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| Wireless News Aggregation |
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Dear Friends of Wireless Messaging, Welcome back to The Wireless Messaging News. WaveWare Technologies has updated their ad. Please check it out. Also, have you seen Jimmy Tucker's ad for Combination, Body, Desk or Dash Cameras at UltraTek Security Cameras ? If no one buys the products advertised here, the newsletter will dry up and blow away. Am I overstating the obvious? Other important support is by voluntary donations. These have been very generous in the past. 2016 is a new year—time to renew—just like on PBS. I think I solicit donations less than they do. I don't have any CDs or DVDs to give away—just interesting content. Did you notice that this is issue number 699? That represents over thirteen years of one newsletter per week. Time flies when you are having fun. Or as one frog said to another, “time is fun when you are having flies.” Time to laugh. It's healthy. Now on to more news and views. | Wayne County, Illinois
A new issue of the Wireless Messaging Newsletter is posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon central US time. The notification message has a link to the actual newsletter on the web. That way it doesn’t fill up your incoming e-mail account. There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world’s major Paging and Wireless Messaging companies. There is an even mix of operations managers, marketing people, and engineers — so I try to include items of interest to all three groups. It’s all about staying up-to-date with business trends and technology. I regularly get readers’ comments, so this newsletter has become a community forum for the Paging, and Wireless Messaging communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my web site. I am very careful to protect the anonymity of those who request it. I spend the whole week searching the Internet for news that I think may be of interest to you — so you won’t have to. This newsletter is an aggregator — a service that aggregates news from other news sources. You can help our community by sharing any interesting news that you find.
Editorial Opinion pieces present only the opinions of the author. They do not necessarily reflect the views of any of advertisers or supporters. This newsletter is independent of any trade association. Back To Paging
Subscribe IT'S FREE * required field If you would like to subscribe to the newsletter just fill in the blanks in the form above, and then click on the “Subscribe” button. There is no charge for subscription and there are no membership restrictions. It’s all about staying up-to-date with business trends and technology.
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The Board of Advisor members are people with whom I have developed a special rapport, and have met personally. They are not obligated to support the newsletter in any way, except with advice, and maybe an occasional letter to the editor. |
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Apple Encryption Engineers, if Ordered to Unlock iPhone, Might ResistBy JOHN MARKOFF, KATIE BENNER and BRIAN X. CHEN
SAN FRANCISCO — If the F.B.I. wins its court fight to force Apple ’s help in unlocking an iPhone , the agency may run into yet another roadblock: Apple ’s engineers. Apple employees are already discussing what they will do if ordered to help law enforcement authorities. Some say they may balk at the work, while others may even quit their high-paying jobs rather than undermine the security of the software they have already created, according to more than a half-dozen current and former Apple employees. Among those interviewed were Apple engineers who are involved in the development of mobile products and security, as well as former security engineers and executives. The potential resistance adds a wrinkle to a very public fight between Apple, the world’s most valuable company, and the authorities over access to an iPhone used by one of the attackers in the December mass killing in San Bernardino, Calif. It also speaks directly to arguments Apple has made in legal documents that the government’s demand curbs free speech by asking the company to order people to do things that they consider offensive. “Such conscription is fundamentally offensive to Apple’s core principles and would pose a severe threat to the autonomy of Apple and its engineers,” Apple’s lawyers wrote in the company’s final brief to the Federal District Court for the Central District of California. The employees’ concerns also provide insight into a company culture that despite the trappings of Silicon Valley wealth still views the world through the decades-old, anti-establishment prism of its co-founders Steven P. Jobs and Steve Wozniak. “It’s an independent culture and a rebellious one,” said Jean-Louis Gassée, a venture capitalist who was once an engineering manager at Apple. “If the government tries to compel testimony or action from these engineers, good luck with that.” Timothy D. Cook, Apple’s chief executive, last month telegraphed what his employees might do in an e-mail to customers : “The same engineers who built strong encryption into the iPhone to protect our users would, ironically, be ordered to weaken those protections and make our users less safe,” Mr. Cook wrote. Apple declined to comment. The fear of losing a paycheck may not have much of an impact on security engineers whose skills are in high demand. Indeed, hiring them could be a badge of honor among other tech companies that share Apple’s skepticism of the government’s intentions. “If someone attempts to force them to work on something that’s outside their personal values, they can expect to find a position that’s a better fit somewhere else,” said Window Snyder, the chief security officer at the start-up Fastly and a former senior product manager in Apple’s security and privacy division. Apple said in court filings last month that it would take from six to 10 engineers up to a month to meet the government’s demands. However, because Apple is so compartmentalized, the challenge of building what the company described as “GovtOS” would be substantially complicated if key employees refused to do the work. Inside Apple, there is little collaboration among teams — for example, hardware engineers usually work in different offices from software engineers. But when the company comes closer to releasing a product, key members from different teams come together to apply finishing touches like bug fixes, security audits and polishing the way the software looks and behaves. A similar process would have to be created to produce the iPhone software for the Federal Bureau of Investigation . A handful of software engineers with technical expertise in writing highly secure software — the same people who have designed Apple’s security system over the last decade — would need to be among the employees the company described in its filing. That team does not exist, and Apple is unlikely to make any moves toward creating it until the company exhausts its legal options. But Apple employees say they already have a good idea who those employees would be. They include an engineer who developed software for the iPhone, iPad and Apple TV. That engineer previously worked at an aerospace company. Another is a senior quality-assurance engineer who is described as an expert “bug catcher” with experience testing Apple products all the way back to the iPod. A third likely employee specializes in security architecture for the operating systems powering the iPhone, Mac and Apple TV. “In the hierarchy of civil disobedience, a computer scientist asked to place users at risk has the strongest claim that professional obligations prevent compliance,” said Marc Rotenberg, executive director of the Electronic Privacy Information Center. “This is like asking a doctor to administer a lethal drug.” There are ways an employee could resist other than quitting, such as work absences. And it is a theoretical discussion. It could be a long time before employees confront such choices as the case moves through the legal system. The security-minded corner of the technology industry is known to draw “healthfully paranoid” people who tend to be more doctrinaire about issues like encryption, said Arian Evans, vice president for product strategy at RiskIQ, an Internet security company. But that resolve can wither when money gets involved, he said. An employee rebellion could throw the F.B.I’s legal fight with Apple into uncharted territory. “If — and this is a big if — every engineer at Apple who could write the code quit and, also a big if, Apple could demonstrate that this happened to the court’s satisfaction, then Apple could not comply and would not have to,” said Joseph DeMarco, a former federal prosecutor. “It would be like asking my lawn guy to write the code.” Mr. DeMarco, who filed a friend of the court brief on behalf of law enforcement groups that supported the Justice Department, also noted that if the engineers refused to write the code, rather than outright quit, “then I think that the court would be much more likely to find Apple in contempt,” he said. Rather than contempt, Riana Pfefferkorn, a cryptography fellow at the Stanford Center for Internet and Society, said Apple could incur daily penalties if a judge thought it was delaying compliance. The government has cracked down on tech companies in the past. A judge imposed a $10,000-a-day penalty on the email service Lavabit when it did not give its digital encryption keys to investigators pursuing information on Edward J. Snowden, the former intelligence contractor who leaked documents about government surveillance. The small company’s response could be indicative of how individual Apple employees reacted to a court order. When Lavabit was held in contempt, its owner shut down the company rather than comply . |
| Source: | The New York Times |
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| BloostonLaw Newsletter |
Selected portions of the BloostonLaw Telecom Update, and/or the BloostonLaw Private Users Update — newsletters from the Law Offices of Blooston, Mordkofsky, Dickens, Duffy & Prendergast, LLP — are reproduced in this section with the firm’s permission.
REMINDER: FCC FORM 499-A DUE APRIL 1Each year on April 1, all contributors to the Universal Service Fund (USF) support mechanisms, the Telecommunications Relay Service (TRS) Fund, the cost recovery mechanism for the North American Numbering Plan Administration (NANPA), and the shared costs of local number portability (LNP) are required to submit Form 499-A. Contributors include every telecommunications carrier that provides interstate, intrastate, and international telecommunications, and certain other entities that provide interstate telecommunications for a fee. Even common carriers that qualify for the de minimis exemption must file Form 499-A. HeadlinesFCC Releases Fact Sheet on Proposed Internet Privacy RulesOn March 10, the FCC released a Fact Sheet outlining a Notice of Proposed Rulemaking (NPRM) purporting to “ensure consumers have the tools they need to make informed choices about how and whether their data is used and shared by their broadband providers.” According to the Fact Sheet, the Commission’s proposed action is premised on the fact that, because they carry their Internet traffic, ISPs can collect their customers’ personal and private information to create detailed profiles about their lives. To provide the tools consumers need to make smart choices about protecting their information – and enforce the broadband provider’s responsibility to do so – the proposal separates the use and sharing of information into three categories, and proposes guidance for both ISPs and customers about the transparency, choice, and security requirements for that information. Consent . Under the proposal, customer data necessary to provide broadband services and for marketing the type of broadband service purchased by a customer would require no additional customer consent beyond the creation of the customer-broadband provider relationship. Broadband providers would be allowed to use customer data for the purposes of marketing other communications-related services and to share customer data with their affiliates that provide communications-related services for the purposes of marketing such services, unless the customer affirmatively opts out . All other uses and sharing of consumer data would require express, affirmative “opt-in” consent from customers. Security . The proposal would require broadband providers to take reasonable steps to safeguard customer information from unauthorized use or disclosure. At a minimum, it would require broadband providers to adopt risk management practices; institute personnel training practices; adopt strong customer authentication requirements; to identify a senior manager responsible for data security; and take responsibility for use and protection of customer information when shared with third parties. In this regard, the proposal mimmicks aspects of the FCC’s current Customer Proprietary Network Information (CPNI) rules. Breach . In the event of a breach, providers would be required to notify affected customers of breaches of their data no later than 10 days after discovery; notify the FCC of any breach of customer data no later than 7 days after discovery; and notify the Federal Bureau of Investigation and the U.S. Secret Service of breaches affecting more than 5,000 customers no later than 7 days after discovery of the breach. According to the Fact Sheet, the proposal does not cover the privacy practices of web sites, like Twitter or Facebook, over which the Federal Trade Commission has authority; other types of services offered by a broadband provider, such as operation of a social media website; or issues such as government surveillance, encryption or law enforcement. In a statement, FCC Commissioner O’Rielly said, “[t]he “fact” sheet demonstrates that the FCC is doubling down on its misguided and broken Net Neutrality decision by imposing troubling and conflicting “privacy” rules on Internet companies, as well as freelancing on topics like data security and data breach that are not even mentioned in the statute.” FirstNet Focuses on Rural Entities; Encourages Participation with Major CarriersLast week, FirstNet held a pre-proposal conference for its recently released Request for Proposal (RFP) regarding the Nationwide Public Safety Broadband Network (NPSBN). During that conference, speakers for FirstNet reinforced their expectation that rural carriers would be integral in meeting its requirements by partnering with the major carriers that will likely be named the ultimate Contractor. Indeed, the FirstNet RFP requires that proposals include rural partners for a minimum of 15% total coverage. Over time, FirstNet has clarified that the 15% figure is computed on a nationwide basis, so a rural partner is not required in all states or territories. Further, the calculation is based on the percentage of rural coverage that is classified as “persistent,” i.e., served by permanent infrastructure. FirstNet speakers emphasized that rural partnerships will be a significant factor on which proposals will be scored. With Capability Statements due on March 31, and formal RFP proposals due May 13, rural carriers are encouraged to approach the nationwide carriers and discuss the possibility of partnership as soon as possible. FirstNet speakers also detailed their expected timeline, reproduced below:
BloostonLaw is available to assist carriers with outreach efforts. It is important to note that carriers should not contact FirstNet staff or board directly as this may be seen as improper communication under the Federal procurement rules. FCC Quietly Settles Newark Airport GPS Jamming CaseThe FCC entered into a consent decree and settled its investigation into a New Jersey truck driver who was found to be operating a GPS jamming device at Newark Liberty International Airport. The unlawful operation caused harmful interference to the airport’s ground-based augmentation system (GBAS), which was being tested at the time. GBAS provides digital guidance for precision approaches using a Differential GPS (DGPS) for aircraft equipped with a multi-mode receiver. The system boosts the accuracy and integrity of GPS by transmitting corrections to the aircraft. In August of 2012, just one day after receiving a complaint from the Federal Aviation Administration (FAA), an FCC Enforcement Bureau field officer using direction finding techniques identified a red Ford F-150 pickup truck as the source of the interference within the restricted 1559 to 1610 MHz band allocated to the Radionavigation-Satellite service and used by the GPS satellite navigation system. The GBAS system at Newark was the first in the nation to receive operational approval in September of 2012 and United Airlines was the first to initiate regular passenger flights in the U.S. using GBAS technology. To protect the public and preserve unfettered access to emergency and other communications services, the Communications Act and Commission regulations broadly prohibit the importation, use, marketing, manufacture, and sale of jamming devices. Also, it is unlawful to advertise, sell, distribute, or otherwise market these devices to consumers in the United States. These devices pose serious risks to critical public safety communications, and can prevent the user and others from making 9-1-1 and other emergency calls. Jammers can also interfere with law enforcement communications. Operation of a jammer in the United States may subject the offender to substantial monetary penalties, seizure of the unlawful equipment, and criminal sanctions including imprisonment. After stopping the Ford pickup at the airport’s Guard Post India Gate, the FCC agent interviewed the driver, who identified himself as Gary Bojczak and who admitted that he owned and operated the radio transmitting device that was jamming GPS transmissions. Bojczak claimed that he installed and operated the jamming device in his company-supplied vehicle to block the GPS-based vehicle tracking system that his employer had installed. He voluntarily surrendered the jammer to the FCC agent upon request. Following its investigation, the FCC in 2013 found Bojczak apparently liable for violating the laws and regulations that prohibit the use of signal jammers and it proposed a forfeiture of $31,875. He fully cooperated with the Enforcement Bureau’s investigation and provided the Bureau with detailed financial information establishing his inability to pay the proposed forfeiture. A local news station reported that Bojczak lost his job over the incident. To settle the matter with the FCC, Bojczak admitted that he violated the laws and regulations that prohibit the use of signal jammers, said he would comply with these rules in the future, and was required to pay a civil penalty of $2,360. He will be required to pay the remainder of the original proposed civil penalty if the FCC finds during the next three years that he failed to comply with the jammer rules or that he misled the Commission regarding his current financial status. The FCC has previously issued Enforcement Advisories along with frequently asked questions relating to the jamming prohibition and these are available at https://www.fcc.gov/general/jammer-enforcement . FCC Wireless Bureau Refocuses on Revising License Renewal and Discontinuance of Service RulesBloostonLaw has learned that the FCC’s Wireless Bureau is actively engaged in adopting rules to revise the license renewal and discontinuance of operation requirements for all licensees. The rulemaking proceeding revisiting these rules (WT Docket No. 10-112) was started in Summer 2010. While the details are not yet known, and indications are that the Bureau is still deciding key aspects of how the new rules will operate, the key fact for our wireless clients is that they may soon be subject to new requirements that will significantly affect how they operate, and what showing they must make in their renewal application in order to justify retaining their licenses. The focus of this docket has been to adopt uniform renewal and discontinuance rules for all licensees; and to move to rules that will ensure more intense use of spectrum. Among the proposals discussed in the docket have been a requirement to not only have operational facilities by renewal time, but to have multiple unrelated, paying customers; and a rule that would result in the loss of a license if service is interrupted for 180 consecutive days or longer. We will apparently find out in the near future how the final rules shape up, but it is not too early for our clients to begin sizing up how they can ensure they meet stricter construction, operation and service requirements. BloostonLaw is preparing ex parte comments on the proposed rules based on more recent developments in the wireless industry. It is possible that the FCC may issue a Further Notice of Proposed Rulemaking in this docket, but it is also entirely possible that it will go straight to adoption of new rules. Law & RegulationFCC Announces March Open Meeting Tentative AgendaOn March 10, the FCC’s Chairman Tom Wheeler announced that the following items are tentatively on the agenda for the March Open Commission Meeting scheduled for Thursday, March 31, 2016:
The Open Meeting is scheduled to commence at 10:30 a.m., and will be viewable live at www.fcc.gov/live . OMD Announces Proposed Universal Service Contribution Factor of 17.9%On March 10, the FCC’s Office of Managing Director (OMD) announced that the proposed universal service contribution factor for the second quarter of 2016 will be 0.179 or 17.9 percent. This is based on a total projected collected interstate and international end-user telecommunications revenue of $14.737052 billion. Contributions to the federal universal service support mechanisms are determined using a quarterly contribution factor calculated by the FCC. The FCC calculates the quarterly contribution factor based on the ratio of total projected quarterly costs of the universal service support mechanisms to contributors’ total projected collected end-user interstate and international telecommunications revenues, net of projected contributions. If the Commission takes no action regarding the projections of demand and administrative expenses and the proposed contribution factor within the 14-day period following release of this Public Notice, they are automatically deemed approved by the FCC. USAC will use the contribution factor to calculate universal service contributions for the second quarter of 2016, and will reduce each provider’s contribution obligation by a circularity discount approximating the provider’s contributions in the upcoming quarter. New Right-of-Way Rules for Indian Land Go Into EffectOn March 21, 2016, new rules adopted by the Bureau of Indian Affairs (BIA) concerning Rights-of -Way (ROW) on Indian Land, 25 C.F.R. §169, will become effective. If you will need to obtain Rights-of-Way on Indian Land and you are interested in more information regarding the new rules, please contact Mary Sisak at mjs@bloostonlaw.com . New Rules for Inmate Calling Services Go Into EffectThe FCC's new rules concerning Inmate Calling Services (ICS) go into effect on March 17, 2016, except for rule sections 64.6010 and 64.6020(b)(2), which were stayed by the DC Court of Appeals. Section 64.6010 of the rules contains the new rate structure adopted by the FCC setting maximum per minute rates for interstate and intrastate debit, prepaid, prepaid direct and collect calls for jails and prisons. Section 64.6020(b)(2) prohibits ICS providers from charging a rate for a permitted ancillary service charge in excess of the exact transaction fee charged by the third-party provider, with no markup, plus the adopted, per-minute rate for a single call and related services. If you provide ICS in jails or prisons and you are interested in more information regarding the new rules, please contact Mary Sisak at mjs@bloostonlaw.com . IndustryFCC Announces Agenda for Video Marketplace Public WorkshopOn March 21, the FCC will hold the first of two workshops to examine competition, diversity, and innovation in the video marketplace. This workshop will explore trends in the video marketplace as well as challenges faced by distributors of video programming. The workshop will consist of three main panels: Panel 1: Evolution of the Video Marketplace and the Future of Television Panelists are: Richard Greenfield, Managing Director and Media Analyst, BTIG; Bruce Leichtman, President and Principal Analyst, Leichtman Research Group; Eli Noam, Professor of Finance and Economics, Columbia University; Marci Ryvicker, Managing Director, Wells Fargo Securities. Panel 2: Challenges Faced By Multichannel Video Programming Distributors Panelists are: Tasneem Chipty, Managing Principal, Analysis Group; Todd Juenger, Vice President, Senior Analyst, US Media, Sanford Bernstein; Dan Vincent, Professor, Department of Economics, University of Maryland ; and Ali Yurukoglu, Associate Professor, Graduate School of Business, Stanford University. Panel 3: Challenges Faced by Online Video Distributors Panelists are: Mark Fratrik, Senior Vice President, BIA/Kelsey; Jeffrey Prince, Associate Professor of Business Economics and Public Policy, Indiana University; and Alejandro Zentner, Associate Professor of Managerial Economics, University of Texas-Dallas. The workshop will be held at FCC Headquarters, and audio/video coverage of the workshop will be broadcast live with open captioning over the Internet from the FCC's web page at www.fcc.gov/live . The FCC’s webcast is free to the public; those who cannot attend can view the webcast at a later date at https://www.fcc.gov/events/past . DeadlinesMARCH 31: INTERNATIONAL CIRCUIT CAPACITY REPORT. No later than March 31, all U.S. international carriers that owned or leased bare capacity on a submarine cable between the United States and any foreign point on December 31, 2015 and any person or entity that held a submarine cable landing license on December 31, 2015 must file a Circuit Capacity Report to provide information about the submarine cable capacity it holds. Additionally, cable landing licensees must file information on the Circuit Capacity Report about the amount of available and planned capacity on the submarine cable for which they have a license. Any U.S. International Carrier that owned or leased bare capacity on a terrestrial or satellite facility as of December 31, 2015 must file a Circuit Capacity Report showing its active common carrier circuits for the provision of service to an end-user or resale carrier, including active circuits used by itself or its affiliates. Any satellite licensee that is not a U.S. International Carrier and that owns circuits between the United States and any foreign point as of December 31, 2015 of the reporting period must file a Circuit Capacity Report showing its active circuits sold or leased to any customer, including itself or its affiliates, other than a carrier authorized by the FCC to provide U.S. international common carrier services. APRIL 1: FCC FORM 499-A, TELECOMMUNICATIONS REPORTING WORKSHEET. This form must be filed by all contributors to the Universal Service Fund (USF) sup-port mechanisms, the Telecommunications Relay Service (TRS) Fund, the cost recovery mechanism for the North American Numbering Plan Administration (NANPA), and the shared costs of local number portability (LNP). Contributors include every telecommunications carrier that provides interstate, intrastate, and international telecommunications, and certain other entities that provide interstate telecommunications for a fee. Even common carriers that qualify for the de minimis exemption must file Form 499-A. Entities whose universal service contributions will be less than $10,000 qualify for the de minimis exemption. De minimis entities do not have to file the quarterly report (FCC Form 499-Q), which was due February 1, and will again be due May 1. Form 499-Q relates to universal and LNP mechanisms. Form 499-A relates to all of these mechanisms and, hence, applies to all providers of interstate, intrastate, and international telecommunications services. Form 499-A contains revenue information for January 1 through December 31 of the prior calendar year. And Form 499-Q contains revenue information from the prior quarter plus projections for the next quarter. (Note: the revised 499-A and 499-Q forms are now available.) Block 2-B of the Form 499-A requires each carrier to designate an agent in the District of Columbia upon whom all notices, process, orders, and decisions by the FCC may be served on behalf of that carrier in proceedings before the FCC. Carriers receiving this newsletter may specify our law firm as their D.C. agent for service of process using the information in our masthead. There is no charge for this service. APRIL 1: ANNUAL ACCESS TO ADVANCED SERVICES CERTIFICATION. All providers of telecommunications services and telecommunications carriers subject to Section 255 of the Telecommunications Act are required to file with the FCC an annual certification that (1) states the company has procedures in place to meet the recordkeeping requirements of Part 14 of the Rules; (2) states that the company has in fact kept records for the previous calendar year; (3) contains contact information for the individual or individuals handling customer complaints under Part 14; (4) contains contact information for the company’s designated agent; and (5) is supported by an affidavit or declaration under penalty of perjury signed by an officer of the company. MAY 31: FCC FORM 395, EMPLOYMENT REPORT. Common carriers, including wireless carriers, with 16 or more full-time employees must file their annual Common Carrier Employment Reports (FCC Form 395) by May 31. This report tracks carrier compliance with rules requiring recruitment of minority employees. Further, the FCC requires all common carriers to report any employment discrimination complaints they received during the past year. That information is also due on June 1. The FCC encourages carriers to complete the discrimination report requirement by filling out Section V of Form 395, rather than submitting a separate report. Calendar At-A-Glance March April May |
| This newsletter is not intended to provide legal advice. Those interested in more information should contact the firm. For additional information, please contact Hal Mordkofsky at 202-828-5520 or halmor@bloostonlaw.com . |
Voxpro adds 450 US jobs in global expansionCork-based multinational outsourcing company Voxpro has more than trebled its US workforce after announcing 450 positions at its base in California. By Peter O'Dwyer, Reporter
The company’s significant growth at its Folsom centre of excellence is part of its wider expansion plans ahead of a possible flotation in 2019. The global business outsourcing firm founded by Linda and Dan Kiely has scaled up rapidly in the past number of years thanks largely to a client list that includes some of the world’s leading technology companies such as Google, Airbnb and Stripe. Its decision to add to Voxpro’s existing 200 staff in Folsom was driven by the level of talent in the area and its reputation as an emerging tech hub, said Voxrpo chief executive Dan Kiely. “North America is a very important part of Voxpro’s expansion strategy in 2016 and beyond. Our location in Folsom, California, is really adaptable and adds to the partnership relationship we have with our clients in the San Francisco Bay Area. “At Voxpro we believe that it’s not sufficient to provide world-class products or services — that’s a given. To be considered a global leader, it’s necessary to deliver a unique offering with extremely high levels of personal service. “Our success has been built on beautiful customer experience in partnership with our clients and through the talent and determination of our team of extraordinary people,” Mr Kiely said. With the likes of Intel and semi-conductor maker Micron Technology employing large numbers of people in the area, Folsom is poised to become home to a new generation of tech companies, he said. Speaking at the announcement, Voxpro US general manager Jon Ward referred to the “imminent” announcement of another office, as Mr Kiely told the Irish Examiner last month. Mr Kiely said Voxpro would open a second north American base on the US east coast by summer, as well as a sales and marketing office in New York. “Voxpro’s North American expansion is in full swing with the imminent announcement of another new site. Our announcement today of 450 additional roles in Folsom will ensure sufficient highly trained individuals are in position for our continued expansion. “We are also looking to the east coast where we will open a sales and marketing office in New York later this year, together with an east coast centre of excellence,” Mr Ward said. The company is also eyeing growth in Asia-Pacific and plans to open an office in Singapore next year. Voxpro, which offers a range of tech support and language skills to customers, is likely to consider an initial public offering in 2019 after the three-year expansion period. |
| Source: | Irish Examiner |
| Friends & Colleagues |
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Wireless Network Planners www.wirelessplanners.com
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| LETTERS TO THE EDITOR |
Brad, Thanks for the thought provoking articles. How could I have ever thought that Apple could become a hero to me? With Apple resisting the FBI in public, they have become a hero. The federal government is out of control, justifying bullying tactics to "protect the citizens" and "enforce the law". Today, I have become outraged by the FBI trying to indoctrinate teenagers via their web site to turn in those who disagree with how the federal government operates, where they are considered to have extremist views. Since we can no longer rely on voters to trim back the ever growing federal bureaucracy, then every able-bodied American and American business, who know what it takes to preserve America's stability long into the future, needs to become active in pushing back against this ever-accelerating, increasingly evil , federal bureaucracy.
Brad, Thanks for making that change. These new products are designed to turn a smartphone into a pager like performance, with use of the low-latency communication protocols. In a good WiFi environment, our system works great, but we still have much to learn about consistently providing robust WiFi infrastructure so that customers can fully rely on smartphone feature set. Our best guess is that customers will always blend pagers and smartphones, to have a measure of infrastructure redundancy, while trying to take advantage of some of the extra functionality provided by smartphones. We may find that the first uses of this technology is over 4G data services instead of WiFi, to allow hospitals to better stay in touch with their doctors as part of that mobile response team level of functionality. Curtis Rock |
| UNTIL NEXT WEEK |
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| THOUGHT FOR THE WEEK |
The Story of the Taoist Farmer
This story was told to me many years ago by my favorite preacher, the Rev. Don Strange. |
| PHOTO OF THE WEEK |
– A Low Tech Solution for a High Tech Problem –
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| Source: | The Atlantic | Koen Van Weel / AFP / Getty |
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