanumeric

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Telemetry

** Tracking Devices-See Website **

Contract Manufacturing Services
Board Level to complete “Turn-Key”

Bob Popow
Scottsdale, AZ
www.daviscommsusa.com
480-515-2344

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Daviscomms (S) Pte Ltd-Bronze Member-CMA

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DAVISCOMMS USA

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Newsletter Supporter

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CANYON RIDGE Communications

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Premium Newsletter Supporter

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ProPage Inc.

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Newsletter Supporter

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PAGE ONE OF WYOMING

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Cook Paging

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MethodLink

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communication specialists

Newsletter Supporter

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advertise here

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UCOM Paging

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Satellite Uplink
As Low As
$500 /month

  • Data input speeds up to 38.4 Kbps
  • Dial-in modem access for Admin
  • Extremely reliable & secure
  • Hot standby up link components

Knowledgeable Tech Support 24/7

Contact Alan Carle Now!
1-888-854-2697 x272
acarle@ucom.com www.ucom.com

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UCOM Paging

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Ira Wiesenfeld, P.E.

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Complete Technical Services For The Communications and Electronics Industries

Design • Installation • Maintenance • Training • Engineering • Licensing • Technical Assistance

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Ira Wiesenfeld, P.E.
Consulting Engineer
Registered Professional Engineer

Tel/Fax: 972-960-9336
Cell: 214-707-7711
Web: IWA-RADIO.com
7711 Scotia Dr.
Dallas, TX 75248-3112
E-mail: iwiesenfel@aol.com

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Ira Wiesenfeld, P.E.

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Hahntech-USA

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www.hahntechUSA.com

 

2-Way 4-Button Pager

  • ReFLEX™ v 2.7.5
  • DSP Technology
  • Industrial Grade

e940
E940 PAGER & CHARGER

more

E-mail: sales@hahntechUSA.com
Telephone: 011-82-31-735-7592

 

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Hahntech-USA

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Paging & Wireless Network Planners

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PAGING & WIRELESS
NETWORK PLANNERS LLC

WIRELESS SPECIALISTS

www.pagingplanners.com
rmercer@pagingplanners.com

R.H. (Ron) Mercer
Consultant
217 First Street South
East Northport, NY 11731
ron mercer

Cellphone: 631-786-9359

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Paging & Wireless Network Planners

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Plot Point in Major Motion Picture

January 5, 2012

journey2 According to previews, the plot of the movie Journey 2: The Mysterious Island — set to be released February 10 — hinges on Amateur Radio. The movie's hero Sean Anderson (played by Josh Hutcherson) receives a coded distress signal that comes from a mysterious island where no island should exist. Sean decides to follow the signal with the unwilling assistance from his stepfather Hank (played by Dwayne "The Rock" Johnson).

Sean explains to Hank why he wants to hunt down the signal: "A few nights ago, a radio signal got sent out from these coordinates. It could be the mysterious island that Jules Verne wrote about." Hank replies: "You think you're gonna travel halfway around the world and meet up with some lunatic who's messing around on a ham radio?" "That's not some lunatic," Sean says. "That's my grandfather." Read more here .

Source: ARRL.org

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PRISM PAGING

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prism
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PRISM IP MESSAGE GATEWAY

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THE ULTIMATE IN COMMERCIAL AND PRIVATE RADIO PAGING SYSTEMS
prism
  • VoIP telephone access — eliminate interconnect expense
  • Call from anywhere — Prism SIP Gateway allows calls from PSTN and PBX
  • All the Features for Paging, Voicemail, Text-to-Pager, Wireless and DECT phones
  • Prism Inet, the new IP interface for TAP, TNPP, SNPP, SMTP — Industry standard message input
  • Direct Connect to NurseCall, Assisted Living, Aged Care, Remote Monitoring, Access Control Systems
prism
prism

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WiPath Communications

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wipath header

Intelligent Solutions for Paging & Wireless Data

WiPath manufactures a wide range of highly unique and innovative hardware and software solutions in paging and mobile data for:

  • Emergency Mass Alert & Messaging Emergency Services Communications Utilities Job Management Telemetry and Remote Switching Fire House Automation
  • Load Shedding and Electrical Services Control

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  • FLEX & POCSAG Built-in POCSAG encoder Huge capcode capacity Parallel, 2 serial ports, 4 relays
  • Message & system monitoring

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welcom wipath

  • Variety of sizes Indoor/outdoor
  • Integrated paging receiver

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  • Highly programmable, off-air decoders Message Logging & remote control Multiple I/O combinations and capabilities
  • Network monitoring and alarm reporting

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  • Emergency Mass Alerting Remote telemetry switching & control Fire station automation PC interfacing and message management Paging software and customized solutions Message interception, filtering, redirection, printing & logging Cross band repeating, paging coverage infill, store and forward
  • Alarm interfaces, satellite linking, IP transmitters, on-site systems

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Mobile Data Terminals & Two Way Wireless  Solutions

mobile data terminal

radio interface

  • Fleet tracking, messaging, job processing, and field service management Automatic vehicle location (AVL), GPS
  • CDMA, GPRS, ReFLEX, conventional, and trunked radio interfaces

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Contact
Postal
Address:
WiPath Communications LLC
4845 Dumbbarton Court
Cumming, GA 30040
Street
Address:
4845 Dumbbarton Court
Cumming, GA 30040
Web site: www.wipath.com left arrow CLICK
E-mail: info@wipath.com left arrow CLICK
Phone: 770-844-6218
Fax: 770-844-6574
WiPath Communications

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Hark Technologies

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Wireless Communication Solutions

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USB Paging Encoder

paging encoder

  • Single channel up to eight zones
  • Connects to Linux computer via USB
  • Programmable timeouts and batch sizes
  • Supports 2-tone, 5/6-tone, POCSAG 512/1200/2400, GOLAY
  • Supports Tone Only, Voice, Numeric, and Alphanumeric
  • PURC or direct connect
  • Pictured version mounts in 5.25" drive bay
  • Other mounting options available
  • Available as a daughter board for our embedded Internet Paging Terminal (IPT)

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Paging Data Receiver (PDR)

pdr

  • Frequency agile - only one receiver to stock
  • USB or RS-232 interface
  • Two contact closures
  • End-user programmable w/o requiring special hardware
  • 16 capcodes
  • POCSAG
  • Eight contact closure version also available
  • Product customization available

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Other products

  • Please see our web site for other products including Internet Messaging Gateways, Unified Messaging Servers, test equipment, and Paging Terminals.
Contact
Hark Technologies
717 Old Trolley Rd Ste 6 #163
Summerville, SC 29485
Tel: 843-821-6888
Fax: 843-821-6894
E-mail: sales@harktech.com left arrow CLICK
Web: http://www.harktech.com left arrow CLICK

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HARK—EXHIBITS AT THE
NASHVILLE CONFERENCE

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David George and Bill Noyes
of Hark Technologies.

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Hark Technologies

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CRITICAL RESPONSE SYSTEMS

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Over 70% of first responders are volunteers.
Without an alert, interoperability means nothing.

Get the Alert.

M1501 Acknowledgent Pager

With the M1501 Acknowledgement Pager and a SPARKGAP wireless data system, you know when your volunteers have been alerted, when they’ve read the message, and how they’re going to respond – all in the first minutes of an event. Only the M1501 delivers what agencies need – reliable, rugged, secure alerting with acknowledgement.

Learn More

FEATURES
  • 5-Second Message Delivery
  • Acknowledged Personal Messaging
  • Acknowledged Group Messaging
  • 16 Group Addresses
  • 128-Bit Encryption
  • Network-Synchronized Time Display
  • Simple User Interface
  • Programming/Charging Base
  • Secondary Features Supporting Public Safety and Healthcare

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CRITICAL RESPONSE SYSTEMS

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Set up a Disaster Plan for Your Business and Employees

1/3/2012

Reacting to a natural disaster or emergency not only means ensuring the immediate safety of employees, but also planning how the business will continue to function in the aftermath. Even if your business is not located in an area that is a likely target for a natural or manmade disaster, you need to be prepared for the unexpected with a comprehensive business continuation plan. Better Business Bureau advises business owners to develop a plan of action should their business face a disaster.

Creating a disaster plan for your business is a great way to start the new year. According to the Insurance Institute for Home and Business Safety, one in four small businesses forced to close because of a disaster never reopens. Business that have a business continuity plan in place — and use it during and after disaster strikes — typically experience less damage, loss and downtime than businesses without a plan.

“If your business lacks an emergency plan, a natural disaster can turn into a business catastrophe,” said Katherine Hutt, spokesperson for the Council of Better Business Bureaus. “But a solid emergency plan can give you a lot of peace of mind and a greater sense of security.”

After you’ve made plans to ensure the safety of your employees, BBB offers the following advice to help keep your business operating and meeting your customers’ needs in the wake of a disaster:

Don’t be caught off guard. Consider the different types of disasters — fire, flood, tornado, etc. — that can occur and how your business would respond differently to being displaced for a week, a month, or longer.

Know your surroundings. Determine alternate locations for your business to operate if you are displaced from your current building. This could mean enabling employees to work from home or finding an alternate location for your office or store.

Prepare your staff. Identify essential staff who are core to the operations of the business and keep a list of their phone numbers (home, work, pager, cell) and e-mail addresses that can be accessed by employees from several locations (home, Internet, etc.).

Communicate, communicate, communicate. Devise an emergency communications plan that outlines how your business will communicate with employees, customers, vendors and other key external contacts in the days following a disaster. Contact vendors and suppliers to confirm their emergency response plan procedures. Be prepared to use alternate vendors for essential supplies and equipment. Have your back-up equipment kept in good working condition.

Have an up-to-date inventory of your assets. Review your insurance policies to ensure that you have adequate coverage for items you cannot afford to lose. A standard policy may not cover business interruption losses.

Store your documents safely and efficiently. Keep duplicates of personnel, payroll, payables and receivables and other essential records at an off-site location. Regularly make back-up copies of important computer files.

Establish a succession of management for the company. Determine who will manage the company if key leaders are unavailable.

Source: Better Business Bureau

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UNTIL NEXT WEEK

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Brad Dye
With best regards,

brad's signature
Newsletter Editor

73 DE K9IQY

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Wireless Messaging News
Brad Dye, Editor
P.O. Box 266
Fairfield, IL 62837 USA

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Skype: braddye
Telephone: 618-599-7869

E–mail: brad@braddye.com
Wireless Consulting page
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MESSAGING

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THOUGHT FOR THE WEEK

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“When you were born, you cried and the world rejoiced. Live your life so that when you die, the world cries and you rejoice.”

—Cherokee Expression

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left arrow Newspapers generally cost 75¢ a copy and they hardly ever mention paging. If you receive some benefit from this publication maybe you would like to help support it financially? A donation of $25.00 would represent approximately 50¢ a copy for one year. If you are willing and able, please click on the PayPal Donate button to the left.

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