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Dear Friends of Wireless Messaging,

Wireless Messaging for the Handicapped

It is hard to argue with the principle of “always doing the right thing” even when there is no expectation of reward or recognition. This is something that many of us aspire to do even though we often fall short of our goal. In the THOUGHTS FOR THE WEEK section, near the end of the newsletter, there are some quotations on this subject—with a link to several more at their source.

When I worked in Paging at Motorola, I designed (conceptually) a pager for blind people. When I submitted my idea along with the technical information about tiny Braille readout devices that I had found, I suggested that the market potential probably wouldn't fully support the development costs, but that there were certain things that should be done because they were the right thing to do. Unfortunately the product was never developed. Another —possibly more practical— idea was to make a pager with a text to voice converter inside. ASCII-text to voice chips had become available. I think this type of pager was introduced later by a different company.

While I was managing a paging-system-infrastructure-design group at Motorola, I implemented a policy that a TDD/TTY input card should always be included in paging terminal quotations. It seemed like the right thing to do so deaf people could use paging systems.


First, the acronyms... The term "TTY" derives from "Teletype", which is a registered trademark of the Teletype Corporation. Like the word "aspirin", which was originally a trademark, the term "teletype" has become almost generic. The corporation's lawyers might not like hearing me say so, so I'll refer to the massive mechanical marvels by their truly generic name of "teleprinters". (Don't sue me!)

"TDD", a later term, stands for "Telecommunications Device for the Deaf". Many people use the two terms interchangeably, while others use TTY for mechanical teleprinters and TDD for the modern electronic gadgets which perform the same function in a fraction of the size and weight. More recently, the Federal Communications Commission, in hopes of not offending anybody, has come up with yet another term for the same thing. In one of their recent orders, they call it a "text telephone". With any luck, everybody but the lawyers will forget that one.

The TTY was first developed by Robert Weitbrecht, a deaf physicist. He was also a ham, and was familiar with the way hams use teleprinters to communicate over the air. He realized that these machines, which were becoming available in large numbers from military and telephone company surplus, could be used by deaf people to "talk" over the phone. He developed and patented a modem which, when coupled to a teleprinter, allowed them to do just that. The technology is very similar to that still used by hams: it uses Frequency Shift Keying (FSK) and a single tone pair, so that only communication can only take place in one direction a time.

Mechanical printers have been largely replaced by solid state devices using transistorized circuitry and LED or LCD displays. They are small and light weight, hence portable. Some have been marketed that are the size of a pocket calculator. [source]

Following is an article: “EMERGENCY SMS TEXT SERVICE FOR THE DEAF, HARD OF HEARING AND SPEECH IMPAIRED.” It is about a new service that has been implemented in Northern Ireland.

I would also like to draw your attention to a message in the LETTERS TO THE EDITOR section, near the end of the newsletter, about some more excellent work being done by Paul and Al Lauttamus of Lauttamus Communications.

Now on to more news and views. . .

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brad dye
Wireless Messaging Newsletter
  • VoIP
  • Wi-Fi
  • Paging
  • WiMAX
  • Telemetry
  • Location Services
  • Wireless Messaging
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This is my weekly newsletter about Wireless Messaging. You are receiving this because you have either communicated with me in the past about a wireless topic, or your address was included in another e-mail that I received on the same subject. This is not a SPAM. If you have received this message in error, or you are not interested in these topics, please click here, then click on "send" and you will be promptly removed from the mailing list.

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A new issue of The Wireless Messaging Newsletter gets posted on the web each week. A notification goes out by e-mail to subscribers on most Fridays around noon central US time. The notification message has a link to the actual newsletter on the Internet. That way it doesn't fill up your incoming e-mail account.

There is no charge for subscription and there are no membership restrictions. Readers are a very select group of wireless industry professionals, and include the senior managers of many of the world's major Paging and Wireless Data companies. There is an even mix of operations managers, marketing people, and engineers—so I try to include items of interest to all three groups. It's all about staying up-to-date with business trends and technology. I regularly get readers' comments, so this newsletter has become a community forum for the Paging, and Wireless Data communities. You are welcome to contribute your ideas and opinions. Unless otherwise requested, all correspondence addressed to me is subject to publication in the newsletter and on my web site. I am very careful to protect the anonymity of those who request it.

NOTE: This newsletter is best viewed at screen resolutions of 800x600 (good) or 1024x768 (better). Any current revision of web browser should work fine. Please notify me of any problems with viewing. This site is compliant with XHTML 1.0 transitional coding for easy access from wireless devices. (XML 1.0/ISO 8859-1.)

Anyone wanting to help support The Wireless Messaging Newsletter can do so by clicking on the PayPal DONATE button above.




Critical Response Systems

Over 70% of first responders are volunteers
Without an alert, interoperability means nothing.

Get the Alert.

M1501 Acknowledgent Pager

With the M1501 Acknowledgement Pager and a SPARKGAP wireless data system, you know when your volunteers have been alerted, when they've read the message, and how they’re going to respond – all in the first minutes of an event. Only the M1501 delivers what agencies need – reliable, rugged, secure alerting with acknowledgement.

Learn More



 aapc logo AAPC Bulletin • 866-301-2272
The Voice of US Paging Carriers

join aapc Membership Benefits:

Join AAPC and receive these excellent benefits:

  • A positive voice working to promote the health of the paging industry.
  • Monitoring and timely notification of FCC decisions and actions that affect the paging industry.
  • Member list serve to facilitate technical and business discussions and informal assistance between members.
  • Training and education opportunities for member owners and employees to help run your business more profitably.
  • Reduced registration fees on networking conferences that showcase emerging trends in the industry.
  • Regular updates on opportunities and threats in the paging industry to help your business adapt and grow.
  • Technical committees to assist in the development of common standards and business practices to help improve and maintain the service quality of the entire industry.

Vendor members receive these additional benefits:

Gold Vendors receive:

  • Free ½ page ad in the AAPC Bulletin
  • Free promotional article in the AAPC Bulletin
  • Company logo on AAPC home page
  • Company logo and listing on vendor section of AAPC web site
  • 25% discount on exhibit space at any AAPC conference
  • Opportunity to distribute one promotional piece at any AAPC conference
  • A one-time e-mail blast sent to AAPC members
  • Recognition at any trade shows attended by AAPC

Silver Vendors receive:

  • Free ¼ page ad in the AAPC Bulletin
  • Company logo and listing on vendor section of AAPC web site
  • 15% discount on exhibit space at any AAPC conference
  • Opportunity to distribute one promotional piece at any AAPC conference
  • A one-time e-mail blast sent to AAPC members
  • Recognition at any trade shows attended by AAPC

Bronze Vendors receive:

  • Listing on vendor section of AAPC web site
  • 5% discount on exhibit space at any AAPC conference
  • Opportunity to distribute one promotional piece at any AAPC conference
  • A one-time email blast sent to AAPC members
  • Recognition at any trade shows attended by AAPC

Join AAPC Now! Click here for an application.

AAPC Executive Director
441 N. Crestwood Drive
Wilmington, NC 28405
Tel: 866-301-2272
AAPC Regulatory Affairs Office
Suite 250
2154 Wisconsin Avenue, NW
Washington, DC 20007-2280
Tel: 202-223-3772
Fax: 202-315-3587

AT&T unveils the Moto Q™ 9h Global Smart Device

SAN ANTONIO, Texas, and SCHAUMBURG, Ill., Nov. 1, 2007 — AT&T Inc. (NYSE:T) and Motorola (NYSE:MOT) announced today that the MOTO Q™ 9h global will be available exclusively to AT&T customers in the U.S. beginning tomorrow. The 3G-powered MOTO Q global is the first MOTO Q smart device sold in the U.S. with worldwide capabilities1.

The MOTO Q global is a high-performance smart device with a new, sleek form factor. The MOTO Q global offers AT&T customers a full ergonomic, integrated QWERTY keyboard; outstanding voice quality; downloads at up to 3.6 Mbps via AT&T’s UMTS/HSDPA-based BroadbandConnect network;2 Windows Mobile ® 6; built-in GPS capabilities; Documents to Go® for document editing; Opera browser; seven dedicated shortcut keys; a 2.0-megapixel camera with flash; and support for both a host of enterprise- and consumer-oriented applications and services. These include the debut of My Q Paks, a suite of third-party application bundles designed to meet a MOTO Q global user’s lifestyle needs. These applications are all made possible through relationships with software developers that are members of Motorola’s MOTODEV Developer network.

The MOTO Q global provides access to AT&T’s BroadbandConnect network in more than 200 major metropolitan areas across the U.S. and coverage outside 3G service areas via AT&T’s nationwide3 EDGE network, the largest national high speed wireless data network in the U.S. The EDGE network is available in more than 13,000 cities and towns and along some 40,000 miles of major highways.

Outside the U.S., AT&T customers can use the MOTO Q global in more than 135 countries to access e-mail and other data applications and to browse the Web, and they can make or receive phone calls in more than 190 countries — the largest international wireless footprint of any U.S. carrier.

“The MOTO Q global literally opens up the world to MOTO Q enthusiasts,” said Michael Woodward, Business Voice/Data Products, for AT&T’s wireless unit. “AT&T and Motorola are teaming up to provide our customers with a world-class device, operating platform, applications and services and network experience that they can take with them around the globe.”

“Staying connected, informed and entertained is becoming a way of life for busy professionals and consumers," said Juergen Stark, corporate vice president, Productivity, Motorola Mobile Devices. “With AT&T, the MOTO Q global delivers unparalleled download speeds, on-board memory, messaging, processing power and voice quality, all packaged within a sleek design for the modern consumer.”

Windows Mobile 6 Experience
Windows Mobile 6 provides MOTO Q global users with the familiar look and feel of their desktop computers at home or in the office. Windows Mobile 6 delivers the ability to view e-mail messages in their original rich HTML format with live links to Web and Microsoft Office SharePoint® sites, which means that text and images are displayed as they would be on a Windows PC.

“Windows Mobile gives people the freedom to still be productive away from their desk or home whether sending e-mail, keeping track of their schedule or surfing the Web — while on the go,” said Scott Horn, general manager of Microsoft. “The MOTO Q global is an excellent solution for the person who needs a single mobile device to manage both work and a personal life while staying connected to colleagues, family and friends.”

All Windows Mobile 6 devices include Microsoft’s Direct Push Technology for up-to-date e-mail delivery and automatic synchronization of Outlook® calendars, tasks and contacts through Microsoft Exchange Server®. The MOTO Q global also will support System Center Mobile Device Manager at around the time Mobile Device Manager is available in the second quarter of 2008. The comprehensive, enterprise-grade mobile management security and access server product was announced last week by Microsoft at CTIA Wireless I.T. and Entertainment 2007.

Windows Mobile 6 also offers a set of important device security and management features that include the capability to remotely wipe all data from a device should it be lost or stolen. This feature helps ensure that confidential information remains that way. AT&T has the broadest portfolio of Windows Mobile devices of any U.S. carrier.

E-Mail and Beyond
The MOTO Q global delivers the most personalized, productive and secure mobile e-mail experience by running Motorola’s Good Mobile Messaging 5. Using Good Mobile Messaging 5 on the MOTO Q global, business users get a fully integrated mobile RSS reader and subscription manager, the ability to group and sort e-mail by conversation threads, the ability to customize priority e-mail with personalized notifications and complete calendar capabilities, including real-time free-busy visibility. In addition, Good Mobile Messaging 5 provides IT managers with ultimate control through advanced security and management capabilities, including a mandatory application checker, application blacklisting, granular device-feature lockdown and SD-card and database encryption, all through a single management console with complete over-the-air controls.

In addition, business users will be able to access other services, such as:

  • TeleNav GPS Navigator™. This provides GPS-enabled turn-by-turn voice and on-screen driving direction, colorful 3-D moving maps and traffic delay alerts/rerouting for use in vehicles or while walking.
  • TeleNav Track™. This is a fully hosted, on-demand and comprehensive GPS-based workforce-management solution.

Beyond business uses, the MOTO Q global provides consumers with rich messaging and entertainment experiences. Customers can access their personal e-mail through AT&T’s popular Xpress Mail push e-mail service or POP3/IMAP4 clients and communicate with friends and family via SMS and MMS messages. They can also send instant messages using such popular platforms as AOL®, MSN® and Yahoo!®. The MOTO Q global also comes preloaded with such popular services as AT&T Mobile Music, AT&T’s CV video service, MobiTV® and Web browsing, all through AT&T’s MEdia Net.

AT&T MOTO Q global users will be the first to have access to My Q Paks, which provide bundles of advanced applications geared to a user’s personality and lifestyle. My Q Paks, available only on the MOTO Q global, initially will offer three Paks — of five applications each — that meet the needs of an on-the-go “Road Warrior,” always juggling “Household CEO,” or entertainment-focused “Fun Seeker.” My Q Paks can be downloaded directly over the air to the user’s MOTO Q global through a quick three-step process. Usage is complimentary for one year from date4 of download, and AT&T customers must download their My Q Paks by April 30, 2008. More information regarding My Q Paks can be found at.

Pricing and Availability
For the holidays, the MOTO Q global is expected to be available for a special introductory price of $199.995 at AT&T retail stores nationwide, online at, at select national retailers and through AT&T’s business-to-business sales organizations. Unlimited monthly data plans, which include corporate e-mail, are $44.99 a month with a voice contract. Personal data plans, which include personal e-mail, begin at $29.99 a month for 20MB of data. AT&T also offers an international data plan for the MOTO Q global — 20MB in nearly 30 countries — for an additional $24.99 a month. TeleNav GPS Navigator is available for additional monthly charges of $5.99 for 10 trips and $9.99 for unlimited trips. TeleNav Track service plans range from $12.99 to $21.99 for each device.

For the complete array of AT&T offerings, visit

Note: Certain mobile phone features may not be available throughout the entire network or their functionality may be limited. All features, functionality and other product specifications are subject to change without notice or obligation.

About AT&T
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services and the nation's leading wireless, high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of its three-screen integration strategy, AT&T is expanding its TV entertainment offerings. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at

© 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. For more information, please review this announcement in the AT&T newsroom at

About Motorola
Motorola is known around the world for innovation and leadership in wireless and broadband communications. Inspired by our vision of seamless mobility, the people of Motorola are committed to helping you connect simply and seamlessly to the people, information and entertainment that you want and need. We do this by designing and delivering "must have" products, "must do" experiences and powerful networks — along with a full complement of support services. A Fortune 100 company with global presence and impact, Motorola had sales of US $42.8 billion in 2006. For more information about our company, our people and our innovations, please visit

1 Operates in many major cities and countries where GSM network coverage and roaming agreements are present.

2 Network-dependent feature, not available in all areas. Airtime, data charges and/or additional charges may apply. Wireless e-mail functionality requires an e-mail account with wireless server capabilities.

3 Not available in all areas.

4 With two-year contract and mail-in rebate.

5 Only one My Q Pak bundle may be downloaded for each MOTO Q global purchase. Offer expires and bundles must be downloaded by April 30, 2008. Free use of Zagat to Go and Food and Nutrition Guide will expire six months from date of download. Because data usage charges apply to My Q Paks, we recommend that you purchase an AT&T data plan before download.

Sources: FierceWireless and Motorola


Advertiser Index

AAPC—American Association of Paging Carriers   Northeast Paging
ATCOM Wireless
Ayrewave Corporation   Paging & Wireless Network Planners LLC
CPR Technology, Inc.  Port City Communications
Critical Response Systems (CRS)   Preferred Wireless
CVC Paging   Prism Paging
Daviscomms USA   Ron Mercer
EMMA—European Mobile Messaging Association   Swissphone
GTES LLC   Texas Association of Paging Services
Hark Systems   TH Communications
HMCE, Inc.   UCOM Paging
InfoRad, Inc.     Unication USA
Ira Wiesenfeld   United Communications Corp.
Minilec Service, Inc.   WiPath Communications
Nighthawk Systems, Inc.   Zetron Inc.

Case Parts

pager parts

Above is a sample of what we have, call for a full list.
These parts are fully refurbished to like new condition.
New LCDs and Lenses are also available.

cpr logo

CPR Technology, Inc.

'Serving the Paging industry since 1987'


Europe’s most popular Fire-Pager now available in the USA!
fireman with swissphone pager
  • 32 addresses with 50 user profiles
  • 2-tone format (also available 5- or 5/6-tone)
  • Narrow-band (12.5 KHz) or wide-band capability
  • Large display for clarity at a glance
  • Four minutes voice memory (RE629 Stored Voice)
  • Water resistant case
  • Synthesized, multi channel option

RE629 Voice — the comfort model
Ideal for use in all alarm and emergency turn-out networks. Can be adapted at any time to fit changing assignments.

RE629 Stored Voice — the premium model
Offers a voice memory with a four-minutes recording capacity. All alarms are archived and can be replayed as often as is required.

display Stopwatch
Once an alarm has been received, the stopwatch starts running in the display until acknowledged. You can thus tell the urgency of the current alarm at a glance.

North-American Office
Paul Kaiser
1460 Main Street, Suite #9
Sarasota, FL 34236
Phone: 800-596-1914 • Fax: 941-955-8432

INFORAD Wireless Office

Wireless Messaging Software

AlphaPage® First Responder (Windows 2000, XP, Vista). When the message matters, AlphaPage® First Responder is the fast, reliable, and secure solution Emergency Management Professionals choose. AlphaPage® First Responder is designed for the modern professional who requires full-featured commercial wireless messaging capabilities that include advanced features such as automated Route-on-Failure, custom message templates, and secure messaging with SSL encryption. AlphaCare™ extended premium support plans are also available. For more information on all InfoRad Wireless Messaging software solutions, and fully supported free demos, please click on the InfoRad logo.

InfoRad logo left arrow CLICK HERE

InfoRad Wireless Office

minilec service logo

Newsletter repair prices—starting at:

  • $6.50 labor for numeric or alphanumeric pagers
  • $12.00 labor for 2-way pagers
  • $19.50 labor for cellular phones

**Special pricing on cellular and pager refurbishment**

motorola logo Motorola Authorized Service Center for Paging and Cellular.

Ask for Special Newsletter Pricing.

Please call: 800-222-6075 ext. 306 for pricing.

E-mail: left arrow CLICK HERE
Minilec Service, Inc.
Suite A
9207 Deering Ave.
Chatsworth, CA 91311
Minilec Service


The Best in Paging Is Also the Biggest!


Zetron’s Model 2700:
Our largest-capacity paging terminal.

  • Supports over 1,000,000 subscribers.
  • Fully redundant design features RAID-1-mirrored, hot-removable disk drives.
  • Supports remote access to Windows®-based user-management software.
  • Supports E1 trunks, T1 trunks, analog trunks, and dial-up modems.
  • Includes extensive voice-messaging features.
  • Provides Ethernet interface for e-mail and paging over the Internet.
  • Provides an ideal replacement for Unipage or Glenayre™ systems.
  • When used with the Model 600/620 Wireless Data Manager, a simulcast network can be connected to the Model 2700 over Ethernet links.

Contact Zetron today to discuss your paging needs.

Zetron, Inc.
P.O. Box 97004
Redmond, WA 98073-9704 USA
Phone: 425-820-6363
Fax: 425-820-7031


$500.00 FLAT RATE

TAPS—Texas Association of Paging Services is looking for partners on 152.480 MHz. Our association currently uses Echostar, formerly Spacecom, for distribution of our data and a large percentage of our members use the satellite to key their TXs. We have a CommOneSystems Gateway at the uplink in Chicago with a back-up running 24/7. Our paging coverage area on 152.480 MHz currently encompasses Texas, Oklahoma, New Mexico, Louisiana, and Kansas. The TAPS paging coverage is available to members of our Network on 152.480 MHz for $.005 a transmitter (per capcode per month), broken down by state or regions of states and members receive a credit towards their bill for each transmitter which they provide to our coverage. Members are able to use the satellite for their own use If you are on 152.480 MHz or just need a satellite for keying your own TXs on your frequency we have the solution for you.

TAPS will provide the gateways in Chicago, with Internet backbone and bandwidth on our satellite channel for $ 500.00 (for your system) a month.

Contact Ted Gaetjen @ 1-800-460-7243 or left arrow CLICK TO E-MAIL


daviscomms usa

     Available Soon!     
  • VoIP WiFi SIP Phone - 801.11 b/g
  • Quad Band GSM Phone
  • MTD1000 GPRS/GPS Mobile Tracking Device
802.11 b/g VoIP
WiFi SIP Phone
  • Virtually free calls anywhere in the world with Internet connection
  • 2-way text messaging and voice call for hassle-free enterprise communication
  • 2.412 – 2.848 GHz
  • 64 Mb (Flash) + 128 Mb (SRAM)
Quad Band
GSM Phone
  • GSM-850 /EGSM-900/
  • DCS-1800/ PCS-1900
  • GPRS: Type-B Class 10
  • 128 Mb (Flash) + 64 Mb (SRAM)
  • Micro SD card (up to 1GB)
  • USB & Bluetooth Connectivity

* Specifications Subject to change without notice

Mobile Tracking
Physical Specs
  • 87 x 57 x 30 mm
  • 100g (including battery)
  • 8-30V Operating Voltage
  • 1 TX and 1 RX RS232 comm. port (interface to PC)
  • 4/3 Digital In/Out Ports
  • Serial Speeds-4800 bps thru 115,200 bps
  • Vehicle Tracking Device
  • Anti-Theft
  • Personal Emergency alert with panic button (option)
GSM/GPRS Receiver Specs
  • Quad band GSM GPRS
  • ESTI GSM Phase 2+ Standard
  • Multi-slot Class 10 GPRS Module
  • GPRS, SMS]
  • Supports 1.8V & 3V SIM Card
daviscomms GPS Receiver Specs
  • 12 Channels with continuous tracking
  • L1 (1575.42 MHz) Frequency
  • Accuracy:
    • Position: 10m (CEP)
    • Velocity: 0.2 m/s (50%)
    • Time: 20 ns RMS (static mode)

For information call 480-515-2344 or visit our website
Email addresses are posted there!

NRG™ batteries by Motorola*
ucc wireless photo
Call me today to find out how you can get NRG™ replacement batteries by Motorola.
  • Very competitive pricing
  • Quality performance
  • The NRG™ series of replacement batteries are compatible with:
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green diamond  Kenwood green diamond  Yaesu/Vertex
green diamond  M/A-COM green diamond  And Others

United Communications Corp.
Call today: 888-763-7550
Fax: 888-763-7549
62 Jason Court, St. Charles, MO 63304

* NRG™ batteries are distributed by Motorola.

motorola original


deafwear logo

The Police Service of Northern Ireland Police has launched a new Emergency SMS text messaging registration scheme to allow the deaf, hard-of-hearing and speech impaired to be able to contact the Emergency Services in an emergency.

dpp partnership

This new service will also enable police to pass on requests for assistance to the Fire and Ambulance service as well.

It has to be emphasised this is a new service for EMERGENCY contact with the three emergency services.

PLEASE NOTE: As the service is only available to pre-registered users who complete an application form here,

SMS stands for short messaging service - a service provided by mobile networks that enables users to send a ‘text’ message to another mobile user.

sign community


No mobile phone company can guarantee that all messages will arrive immediately after they are sent. Any service such as this, can and will be affected by different network conditions. Therefore we cannot guarantee that your message will be received immediately, but we shall endeavour to make the service as effective as possible. If you have not received a text acknowledgement, please make alternative arrangements depending on the degree of urgency of your call.

nokia phone Only use text messaging as a last resort and only in an Emergency.

Q. Why have the police introduced a text messaging service?

A. Deaf, hard-of-hearing or speech-impaired people may experience difficulties in trying to contact the emergency services using a mobile phone because they cannot hear the spoken word very well, if at all.

At present it is not possible to send a text message to ‘999’. To get round this problem, the PSNI have created a new special number specifically for text messages and only for Emergency Calls.

Q. Who can use this service?

A. The service is ONLY available to deaf, hard-of-hearing or speech impaired people who register to use it in advance. The service is NOT available to anyone else.

Q. How will the service work?

A. People who are Deaf, hard-of-hearing or speech impaired must register, in advance by completing the application form here. Then, in the event of an emergency, they can text the police directly.

Once you have been registered your details will be passed directly to one of our DLO's. (Disability Link Officer's)

DLO's are specially trained officers who look after all sections of the community who is deaf, hard-of-hearing and or speech impairment or suffers from some form of disability, their responsibility will be to confirm your registration details and to quality assure the service provided to you through the SMS service.

Their principal aim is to build partnerships with anyone in our community who has any form of dibilating aspect to their lives and to ensure the Policing service you receive, meets your needs.

How the system operates

Stage 1

If you are not registered for the system you will get the following message.

"You are not yet in the system. Please use Minicom / fax / others to ask for help. To join the system, please ask the BDA for a form or go to the PSNI website."

screen 1
Stage 1

Stage 2

The first time you register an automated response will say:

"Your personal details are in the system now. Please use this number ***** (SMS) from now on for emergency only."

screen 2
Stage 2

Stage 3

When you send a message requesting an emergency service an automated response will say:

"Received your message. We will contact you asap. Thank you."

screen 3
Stage 3

Stage 4

When controller has read your message, you will receive a second message from Police stating:

"We are sorting out your message and will let you know soon as possible."

screen 4
Stage 4

Stage 5

A third message will arrive on your phone from Police outlining what they are doing about your call, it is for this reason these is no screen show below, as messages will be a human response to the request.

Q. What sort of information will the police need?

A. To enable us to respond adequately, it is crucial that the user provide the following information:

  • Details of where you are (e.g., street name, recognised place, feature, egg, church, library, museum, shop name, company name etc)
  • The location of any incident which has taken place
  • Why and which service you need (give brief details of what has happened)

Q. What if I need the fire or ambulance service, not the police?

A. If you send a text message using the special number, your message will be passed to the main police control centre in Belfast. If you need the fire or ambulance service, our operators will relay message to the appropriate service on your behalf and their operators will deal with your call as appropriate. Please note the only people who will text you is the Police.

Q. How will I know if the police have received my call?

A. An automatic acknowledgement will be sent back to your mobile phone, confirming a message has been logged with the appropriate emergency service.

Q. Why do I need to register to use this service?

A. By asking people to register to use this service, we hope it will help to reduce the risk of false or hoax calls. This should allow us more time to deal with genuine calls for assistance in the most appropriate and effective manner.

Q. What happens if I don’t register? Will the police still receive my text message?

A. No. The service is only available to callers registered on a database. If you have not registered in advance, your call will not be accepted and your message will not reach the Police.

Please allow 21 days for your registration to take effect. During this period, you will not be able to use the service.

Q. Can I use the service for sending non-urgent messages to the police?

A. No, the service is strictly for emergency messages. However, we will monitor the service and, in time, MAY extend it to include general messages.

Q. What if I don’t want to use text messaging can I still use other methods of contacting the police?

A. Yes. The PSNI are currently piloting this service, which is designed to be an alternative method of contacting the emergency services for those with hearing difficulties. Minicom and Typetalk systems are still available and can be accessed in the normal way — click here for a list.


  • The success of this service depends on the accuracy and detail of the information you provide. It is extremely important that you follow the instructions carefully, especially in relation to giving your exact location.
  • You can only be certain that your message has been received if you receive an acknowledgement.
  • Unfortunately, we cannot guarantee that your message will be received immediately, but we shall endeavour to make the service as effective as possible.
  • If your message is passed to other services such as fire or ambulance, The PSNI cannot be held responsible for any acts or omissions arising once your message has been forwarded.
  • Application forms are also available from local deaf centres and associations.


Source: Police Service of Northern Ireland


  • January 11, 1997—Telstar 401 suffers a short in the satellite circuitry—TOTAL LOSS
  • May 19, 1998—Galaxy 4 control processor causes loss of fixed orbit—TOTAL LOSS
  • September 19, 2003—Telstar 4 suffers loss of its primary power bus—TOTAL LOSS
  • March 17, 2004—PAS-6 suffers loss of power—TOTAL LOSS
  • January 14, 2005—Intelsat 804 suffers electrical power system anomaly—TOTAL LOSS


Allow us to uplink your paging data to two separate satellites for complete redundancy! CVC owns and operates two separate earth stations and specializes in uplink services for paging carriers. Join our list of satisfied uplink customers.

  • Each earth station features hot standby redundancy
  • UPS and Generator back-up
  • Redundant TNPP Gateways
  • On shelf spares for all critical components
  • 24/7 staffing and support

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For inquires please call or e-mail Stephan Suker at 800-696-6474 or left arrow

New ReFLEX Telemetry Module

atcom wireless
  • Easy To Use
  • Small
  • Reliable
  • Data Communications

at300   ATM300

check RF Protocol:
       ReFLEX™ 2.7.2
check Interface Protocol with host:
   CLP (Motorola FLEXsuite™)
check Parameter Settings:
   PPS Software (PC application)
check Message size — Transmit and Receive:
   Up to 8 Kbytes, depending on carrier)

 Download the complete specification here. left arrow

 Cory Edwards
 Director of Sales & Operations
 ATCOM Wireless
 Telephone: 800-811-8032 extension 106
 Fax: 678-720-0302
 E-mail: left arrow
 Web site:
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Curry General Hospital presents first Curry Kudos award to Allen Boice

Published: October 31, 2007

curry county
Doug Jamieson, board chair, left, presents award to Sheriff Allen Boice and Mike Brace, EMS director, right.
Submitted photo

The Curry General Hospital Board of Directors this month awarded the first CGH Curry Kudos certificate to Curry County Sheriff Allen Boice and his emergency communications team.

The award recognizes the county's response in restoring paging service to the hospital when its longtime service ended abruptly in October.

The county will allow the hospital district to share its state-of-the-art system, saving the hospital an immediate expenditure of more than $100,000.

Paging services are essential in cases of emergency in Curry County to supplement cell phone communications. Pagers are routinely carried by physicians and other clinical staff on call at Curry General Hospital.

Others who worked with the Curry General Hospital maintenance and nursing departments to facilitate the service include Curry County Sheriff's Department Captain Dennis Dinsmore, Emergency Medical Services Manager Michael Brace; Gold Beach Police Chief Russ Merkley; and Dennis Cassel, technician with Day Wireless Systems.

The Curry Kudos award will be given throughout the year, or annually, to individuals and organizations that go above and beyond the call of duty to help further the mission of the Curry General Hospital Health Network, a non-profit family of health centers serving all of Curry County.

The CGH Health Network mission is to provide healthcare of the highest quality with genuine caring and compassion.

Source: Curry County Reporter

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Intelligent Solutions for Paging & Wireless Data

WiPath manufactures a wide range of highly unique and innovative hardware and software solutions in paging and mobile data for:

  • Emergency Services Messaging
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PDT2000 Paging Data Terminal

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  • Built-in POCSAG encoder
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Paging Controlled Moving Message LED Displays

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PDR2000/PSR2000 Paging Data Receivers

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Specialized Paging Solutions

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  • Paging software and customized solutions
  • Message interception, filtering, redirection, printing & logging
  • Cross band repeating, paging coverage infill, store and forward
  • Alarm interfaces, satellite linking, IP transmitters, on-site systems

Mobile Data Terminals & Two Way Wireless  Solutions
mobile data terminal
  • Fleet tracking, messaging, job processing, and Field service management
  • Automatic vehicle location (AVL), GPS
  • CDMA, GPRS, ReFLEX, conventional, and trunked radio interfaces
pdt 2000 image
radio interface

WiPath Communications LLC
4845 Dumbbarton Court
Cumming, GA 30040
4845 Dumbbarton Court
Cumming, GA 30040
Web site: left arrow CLICK
E-mail: left arrow CLICK
Phone: 770-844-6218 Office
770-844-6574 Fax
805-907-6707 Mobile
WiPath Communications

I am an authorized Manufacturer Representative for WiPath Communications. Please contact me directly for any additional information. left arrow CLICK

Preferred Wireless
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Equipment For Sale
2 Aluminum Equipment racks
1 Outdoor Motorola Cabinet (many others)
1 Outdoor Hennessey Cab w/AC
10 Glenayre PM-250C (NEW) Power Monitor Panels w/Alarms
13 RL-70 XC Midband Link Receivers
  Several New 900 MHz Antennas
Link Transmitters:
1 Glenayre QT6994, 150W, 900 MHz Link TX
3 Glenayre QT4201, 25W Midband Link TX
3 Glenayre Hot Standby Panels
3 Motorola 10W, 900 MHz Link TX (C35JZB6106)
2 Motorola 30W, Midband Link TX (C42JZB6106AC)
VHF Paging Transmitters
8 QT-100C, 100W VHF, TCC, RL70XC
1 Glenayre GL-T8311, 125W
1 Motorola PURC 5000, 350W, ACB
5 Motorola PURC 5000, 125W, ACB or TRC
2 Motorola PURC 5000, 350W, ACB or TRC
6 Motorola Nucleus 350W, NAC
UHF Paging Transmitters:
10 Glenayre GLT5340, 125W, DSP Exciter
3 Motorola PURC 5000, 110W, ACB
2 Motorola PURC 5000, 225W, ACB
900 MHz Paging Transmitters:
1 Glenayre GLT 8600, 500W
35 Glenayre GLT-8500, 250W, C2000, I20
10 Motorola PURC 5000, 300W, DRC or ACB
6 Glenayre QT-7995, 250W (will part out)
GL3000 & Unipage Cards—Many misc. cards.
1 Complete GL3000L w/ T1s, 2.2G HD, LCC

left arrow CLICK HERE

Too Much To List • Call or E-Mail
Preferred Wireless
Rick McMichael
888-429-4171 left arrow
Preferred Wireless
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Satellite Uplink
As Low As $500/month

  • Data input speeds up to 38.4 Kbps
  • Dial-in modem access for Admin
  • Extremely reliable & secure
  • Hot standby up link components

Knowledgeable Tech Support 24/7

Contact Alan Carle Now!
1-888-854-2697 x272

arrow Paging & Two-Way Radio Service Centre arrow
  • Supplier of Motorola and Unication
    pagers, offering an extensive range of
    UHF and VHF models
  • Repair service on all Motorola pagers
    and two-way radios
  • Motorola's appointed service centre for
    parts, repairs and accessories

Contact us to find out more:
Tel: +44 (0)2380 666 333

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EMBARQ Unmasks Four Communications Urban Legends

Trick or Treat, EMBARQ separates fact from fiction

October 29, 2007: 08:00 AM EST

OVERLAND PARK, Kan., Oct. 29 /PRNewswire-FirstCall/ — While the leaves begin to change, the air starts to chill, and little ghosts and goblins prepare to roam the neighborhoods, EMBARQ is busting some of the most popular communications industry urban legends.

Dallas Hayden, manager of Investigations and Law Enforcement Support at EMBARQ, sorts out fact from fiction. "Urban legends are stories many people assume are 'fact,' when in reality they are nothing more than stories passed from one person to the next. Some may be factual, but others are nothing more than a fictional story."

Here are several examples:

Urban Legend #1: Wireless phone users must register their numbers with the National Do Not Call registry to keep their numbers from being released to telemarketers.

"This is totally false," says Hayden. "Telemarketing calls to wireless phones are illegal in most cases because the Federal Communications Commission prohibits telemarketers from using automated dialers to call cell phones. Since automated dialers are the industry standard, most telemarketers can't call consumers on their cell phones without consent."

Urban Legend #2: Inmates in prisons can call and "trick" people into accepting collect calls that go to another number not associated with the victim.

"This, unfortunately, can be accomplished," said Hayden. "And it's not just inmates who can do this. If a victim gets a call from someone saying they are in jail, for example, and misdialed and requests the victim dial *72 followed by a number, don't do it. This will activate the victim's call forwarding feature."

If this happens, Hayden says, any call to the victim's number goes to the forwarded number. The scammer then has people call the victim's number and the scammer gets the call. This can get expensive if people make collect calls to the scammer.

Hayden says everyone should examine their bills to make sure they aren't being charged for calls they haven't made. If someone does fall for the scam, they need to turn off their call forwarding feature and call the EMBARQ(TM) business office.

Urban Legend #3: Calling #77 on a cell phone in any state will connect you with highway patrol dispatchers in that state.

"This legend is mostly false," said Hayden. "Calling #77 in some states may connect you with that state's highway patrol, but it doesn't work everywhere. Other states use codes such as *77, #55, *55, *47 or *HP, and some states have no emergency cell phone code at all."

Hayden advises customers that if they have a highway emergency, the best approach is usually to call 911.

Urban Legend #4: Phone customers have been tricked into calling phone numbers with 809 area codes that result in high charges on their phone bills. "This scam is real," warned Hayden, "and it is also used with area codes other than 809."

The scam works like this: A scammer calls a customer and leaves a message on their answering machine or pager telling them to call a number with an 809 area code to collect a prize or get information about a sick or injured relative. When people call the number, they think they are making a long distance call within the United States.

"In reality, the call is going to the Dominican Republic or other high-cost calling area," said Hayden. "Victims are unaware they are being charged international rates until they receive their phone bills."

Hayden added that "it is especially hard for us to resist calling the number when the message you received indicated your loved one was sick or injured and that you needed to call immediately. But beware! Look first at the area code, if you don't know where it is, look it up and use your common sense about whether you know anyone in that area. Once you are sure the area code is domestic you can make an educated decision about calling the number back."

Hayden cautioned all telephone users that "the bottom line for this or any phone scam is for the consumer to always be cautious about dialing any number, calling anyone, or responding to anyone they don't know. These schemes are not uncommon and they can happen to anyone. Don't let the 'trick' be on you."


Embarq Corporation , headquartered in Overland Park, Kansas, offers a complete suite of common-sense communications services. The company has approximately 19,000 employees and operates in 18 states. EMBARQ is included in the S&P 500.

For consumers, EMBARQ offers an innovative portfolio of services that includes reliable local and long distance home phone service, high-speed Internet, wireless, and satellite TV from DISH Network(R) - all on one monthly bill.

For businesses, EMBARQ has a comprehensive range of flexible and integrated services designed to help businesses of all sizes be more productive and communicate with their customers. This service portfolio includes local voice and data services, long distance, Business-Class DSL, wireless, enhanced data network services, voice and data communication equipment and managed network services.

EMBARQ believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. For more information, visit



gtes logo

Russ Allen, President
2736 Stein Hill Lane
Custer, WA 98240
Tel: 360-366-3888
Cell: 360-820-3888


GTES has recently made the strategic decision to expanding its development activities to include wireless location technologies; a market that researchers forecast could reach $3.6 billion by 2010. In support of this new strategic direction, GTES has developed SHERLOC™ a complete one-stop wireless location service, providing the flexibility of being protocol neutral and network agnostic. Targeted at business customers who need to track their high-value shipments or better manage their service or delivery fleets, SHERLOC™ is a hosted application that combines configuration flexibility with ease of use.

GTES is offering SHERLOC™ services both directly and through authorized resellers. If your company has an interest in finding out how location services can enhance your revenue stream, and has the contacts and expertise to make you successful in the location marketplace, please contact us for further information at and select “Reseller Opportunities,” or call us at 770-754-1666 for more information.
Your Professional Services Partner

GTES is the only Glenayre authorized software support provider in the Paging industry. With over 200 years of combined experience in Glenayre hardware and software support, GTES offers the industry the most professional support and engineering development staff available.

Continued Support Programs
GTES Partner Program
Product Sales
On-Site Services
Software Development
Product Training


Prism Paging

prism logo

Prism Message Gateway Systems
Modular and Configurable

Your Choice of Options

  • Radio Paging Terminals
  • Voicemail Systems
  • E-mail and Network Text Messaging Systems
  • Digital Trunk Switching Systems
  • Digital Trunk and Voicemail Concentrators
  • Remote Network Encoders
  • TNPP Network Routers

Popular Choice for Domestic and International

  • Commercial Paging Carriers
  • Private Paging Systems
  • Hospitals
  • Public Safety
  • Federal, State and Local Government
  • Industrial Paging
  • Energy Companies – Load Management

Logical Choice

  • Replace Outdated, UNLICENSED Paging Terminals
  • Eliminate Outrageously High Support Costs
  • Add New Paging System with ALL THE FEATURES
  • Provide Your Customers With Features They Want
  • Designed and Supported by Industry Experts

Go ahead . . . be choosy . . . choose Prism Systems International

Prism Paging
300 Colonial Center Parkway,
Suite 100
Roswell, Georgia 30076 USA
Telephone: 678-353-3366
Internet: left CLICK HERE
E-mail: left arrow CLICK HERE
Prism Paging

See the Prism Paging video

Streaming Video from the
World Business Review web site


Communication Tools

Everyone stays connected with these high-tech products.

by Pam Sheppard
Your Church, May/June 2005

As a courtesy to others, church attendees are usually asked to turn off cell phones, pagers, and any other electronic devices they may be carrying during the weekly worship service. As disruptive as these forms of communication can be at the wrong times, more people—including pastors and church staff— are becoming dependent on these technologies for staying informed.

Today, churches have diverse needs for communicating to its staff, its members, and its guests—both during and after church services. It's a never-ending job and a vital part of the church's ministry. Here are some of the latest products that offer state-of-the-art communication solutions to churches around the country.

Parental Paging
One of the most important communication needs during a church service, at least to parents of small children, is to reach a parent quickly when a child needs them. For churches with growing families, making sure that parents have a direct line of communication to the children's ministry is critical.

One of the quickest and most discreet ways to reach a parent during a church service is through a silent or visual pager. This technology ensures that church service interruptions are kept to a minimum. Microframe Corporation offers the MultiPage system—a wireless paging system designed to reach parents, church staff, and volunteers. Its single transmitter has a ½-mile range.

Most churchgoers are familiar with the electronic light-emitting diode (LED) boards used for paging parents, staff, or additional nursery workers during services. When a number flashes on the board, parents start digging in their pockets or purses to see if they hold the matching number, a sign that the parent is needed in the children's ministry area. Visual pagers can also be used to communicate to staff that additional workers are needed in the children's area.

Microframe's hand-held vibrating pagers also provide silent communication and discreet notification for parents. Some churches use the pagers as an added security measure by restricting the checkout of a child to parents who have a pager.

Providing a secure and appealing environment for their children's ministry is a tremendous priority for pastors and administrators, says Gwen McCullough, advertising executive for Microframe Corporation. "It's also an excellent way to assure visiting parents and guests that you are concerned for their children, which ultimately leads to an increased attendance and membership," she says. "This gives parents peace of mind so they can relax and enjoy the service."

Today, more than 9,000 churches use Microframe nursery paging systems to stay connected to parents. Over 35,000 LED systems have been sold in nearly 20 years.

Keep Staff and Volunteers Informed
The MultiPage system also offers a communication device called the Informant to help workers in the children's ministry area. Similar to a traffic stoplight, the Informant keeps children's workers informed of the status of the church service. For example, a green light means the service is in progress, a yellow light means the service is coming to a close, and a red light means the congregation has been dismissed.

"The Informant is beneficial for managing time," says McCullough. "Children's workers can start and complete certain activities when they know how much time they have left until the service is dismissed. It also allows them to prepare the children for their parents to pick them up quickly and efficiently without standing in long lines while the class is being wrapped up."

"I only wish we had the Informant ten years ago," says Richard Maus of Cornerstone Church in Toledo, Ohio. "With nearly 700 kids in 11 classes running simultaneously, it is something our workers rely on greatly. It's so easy to install and even easier to operate."

For the pastor who records sermons, communicating with the sound booth operator is extremely important. Microframe offers digital clocks and timers in wired and wireless models. This is especially important if videotaping or recording the service. The timer enables the pastor and sound booth operator to stay in sync without confusion or disruption.

Coordinate Schedules and Resources
With all the activities going on in churches today, it seems as though the church never sleeps—it's always open. Communication between the church and congregation is key. All these activities bring the need for constant juggling of room and resource schedules, finding volunteers, adding the event to a schedule, possibly selling tickets, promoting events, and more.

ServiceU Corporation provides churches the cure for "schedulitis" with their popular web-based scheduling system, EventU. According to company figures, more than 30 percent of the fastest growing churches in the country are using EventU. To get started with EventU, all you need is an Internet connection, an Internet e-mail address, and a web browser. Products offered through ServiceU automate all the processes for managing events, and give everyone a single place to find the most up-to-date information about events.

Tim Whitehorn, founder and president of ServiceU Corporation, says their primary goal is to help churches get people involved. ServiceU's website offers free tips on getting more people involved with your church. "The less time staff spends on administrative tasks, the more time they have for ministry," says Whitehorn.

ServiceU offers three versions of their online scheduling and event management software: EventU, EventU Basic, and TransactU. EventU includes complete scheduling software for events, resources, rooms, volunteers, and more. Its features include tracking of resources and facilities, routing of requests for approval, real-time request status, volunteer management, online event registrations, and e-mail newsletters.

The EventU Basic product includes online calendar software without the advanced features, and TransactU allows churches to accept payments of online registrations and online donations.

Messages to the Masses
Effective and timely communication is a key element for growing a congregation, engaging church members, and avoiding breakdowns. Since 1989, tens of thousands of churches have found PhoneTree to be a valuable communication tool.

By combining telephone, e-mail, text messaging, and other technologies, PhoneTree is a powerful, automated message delivery system and more. PhoneTree can import phone lists from many different church management software programs so there's no need to re-enter all the information. It conveniently combines phone calls with e-mails in one tool, and allows remote access from any phone in the event you need to record emergency outbound messages. Reports can be automatically e-mailed, faxed, or printed.

PhoneTree is useful for volunteer recruiting, emergency notification, sending out appointment reminders, planning events, answering frequently asked questions, communicating with shut-ins, and much more.

While PhoneTree offers five different models, the model 2500 is the most popular with churches because of its many features, cost, timesaving benefits, and ease of use, according to Michael Euliss, vice president of marketing at PhoneTree. Euliss says over the years, church leaders have learned that PhoneTree does much more than communicate with church members.

"Used often, it can help churches engage their congregation—that is, getting more than the standard 20 percent involved and creating excitement and ownership for the church and its members," says Euliss.

The PhoneTree 2500 includes a volunteer management feature that tackles the age-old problem of churches engaging only 20 percent of the people to do 80 percent of work. This feature ensures everyone is getting asked to volunteer—not just the top 20 percent who usually say yes.

For example, the PhoneTree 2500 calls your list of volunteers automatically and then stops calling when it receives the requested number of positive responses. It can then move those who said "yes" to the bottom of the list. The next time you use PhoneTree to place outbound calls looking for volunteers, the system starts contacting from the top of the list, ensuring that everyone gets asked in turn.

What about busy signals, answering machines, and kids who hang up the phone when they hear a recording? The PhoneTree system empowers users to handle these kinds of situations. For instance, PhoneTree can help you avoid the hang-up response by requiring recipients to press "9" to hear a message. PhoneTree can also offer specific information to those called. And when answering machines pick up calls, PhoneTree can play a different message.

Updating call lists is easy with the help of PhoneTree reports. After a job is complete, PhoneTree reports whether calls were answered by a human voice, an answering machine, or never answered. It also reports phone numbers that are out of service so you can keep your phone list up-to-date.

Communication Channels
"Churches who communicate effectively with their members have proven that they retain and grow their membership base," says Ralph Conley, CEO of eGOware. But with so many choices of communication technologies—e-mail, voicemail, pager, cell phone, and fax—how do you know the best way to communicate with each member of your congregation?

In the case of eGOware's Desktop Ministries, your members tell you how they want to receive information. Through its patented messaging and alert system, Desktop Ministries allows churches to instantly reach a church member or member group through their home phone, cell phone, pager, pda, or desktop computer.

Conley says churches love the multi-functionality of Desktop Ministries. "Whether canceling church due to inclement weather or sending the pastor's sermon in video format to the member's computer desktop, churches now have a unique way of getting the word out," he says.

With its base product, the Private Communication Channel, Desktop Ministries allows churches to create communication channels for groups such as new members, young adults, couples, children, seniors, and the unchurched community. It's also a great way to distribute prayer requests.

The channels are private and secure, and enable churches to communicate with their members without the hassles associated with e-mail. Desktop Ministries also provides your church members with a central location that will organize all your information, allowing it to be viewed online or offline.

Desktop Ministries uses a private Internet communication channel instead of e-mail to deliver messages and data files to the recipient's computer desktops. This proprietary Internet channel uses patented "push-pull" technology to create a church member channel.

Unlike e-mail, Desktop Ministries guarantees 100-percent delivery of all messages, even when users change e-mail addresses or Internet providers. And there is no firewall or spam filter to contend with. Desktop Ministries communications can be sent or received without an investment in information technology skill or hardware (other than personal computers). A church can electronically publish, update, and measure the results of its communications by simply typing into a personal computer.

Desktop Ministries offers these additional features: desktop branding that includes a church's logo that gets installed on members desktops, targeted direct messages, interactive billboards, multiple web and e-mail links, offline access to document files and messages, automatic desktop alert of new information, and real-time view of user statistics.

Internet-Based Broadcasting
Some messages need to go out immediately, such as when a church closes due to threatening weather. Helping churches get the word out quickly is OneCall Now, which provides an Internet-based phone tree service that allows churches to contact their members by delivering messages within minutes.

According to Steve Fields, director of business development for religious markets, OneCall Now is the first company to offer an affordable calling plan that allows the church to make unlimited calls throughout the month for a low flat fee. He says one of their product's top features is the ability to record and deliver a message by calling a toll-free number from anywhere in the world.

Other features include the ability to display the church's telephone number when calls are placed (great for people who use caller id to screen calls); the ability for members to call a toll-free number to listen to the message; the ability to break main calling rosters into smaller subgroups like prayer chains, elders, deacons, committees, and more.

With OneCall Now, churches can quickly announce church holiday programs, send a devotional to the congregation, send a request for volunteers for an upcoming event, and share prayer requests. "It's often difficult to measure some benefits, but the power of prayer is not one of them," says Fields. "When everyone on the prayer chain receives the concern and begins to pray for that person, anything can happen."

OneCall Now has been in business for over two years and has designed calling plans for churches from 50 members to 10,000 members. Churches can either enter their calling list information online, or they can send a data file with the information to OneCall Now. Reports are viewed online.

PhoneTree's OnDemand™ service, launched in 2004, also addresses the need for making many calls quickly. OnDemand is now built into every PhoneTree USB Church System, and it offers the option of Internet-based broadcasting to make a lot of calls fast. Rather than letting the church office PhoneTree system place all the calls, the message is sent to a website where a phone system sends many calls simultaneously. You can choose either the standard PhoneTree method or OnDemand for each message.

Synergistics Voice Broadcasting is another web-based communication product that allows up to 99 different distribution lists, each with no size limit.

Thanks to these advanced communication products, you can multiply your ministry by saving time and money. Now you can go from just preaching to the choir to reaching the masses—all in a matter of a click and a dial.

Source: ChristianityToday

Unication USA




unication logo

The Paging Industry expects quality, reliable, and high performance paging products.

We at Unication have listened and delivered.


M90™ Messenger™—Our newest ReFLEX 2-Way Advanced Messaging solution. Finally the Industry has a true replacement for the Motorola T900 but with more features and improved RF performance.

  • One-Way Pagers
    • Alpha Elite and Alpha Gold—Our top of the line FLEX™ / POCSAG, 4-line alphanumeric pagers with an identical user interface and comparable RF performance to the Motorola Elite and Gold pagers.
    • NP88—Our newest numeric FLEX / POCSAG pager with the best backlight in the Industry.
  • Telemetry
    • We offer RF and decoding solutions.
alpha elitealpha goldnumeric

About Unication Co., Ltd.

  • A Taiwan company founded in 1992 with extensive experience designing and manufacturing paging and broadband products.
  • An ODM to major telecommunications companies.
  • More than 300 associates worldwide with Engineering Design Centers in Taipei, China and Vancouver, BC. The engineering team has years of experience in wireless systems, embedded SW, RF design and protocols for infrastructure and pagers.
  • Our Accelerated Life Testing facility ensures the highest quality of products for our customers.
  • ISO 9001 and 14001 Certified
  • Fully licensed by Motorola for product design technology and the FLEX Family of Protocols.
  • Sales and Engineering support office in Arlington, Texas.
unication logo

  Contact Information

  Kirk Alland
  Unication USA
  1901 E. Lamar Blvd.
  Arlington, TX 76006
  (817) 926-6771

Unication USA
Hark Technologies

hark logo
Wireless Communication Solutions

isi image

ISI-LX Internet Serial Interface with Protocol Conversion

  • Converts Serial TAP message to SNPP, SMTP, or WCTP
  • Pass through Serial Data to TCP/IP and TCP/IP back to Serial
  • Supports Ethernet or PPP Connection to Internet w/Dial Backup
  • Includes 4 Serial Ports for Multiplexing Traffic
isi image

IPG Internet Paging Gateway

  • No Moving Parts Such as Hard Drives or Fans to Fail
  • Supports 10Base-T Network Connection to Internet
  • Accepts HTTP, SMTP, SNPP, and WCTP from Internet
  • Sends TAP or TNPP to Your Paging Terminal


  • Inexpensive method of automating your paging monitoring
  • Uses standard paging receiver
  • Available in 152-158 POCSAG or 929 FLEX (call for others)
omega image

Omega Unified Messaging Server

  • Full Featured Internet Messaging Gateway
  • TAP Concentrator and TNPP Routing Functions w/TNPP over Internet
  • Serial Protocols Supported: GCP, SMDI, SMS, TAP, TNPP
  • Internet Protocols Supported: AIM, HTTP, SMPP (out only), SMTP, SNPP, and WCTP
  • Full Featured, Easy-to-use Voice/Fax/Numeric Mail Interface
  • One Number For All Your Messaging
  • Optional Hot-swap Hard Drives and Power Supplies Available
Please see our web site for even more products designed specifically for Personal Messaging carriers. For example, the Omega Messaging Gateway and Email Throttling Gateway (anti-spam).
Hark Technologies
3507 Iron Horse Dr., Bldg. 200
Ladson, SC 29456
Tel: 843-285-7200
Fax: 843-285-7220
E-mail: left arrow CLICK
Hark Technologies


BloostonLaw Telecom Update
Vol. 10, No. 41
October 31, 2007

FCC Extends LNP To VoIP Providers, Requires Small Wireline Carriers To Port Numbers To Wireless

At its open meeting today, October 31, the FCC extended local number portability (LNP) obligations to interconnected voice over Internet protocol (VoIP) providers and the telecommunications carriers that obtain numbers from them. This action was, in part, a response to numerous complaints by consumers about their inability to port numbers to or from interconnected VoIP providers.

The FCC also initiated a Notice of Proposed Rulemaking (NPRM) seeking comment on additional VoIP numbering issues. In the NPRM, the FCC tentatively concluded that it should require the industry to complete simple ports in 48 hours.

Additionally, the FCC clarified in its Order that telephone companies may not obstruct or delay number porting by demanding excess information from the customer’s new provider, and specifically concluded that LNP validation for a simple number port should be based on no more than four fields: (1) 10-digit telephone number; (2) customer account number; (3) 5-digit ZIP code; and (4) pass code, if applicable.

The FCC’s Order also ensures that customers of small wireline carriers can port their telephone numbers to wireless carriers. The decision responds to a stay of the Commission’s Intermodal Number Portability Order by the U.S. Court of Appeals for the District of Columbia Circuit, which required the FCC to analyze the impact of its requirements on small entities under the Regulatory Flexibility Act (RFA).

Commissioner Jonathan Adelstein only concurred with this part of the FCC’s Order, noting that he was dissatisfied with its response to the 2005 remand from the D.C. Circuit by re-imposing number portability requirements on small carriers. “The Commission’s prior decision to extend these requirements to small carriers was stayed because the Commission failed to comply with the Regulatory Flexibility Act,” he said. “While this Order checks a box by completing the final analysis required by the RFA, we miss an opportunity here to address some of the critical and expensive underlying issues – such as the transport costs associated with calls to ported numbers – that are exacerbated by our porting requirements.”

Continuing, Adelstein said: “Four years ago, when these portability requirements were first imposed, I called on the Commission to resolve this critical intercarrier compensation issue as quickly and comprehensively as possible, so I’m disappointed that we’ve made no more progress since then, and fail to do so here.” He also noted that small providers will have the ability to raise these issues before state commissions through the process set out by Congress in Section 251(f)(2) of the Communications Act.

At our deadline, the text of the WC Docket No. 04-36 Order and NPRM had not been released.

BloostonLaw Continues To Push For Auction Changes In Recon Petition Replies

BloostonLaw, on behalf of its rural telco clients (the “Blooston Rural Carriers”) continues to seek rule changes for the upcoming 700 MHz auction (Auctions 73 & 76). In replies to oppositions and supporting comments to petitions for reconsideration of the FCC’s 700 MHz auction service rules last week, the Blooston Rural Carriers focused on the following areas:

1. Coverage Exclusions: The record reflects strong support for the suggestion of MetroPCS Communications, Inc. that the Commission should exclude the following areas from any geographic coverage requirement: (1) bodies of water; (2) historic districts; (3) areas completely surrounded by licensee coverage; and (4) zip codes with a population density of less than 5 persons per square mile. There is also strong support for the suggestion of the Blooston Rural Carriers that the Commission should exclude from any coverage requirement Tribal lands where the Tribal government does not grant permission to the licensee for 700 MHz wireless operations. These reasonable and minor rule changes would protect licensees from situations over which they have little or no control.

One commenter, Rural Telecommunications Group (RTG), argues that the coverage exclusions should not be adopted, because “[b]idders must take the uninhabitable terrain into consideration on the front end when determining how much to bid for licenses.” The Blooston Rural Carriers understand the reason for this sentiment. However, taking the impact of not serving uninhabitable areas on bid price is not an answer, so long as a licensee may face severe fines and/or license cancellation by not serving these areas; and in many circumstances allowing an incompatible operation to wedge in amongst the incumbent licensee’s coverage at the Cellular Marketing Area (CMA) level will cause more harm than good.

2. Population Coverage Option for CMAs and EAs: While the MetroPCS and Tribal land refinements would help to make the geographic area coverage requirement less onerous, the best solution is to offer CMA and Economic Area (EA) licensees a population coverage option instead, for the reasons set forth in the Blooston Rural Carriers’ September 24, 2007, Petition for Reconsideration and/or Clarification. Several carriers experienced with wireless build out issues strongly support the extension of a population coverage option to the smaller licenses.

RTG and the Rural Cellular Association (RCA) argue against giving a population option to CMA and EA licensees. RCA argues that under the “keep what you use” rule, “each CMA licensee has total control of its decision-making and may choose to leave unserved any portion of a CMA, for any reason at all.” However, BloostonLaw points out that, under the current version of the rules, smaller licensees do not enjoy such freedom of choice. First, if they choose to leave areas unserved “for any reason at all”, they may face an onerous fine, or a catastrophic cancellation of their license! In order for the RTG/RCA rationale to apply, the Commission must delete these additional penalties from the rules. Otherwise, CMA and EA licensees are conducting their build out under the point of a regulatory bayonet.

Second, as pointed out in the Blooston Rural Carriers’ Petition, CMA licensees will end up with a “swiss cheese” license under the geographic coverage requirement, because covering 70 percent of the geography of a CMA will often prove illogical and economically infeasible. Unfortunately, this will allow the creation of a patchwork of differently-owned wireless systems operating on the same spectrum in the same Rural Service Area (RSA). When cellular fill-in systems were being built, “cellular was cellular.” There was a common technical format, and every inch of new coverage built by a fill-in applicant would benefit the original licensee’s customers. However, the 700 MHz band (like PCS) is likely to feature multiple and incompatible technical formats. Moreover, 700 MHz (unlike PCS) will likely be used for a wide variety of services offered by different licensees.

Therefore, different licensees crammed into the same RSA may lead to areas that are forever “dead zones” for the original licensee’s customers, not to mention incompatible sources of interference under the vague take-back rule. Thus, the proper course is to offer a population coverage option to CMA and EA licensees.

3. Expansion/buffer zone: There is strong support for the suggestion of MetroPCS that the Commission factor in a 15 percent “expansion zone” to CMA/EA coverage, when reclaiming areas under the “keep what you use” rule. This suggestion is consistent with the Blooston Rural Carriers’ request that the Commission define a “buffer zone” to ensure compatible, interference-free operation between an auction winner and subsequent “fill in” licensees.

One commenter, RCA, disagrees with this proposal. However, over the course of time, changes in site availability and customer needs inevitably require minor modifications to a wireless system’s coverage. Moreover, as the Blooston Petition pointed out, interference protection considerations dictate some sort of buffer zone, since such protection is not clearly delineated in the Commission’s rules.

4. Additional Penalties: The overwhelming majority of commenters in this proceeding agrees with the argument of The Blooston Rural Carriers and others that the threatened additional enforcement actions of fines and license cancellations are vague, and introduce uncertainty into the bidding process that may hinder bidding. There is a range of opinion as to how the Commission should address this problem, with some commenters asking for clarification of when and how the new penalties will be applied, while others agree with the Blooston Rural Carriers that the penalties are not necessary or appropriate, and should be deleted in their entirety. However, no commenter has refuted the Blooston Rural Carriers’ argument that these sanctions take the rational economic decision-making process out of the hands of licensees, and will only discourage participation in Auction No. 73. More importantly, no one has refuted the showing of the Blooston Rural Carriers, MetroPCS and CTIA that the fines and license cancellation penalties exceed the scope of the Notice of Proposed Rule Making in this proceeding, exceed the terms of the Commission’s statutory forfeiture authority and are contrary to Section 309 of the Act; and therefore these sanctions are not valid.

5. Anti -Collusion Rule Opt-out: The Blooston Rural Carriers agree with MetroPCS and USCC that the Commission should not extend application of the anticollusion restriction throughout the entirety of time between Auctions 73 and 76. A number of small, rural carriers must operate under a “gag order” during each auction, because they hold a minor interest in a cellular partnership or other joint telecommunications effort in which certain other members may be bidding on overlapping areas. It is one thing to recuse a company from its participation in a venture for 8 to 10 weeks. However, an extended application of the anti-collusion rule through the end of Auction 76 could force a rural carrier to remain uninvolved in decisions that may have a significant impact on its operations, for up to six months. The Blooston Rural Carriers support giving bidders in Auction 73 the opportunity to opt out of Auction 76 by filing a written certification. At a minimum, non-public discussions between bidders who have opted out of Auction 76 should not be subject to the Commission's anti-collusion rules. The Blooston Rural Carriers support the suggestion that the Commission's concerns about the impermissible disclosure of bids and bid strategies can be adequately met (1) by requiring that opt out certifications be kept confidential until the Auction 76 down payment deadline and (2) by providing each bidder who has opted out with a confidential updated competing applicant list which excludes all other bidders who have opted out of Auction 76.


MetroPCS Communications: In its reply, MetroPCS said: “While MetroPCS’ petition focuses on changes the Commission should make if it insists upon geographic standards, MetroPCS wholeheartedly agrees with the Blooston Rural Carriers that the strict geographic buildout requirements on CMA licenses as currently constituted are ‘unworkable,’ unnecessary, and that the Commission should at the very least substitute a population coverage option for CMA licenses.” MetroPCS also “strenuously opposes” the RTG effort to extend the geographic build-out requirements to 700 MHz Band REAG licenses.

National Telecommunications Cooperative Association (NTCA): In its reply, NTCA supported both the Blooston and RTG petitions in so far as both urge the Commission to eliminate sanctions beyond the “keep what you use” licensing scheme for CMA licenses. In its Second Report and Order, the FCC provides that 700 MHz licensees will lose any territory they do not serve.

As the Blooston Rural Carriers point out, NTCA said, this mechanism allows a licensee to make reasonable business decisions that there are some areas it cannot feasible or economically serve. There are no guidelines for when or how the other threatened sanctions would be applied and it is unclear whether licensees have 10 years to construct or four. The penalties, if retained, disproportionately impact CMA and EA licensees, which are more likely to be small businesses, NTCA said. They interject an additional layer of uncertainty into an auction fraught with uncertainty. “As the Blooston Rural Carriers point out,” NTCA said, “it is conceivable that rural carriers could invest hundreds of thousands, perhaps millions, of dollars acquiring and building out a license territory, only to lose the entire license and/or be subject to fines because they could cover 65 percent of the geographic area instead of 70 percent.”

NTCA supports requests that the Commission revise its 700 MHz rules so that a CMA or EA licensee will not be subject to enforcement action unless it utterly fails to construct a system.

U.S. Cellular: In its reply, U.S. Cellular said it reiterates its opposition to RTG’s continuing support for imposing geographic-based coverage requirements on C and D Block REAG and nationwide licensees, as well as A, B, and E Block CMA and EA licensees. U.S. Cellular said it “agrees with RTG that it is unfair and wrong, not to speak of probably violative of the Equal Protection Clause and the Administrative Procedure Act, to impose more onerous coverage standards on EA and CMA applicants than on REAG and nationwide applicants in the same auction. However, the solution to the problem is not RTG’s ‘misery loves company’ approach of imposing the same unworkable standard on REAG and nationwide licensees as on CMA and EA licensees. Rather it is to adopt sensible population-based coverage requirements for all 700 MHz licensees.”

Rural Telecommunications Group (RTG): RTG reiterated its support for geographic-based construction benchmarks. It also supported the U.S. Cellular request that the FCC adopt a mechanism to allow bidders to opt out of Auctions 76 to reduce the adverse impact of a prolonged blackout period.


BOTH HOUSE & SENATE PASS SEVEN-YEAR INTERNET TAX MORATORIUM: The Senate last week approved an extension of the Internet tax moratorium for seven years, and the House followed suit today, clearing the way for President Bush to sign it into law before the current moratorium expires tomorrow. The moratorium to protect consumers was established as part of the Internet Tax Freedom Act in 1998. Congress has twice extended the moratorium to prohibit these taxes on consumer Internet access. The Act prevents states and localities from taxing Internet access and is currently set to expire on November 1, 2007. The moratorium affects many services that American consumers have come to rely on, including wireless transmission devices, cable modems, and Internet service over phone lines. The House passed a four year extension earlier this month (BloostonLaw Telecom Update, October 17). Attempts in both the House and Senate to make the ban permanent in recent weeks were unsuccessful despite strong support for the idea. At our deadline, House Speaker Nancy Pelosi (D-Calif.) asked President Bush to sign the bill immediately. He was expected to sign it today, October 31.

OBAMA SAYS HE WOULD MAKE “NET NEUTRALITY” LAW OF THE LAND: U.S. Senator Barack Obama (D-Ill.) and presidential candidate has stated that he would make “Net neutrality” the law of the land, according to press reports. A question, selected through an online video contest, was posed via video by small-business owner and former AT&T engineer Joe Niederberger, a member of the liberal advocacy group He asked Obama: "Would you make it a priority in your first year of office to reinstate Net neutrality as the law of the land? And would you pledge to only appoint FCC commissioners that support open Internet principles like Net neutrality?" "The answer is yes," Obama replied. "I am a strong supporter of Net neutrality." He went on to explain the issue briefly: "What you've been seeing is some lobbying that says that the servers and the various portals through which you're getting information over the Internet should be able to be gatekeepers and to charge different rates to different Web you could get much better quality from the Fox News site and you'd be getting rotten service from the mom and pop sites," he went on. "And that I think destroys one of the best things about the Internet—which is that there is this incredible equality there." Obama added that companies like Google may not have gotten started without a "level playing field" and pledged to make sure Net neutrality "is the principle that my FCC commissioners are applying as we move forward."


FEBRUARY 1: FCC FORM 502, NUMBER UTILIZATION AND FORECAST REPORT: Any wireless or wireline carrier (including paging companies) that have received number blocks--including 100, 1,000, or 10,000 number blocks--from the North American Numbering Plan Administrator (NANPA), a Pooling Administrator, or from another carrier, must file Form 502 by February 1. Carriers porting numbers for the purpose of transferring an established customer’s service to another service provider must also report, but the carrier receiving numbers through porting does not. Resold services should also be treated like ported numbers, meaning the carrier transferring the resold service to another carrier is required to report those numbers but the carrier receiving such numbers should not report them. New this year is that reporting carriers are required to include their FCC Registration Number (FRN). Reporting carriers file utilization and forecast reports semiannually on or before February 1 for the preceding six-month reporting period ending December 31, and on or before August 1 for the preceding six-month reporting period ending June 30.

Source: Blooston, Mordkofsky, Dickens, Duffy and Prendergast, LLP

For additional information, contact Hal Mordkofsky at 202-828-5520 or



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Nighthawk Systems Inc. manufactures low cost and reliable remote control products for fire house alerting, volunteer alerting, activation of warning signs and sirens, and a number of applications for public safety.  The Company manufactures the EA1 and the FAS-8 which have been designed specifically for these applications.  Both products are paging based and will work with any public or private paging network.  They are available in all VHF, UHF, and 900 MHz paging frequencies.  The products can serve as the primary notification system or an excellent, low-cost backup to existing systems.

Public Emergency Notification & Volunteer Alerting

The EA1 is the solution for remotely activating public warning signage.  Examples include tornado sirens, flash flood warnings, fire danger, Amber Alert, icy roads, etc.  The EA1 can also send text messages to scrolling signs.  This can occur in conjunction with the activation of audible alarms and visual strobes.  This is ideal for public notification in buildings, schools, hotels, factories, etc. The group call feature allows for any number of signs or flashing lights to be activated at the same time over a wide geographic area.  In addition, the EA1 Emergency Alert is the perfect solution for low cost yet highly effective alerting of volunteer fire fighters in their home.  When activated the EA1 will emit an audible alarm and activate the power outlet on the units faceplate.  A common setup is to simply place the EA1 on a table and plug a lamp into the faceplate.  When paged from dispatch or any touch tone phone the EA1 will awaken the fire fighter to a lit room.  As an option the EA1 can be ordered with a serial cable, allowing for attachment of a serial printer.  When paged the alphanumeric message will be printed out at the same time the alarm sounds and the outlet is activated.  The EA1 is an ideal complement to alphanumeric belt pagers common to volunteers.

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The FAS-8 is designed for activating one or more relays in a firehouse and if desired, printing the alphanumeric message to a serial printer.  For this application the FAS-8 is set to activate upon receiving the proper paging cap code sent from 911 dispatch.  Up to eight different devices can be activated all with individual time functions.  The most common devices to turn on include the PA amplifier, audible wake up alarm, and house lights.  The most common device turned off is the stove.  The FAS-8 can accept up to 8 different cap codes and have separate relay and time functions per cap code.  This allows for different alerting to be accomplished at the same physical location depending upon which cap code is sent.  This can be very helpful when fire crews and medical crews are housed in the same building.



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From: James Dabbs
Subject: EWA Show
Date: October 31, 2007 1:07:18 PM CDT
To: Brad Dye

Hi Brad,

Here is a picture of our exhibit at EWA 2007 last week.

From our perspective, this was a good show and the affiliation between EWA and AAPC is a very good fit. There is a lot in common between the two organizations and our collective membership.

During the two-day show, I performed 14 system demonstrations, mostly to industrial end-users, two-way radio operators, and MSS's. The audience was extremely knowledgeable both in terms of technology and business issues.

Our plan is to participate again next year.


James Dabbs
Critical Response Systems, Inc.
1670 Oakbrook Drive, Suite 370
Norcross, GA 30093-1849
770-441-9559 x126

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Subject: RE: Wireless Messaging Newsletter for Frank Hackett
Date: October 29, 2007 2:40:21 PM CDT
To: Brad Dye

Dear Brad,

As you well know, my business life was totally communications products and services. However, I left the industry nearly 21 years ago, but still have it in my blood. Paging was especially my forte and your news letter remains my sole source of information. I see the names of many past colleagues and dear friends from the past. Please continue to keep me on your circulation list. It is well done!.... LONG LIVE PAGING

Frank Hackett

Don’t let the ba$%@#&’s get you down.

Your newsletter is a breath of fresh air and I for one, look forward to receiving and reading every Friday.

I’ve passed your website on to many people and have never once heard a negative comment from any of them.

Keep up the great work.

[name withheld by editor]

I sort of miss the days when the plethora of pimps, drug dealers and scam artist customers used to call me even worse names and threaten my life and anyone with my DNA. Your publication is great so keep it up.

[name withheld by editor]

From: Al Lauttamus
Subject: FW: WV 211 Called to San Diego
Date: November 1, 2007 11:04:40 AM CDT
To: Brad Dye

Brad, Sorry I did not make it to the AAPC meeting we were busy installing a new 911 system.

Little info on what we did for the fires in California:

Dear Friends of West Virginia,

West Virginia 211 plays a very important role in West Virginia helping people with every day needs to find the help they need whether they are looking for housing, a domestic violence shelter, food, or state aid. WV 211 played a very important role in disaster preparedness when floods ravaged parts of WV, and more recently with the mining disaster in Buchannan. On the National Level, WV 211 played a very important role in Hurricane Katrina, by assisting with the development of a database, and assisting callers in need of food, shelter, and federal aid.

With the recent wildfires and devastation in the San Diego area, WV 211 and Lauttamus Communications was approached by the The United Way of America and AIRS, (Alliance of Information and Referral Systems) to assist the residents of San Diego California by providing assistance at the San Diego 211 Call Center. We have deployed Annette Burress of Lauttamus Communications, who arrived in California Saturday and has witnessed many areas that were burned and one area in which a fire was still in progress. Ms. Burress, will be assisting the 211 Call Center in San Diego by answering incoming calls, updating the 211 database, and assisting callers in need of shelter, clothing, relocation assistance, pet relocation, and callers seeking state and federal aid. We are confident that Ms. Burress will represent WV 211 and the state of West Virginia in the honorable and selfless tradition of West Virginians.

WV 211 has developed a national reputation for not only answering the call at home but also deploying West Virginians to federal disasters. In turn, should a crisis or disaster occur within our states borders, we are fortunate to be a part of the network that will reciprocate the assistance. WV 211 has quickly established itself as a vital and critical program assisting West Virginians and others in need.

If you have additional questions about the WV 211 program or our role in local and national disasters, please feel free to contact me directly.

Thank you

Paul Lauttamus

A.V. Lauttamus Comm. Inc,
Phone: 304.234.7415
Toll Free: 800.285.2197
Cellular: 412.292.5547

Awards and Honors of Lauttamus Communications:

Governor Manchins Service Award
Ernst and Young Entrepreneur of Year
Sam Walton Business Man of Year
Rotarian of Year
Who's Who in Business, WV State Journal
ATSI Award of Excellence for Call Centers
WV 211 Service Provider
West Virginia State Journal Generation Next, 40 Under 40


That's all for this week folks.

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With best regards,
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Newsletter Editor


Brad Dye, Editor
The Wireless Messaging Newsletter
P.O. Box 13283
Springfield, IL 62791 USA

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